Mind the Product

APRIL 24, 2024

If you’re starting a new role in product at whatever level, it can sometimes be difficult to get started, especially if you’re chucked in the deep end. In this week’s podcast episode, we speak with Leah Tharin, currently the Chief Product and Growth Officer at gotphotocom. She provides some insights on your first 90 days Read more » The post Rerun: Your first 90 days in product – Leah Tharin on The Product Experience appeared first on Mind the Product.

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The Product Coalition

APRIL 24, 2024

Product management is one of those rare disciplines that entails huge fulfillment, but not without the stress and pressure that comes with… Continue reading on Product Coalition »

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Mind the Product

APRIL 21, 2024

Sunday Rewind this week is a 2019 talk from #mtpcon Singapore, in which John Maeda argues that the increasing complexity and speed of technology can only be handled by bringing balance to our work – and that product people are best placed to lead the way. Read more » The post SUNDAY REWIND: Creative Leadership by John Maeda appeared first on Mind the Product.

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Product Innovation Educators

APRIL 22, 2024

The essential knowledge areas that give product managers more influence and success Today we’re talking about the seven knowledge areas for product mastery. These are the knowledge areas that make us successful as product masters who know how to create new value for our customers. They also lead to more influence in our organizations. This is the beginning of a series where we’ll dive into each of the seven knowledge areas.

Research Software 101

Research Software Certifications Product Research User Testing 101

Speaker: Anne Steiner and David Laribee

As a concept, Developer Experience (DX) has gained significant attention in the tech industry. It emphasizes engineers’ efficiency and satisfaction during the product development process. As product managers, we need to understand how a good DX can contribute not only to the well-being of our development teams but also to the broader objectives of product success and customer satisfaction.

Customer Experience

Userpilot

APRIL 24, 2024

Usability testing is an invaluable resource for UX researchers…but only if you’re able to recruit participants in the first place. This is a problem that our own UX researcher at Userpilot, Lisa, faced when she tried recruiting participants the traditional way. But when things don’t work out, we are reminded of the importance of eating your own dog food, aka using your own product to solve the problem you set out to address for your customers.

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Mind the Product

APRIL 23, 2024

7 lessons learnt from trialling the Shape Up product development methodology Read more » The post 7 lessons from trialling Basecamp’s ‘Shape Up’ methodology appeared first on Mind the Product.

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The Product Coalition

APRIL 19, 2024

Watching these things can prevent you from following an outdated strategy to failure.

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UX Studio

APRIL 19, 2024

Even if you are far from being a football fan, I’m sure you’ve heard of Barcelona and Real Madrid football clubs at least once in your life. These two teams have been at the top of European football for many years now, and their game called El Clasico always attracts a lot of attention. Ahead of the upcoming game, we, as a UX/UI agency, decided to compare the websites of the two Spanish grandees and find out which club has the better one.

Data Visualization 87

Data Visualization User Testing Customer Experience Reporting Tools 87

Userpilot

APRIL 21, 2024

In SaaS, a customer onboarding dashboard can become a massive product analytics tool to understand and optimize the user journey. But what type of dashboards can you use to analyze your onboarding process? Let’s explore how a customer onboarding dashboard works and see different examples. TL;DR A customer onboarding dashboard is an analytical tool designed to monitor and report different onboarding metrics.

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Data Visualization Onboarding KPIs Dashboard Analytic Tools 100

Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

Product Management

Gocious Blog

APRIL 25, 2024

Agile product development may have originated in the software world, accelerating the speed at which digital products are developed, tested, launched, and improved, but this doesn't mean that Agile only works for software products. Many manufacturers have adopted agile methods or a hybrid approach for developing complex cyber-physical goods, with Tesla leading the way as an innovative and pioneering company.

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People-First Product Leadership

APRIL 24, 2024

As a product person, we’re constantly finding ourselves in situations where we have to engage the room (virtual, in person), speak under pressure and have difficult conversations. All of these situations are tricky, especially for those of us who are introverts and not naturally the loudest person in the room. It always makes me smile when I recall organizing team events and finding myself standing on a chair or table and calling everyone back from a break.

