Intercom, Inc.

MARCH 28, 2022

Second, expectations are rising for consumer-grade experiences. Whether B2C or B2B, all businesses must now deliver digital experiences that are easy to use, delightful, and personal. Not only is this what customers want (and expect), but it also will have a significant impact on revenue for businesses going forward.

Reporting Tools 228

Reporting Tools Data Visualization Customer Communications Research Software 228

The Product Coalition

MAY 31, 2022

Reliance on them for social distancing formed new habits, values, and made app users accustomed to hyper convenience. As a former mobile user research engineer in the mid 2010s, I had a fraction of the data we have now about understanding mobile user behavior. Billion by 2026, growing at a CAGR of 11.5% to make sense of.

Analytic Tools 156

Analytic Tools Research Software Data Visualization Reporting Tools 156

The Product Coalition

FEBRUARY 15, 2024

A recent study by Gartner revealed that more than 80% of enterprises will have used Generative AI APIs or deployed Generative AI-enabled applications by 2026, highlighting its potential to transform various functions. From personalized customer experiences to predictive analytics, the impact of GenAI is tangible and far-reaching.

Generative AI 107

Generative AI Data Visualization Reporting Tools Research Software 107

The Product Coalition

DECEMBER 22, 2022

There are almost 8 times as many SaaS businesses in the US as there are worldwide. With revenues of $156 billion, SaaS already holds 59% of the market for public clouds, but by 2026, this is predicted to increase by 80% to $280 billion. Useful time Management Money is time. of the time. billion since 2015.

Analytic Tools 119

Analytic Tools Data Visualization Reporting Tools Startups 119

The Product Coalition

FEBRUARY 10, 2022

The number of solutions for publishing video content is growing, and so is the user population. It attracted more people to the online live streaming and now it’s projected that, due to streaming, by the year 2025 users will spend more than $17 billion in social apps annually. What is live streaming? That’s what encoding does.

Feedback Software 144

Feedback Software User Testing Technical Review Data Visualization 144

Intercom, Inc.

APRIL 11, 2019

They had a great product, a few hundred customers but there was a problem – they had just 6 months of runway. Over the last five years, overall customer acquisition costs have risen almost 50% – and while paid CAC is still higher than organic CAC (e.g. With marketing hiring projected to increase 10% by 2026 , this might look easy.

Marketing 162

Marketing Weak Development Team Startups Advertising 162