Intercom, Inc.

APRIL 1, 2021

If everyone in your team looks the same, has the same background, the same experiences, how do you expect to pick up on the biases in your work and create world-class services? Because my commitment has always been access and leveraging technology as a tool for access. Hiring is a process – it’s not enough to wish for diversity.

Research Software 223

Research Software Customer Experience Healthcare Data Visualization 223

Intercom, Inc.

FEBRUARY 4, 2021

In this episode of Inside Intercom we hear from Norman about his own motivations, why he believe privates enterprise can play an integral role in positive change, and how his company Carbon Crowley (part of the Cool Planet Group) harnesses data to empower major corporations in making huge energy and cost savings. Norman: Yeah, definitely.

Reporting Tools 183

Reporting Tools Transportation Travel Data Visualization 183

Intercom, Inc.

JANUARY 3, 2020

Brands are now building physical stores that act as real-world ads for products you purchase online. We look at some of these and predict how they might improve for the the future. And they were designing these amazing futuristic looking Minority Report -like cars. The rise of direct to consumer brands.

Reporting Tools 118

Reporting Tools Technical Review Onboarding KPIs User Testing 118