Userpilot

JULY 23, 2024

For example, if your customers requested a new trendy AI feature when generative AI peaked, but after a while, you find out that the excitement has faded and the overall sentiment has changed, you need to be proactive and de-prioritize the feature and focus on something more important instead.

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Modus Create

FEBRUARY 12, 2025

8 AI trends that will define product development By Greg Sterndale Posted in Digital Transformation , Product Published on: February 12, 2025 Last update: February 10, 2025 From modular architecture to agentic AI How product development will evolve in 2025 & beyond In product development, change is the only constant.

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Userpilot

APRIL 30, 2024

Product Predictions 2024 – From generative AI being a double-edged sword to the increased need to talk to customers, Marty shares 10 predictions that will shape product management in 2024. He scrutinizes training programs, dissects product team distinctions, and provides clarifying insights.

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Userpilot

JULY 22, 2024

Finally, be sure to test your plan on a small scale and analyze its success before executing on a larger scale. An example of this strategy is SaaS companies adding new AI-powered features after the rise of generative AI. Join the 2024 Product Drive Summit in October. Asana’s hypothetical fake door test.

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Userpilot

DECEMBER 21, 2023

Here are 11 of the best customer retention software to try for 2024! Price starts at $159/month, billed annually) Freshworks is a customer service and CRM software strengthened by generative AI. AI-assisted decision making. Main features Here’s a brief overview of Freshworks’ CRM features: AI-driven insights.

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Userpilot

JULY 29, 2024

Top 10 customer success management software in 2024 To help you narrow down your choices, here are our picks for the top 10 customer success software in 2024. Product experimentation : Run A/B and multivariate tests to optimize engagement and improve adoption rates. A/B testing on Userpilot.

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Analytic Tools Feedback Software Reporting Tools Data Visualization 105

Gainsight

AUGUST 20, 2024

According to a 2024 Forbes Advisor survey , a staggering 64% of respondents in SaaS believe AI will enhance customer relations and productivity. With 55% already deploying AI for more personalized services, the future of AI in Customer Success isn’t some distant reality—it’s unfolding right now.

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Ronke PM

FEBRUARY 13, 2024

Was there someone who truly understood my context, and was that considered during ideation and testing? While I was disappointed that in 2024, I have to point out that the panel was not diverse nor representative, I was not surprised. The panel consisted of three people from the same country and culture. No one is advocating for them.

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Reporting Tools Customer Experience Leadership Research Software 52

AB Tasty

SEPTEMBER 16, 2024

We’ll dig into the ways AI can be a helpful tool, as well as some considerations to take. The positive impact of AI on your customer experience roadmap In one of our last pieces about AI in the CRO world, we discussed 10 generative AI ideas for your experimentation roadmap.

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Product Talk

JANUARY 15, 2025

2024: A Quick Look Back I started the year feeling burnt out. So I set a simple goal for 2024: to re-find joy in my work. I set a simple goal for 2024: to re-find joy in my work. In the fall of 2024, I launched my first self-paced course: Customer Recruiting for Continuous Discovery. I was swirling. And a little bit more.

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Product Research User Testing Customer Feedback Customer Experience 241

UX Planet

DECEMBER 28, 2024

Image byauthor Generative AI has just put usability testing insights into the center of product development. Its fair to say that usability testing is now the most valuable research method in your toolkit. Author of A Knack for Usability Testing. This view has changed dramatically during 2024.

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UX Planet

JANUARY 2, 2025

For a moment, Ill dedicate this section to OpenAIs ChatGPT since it popularised the idea of Generative AI chatbots and has become a generic brand name for AI tomany. The year 2024 was a consolation of Gemini and its byproducts, such as NotebookLM, and wrapped up 2024 with Gemini 2.0,

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Lenny Rachitsky

MARCH 27, 2025

Prototype before full investment: For significant new directions, build smaller prototypes to test concepts before committing full resources. This clarity helped them stay focused even when it meant passing on potential opportunities (like what would become TikTok).

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