Intercom, Inc.

MARCH 28, 2022

While this shift was already underway, the rate of digital transformation is now happening much faster than previously predicted due to the impact of the COVID-19 pandemic. Third, the lines between sales, marketing, product, and support are blurring. Second, expectations are rising for consumer-grade experiences.

Reporting Tools 228

Reporting Tools Data Visualization Customer Communications Research Software 228

Mironov Consulting

FEBRUARY 28, 2024

  They are coming off customer calls, strategy sessions, renewal discussions, marketing automation planning sessions, compliance reviews, and industry analyst briefings that highlight improvements that must be made.    The corporate strategy, which the product strategy supports.    Now.

Reporting Tools 105

Reporting Tools Software Review Technical Review Weak Development Team 105

The Product Coalition

FEBRUARY 15, 2024

Imagine a tool that not only automates tasks but also learns, adapts, and innovates — genAI development company, a technology that is already capturing significant attention. Sustainable competitive advantage In today’s dynamic market, maintaining a competitive edge is crucial.

Generative AI 107

Generative AI Data Visualization Reporting Tools Research Software 107

Mironov Consulting

FEBRUARY 27, 2023

 Usually the discussion is highly technical: APIs, data transformation, feature ladders.  But  Our market share is at risk; most new deals are cloud-only.  And one on-prem deal next month resets that to March 2026, etc. political) issue , not a technical issue. Note that this is an organizational (i.e.

Technical Review 69

Technical Review Customer Experience Software Review Data Visualization 69

The Product Coalition

MARCH 18, 2021

A Cision PR Newswire report projects the SaaS market to grow from $158.2 billion by 2026. Decide on the SaaS model, product strategy, and the pricing strategy Formulate your strategy before undertaking software development. E.g., you need to look for experience in the industry you target and the technology stack.

Feedback Software 130

Feedback Software Research Software Reporting Tools User Testing 130

The Product Coalition

FEBRUARY 10, 2022

Moreover, this area has become extremely lucrative due to lockdowns and restrictions of the pandemic. It attracted more people to the online live streaming and now it’s projected that, due to streaming, by the year 2025 users will spend more than $17 billion in social apps annually. What is live streaming?

Feedback Software 144

Feedback Software User Testing Technical Review Data Visualization 144

Gainsight

FEBRUARY 9, 2023

The beauty of each of these three strategies? Of course, a convergence of these strategies won’t happen overnight, but there is no better time than the present to initiate “Through-Partner Customer Success.” Crawl: Partner-Aware Customer Success Partnerships have been part of Big Tech for decades. Baby steps.

Customer Experience 52

Customer Experience Research Software User Testing Customer Feedback 52