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CTO Coach Data Visualization Customer Experience Research Software 59

UX Studio

APRIL 19, 2024

Current generative AI tools can come up with videos and images within minutes. We still have to ask: are creative experts like designers and photographers ready to let go of experimenting in their creative work? Are they prepared to generate unpredictable visual assets based on prompts? Will image generation AI help them? To make image and video generation tools more reliable and to increase creatives’ trust in them, we should take a critical look at the current user experience with these

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Userpilot

APRIL 21, 2024

The one question that plagues all businesses alike: how to reduce support ticket volume? If you don’t work on effectively managing support tickets, you’ll see customer dissatisfaction rise and support agents struggle. All this leads to a poor customer experience and, inevitably, greater churn. In this guide, we will provide you with the steps you need to lower your support tickets and improve customer support !

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Speaker: Margaret-Ann Seger, Head of Product, Statsig

Experimentation is often seen as an aspirational practice, especially at smaller, fast-moving companies who are strapped for time and resources. So, how can you get your team making decisions in a more data-driven way while continuing to remain lean and maintaining ship velocity? In this webinar, Margaret-Ann Seger, Head of Product at Statsig, will teach you how to build an experimentation culture from the ground-up, graduating from just getting started with data-driven development to operating

Data Visualization

Lenny Rachitsky

APRIL 25, 2024

Brought to you by: • Eppo —Run reliable, impactful experiments • CommandBar —AI-powered user assistance for modern products and impatient users • The a16z Podcast —Featuring conversations with the founders and technologists shaping our future — Carole Robin spent over 20 years teaching the Stanford Graduate School of Business course Interpersonal Dynamics, affectionately known as “Touchy Feely.” After leaving Stanford, she founded a nonprofit

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Customer Feedback User Testing Customer Experience Leadership 53

Mind the Product

APRIL 25, 2024

Anuja More, a Product lead at Meta, draws from her experience developing conversational experiences on WhatsApp, sharing insights on how product managers can build a secure environment for their user community. Read more » The post Building products with trust and safety in the age of AI appeared first on Mind the Product.

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freshtrax

APRIL 25, 2024

The future of transportation is here! On August 10, 2023, California approved an all-day pay-as-you-go self-driving taxi service that has the city of San Francisco buzzing with excitement. This new cab service will be completely driverless! What’s the appeal of this service and the evolution of self-driving technology? Let’s take a closer look at this new technology and its user experience.

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Technical Review Artificial Inteligence Customer Experience Systems Review 52

The Product Manager

APRIL 25, 2024

Here are the best product marketing conferences of the year for product marketers, featuring both virtual and in-person events on brand positioning, digital strategies, and consumer engagement. The post 10 Product Marketing Conferences For Marketing Experts In 2024 appeared first on The Product Manager.

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Analytic Tools

Userpilot

APRIL 21, 2024

Wondering how to build a conversion path for your SaaS product or e-commerce site? If so, you’re in the right place! Our guide explains how to create effective conversion paths. We also share examples of different conversion paths and optimization strategies. Let’s get to it! TL;DR A conversion path is a step-by-step process that guides prospects.

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ProductPlan

APRIL 25, 2024

The product management function in higher education is in a unique spot in its industry. At first glance, higher education may not seem like an industry that needs a product team filled with product managers. However, universities and colleges are the perfect places to employ product management principles. Consider it more deeply: educational institutions provide many products and services.

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Mind the Product

APRIL 26, 2024

Discover strategies to navigate common pitfalls within the domain of digital product management. Read more » The post The five dysfunctions of a product manager appeared first on Mind the Product.

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Product Management Product Manager Management Management 98

AB Tasty

APRIL 25, 2024

Personalization is a hypothesis that needs to be tested Ben Combe, Data Director, Optimization & Personalization APAC at MediaMonks Hosted by Julia Simon, VP APAC at AB Tasty Featuring Ben Combe, Data Director, Optimization & Personalization APAC at MediaMonks Conversion Rate Optimization (CRO) is a user-centric approach that emphasizes long-term benefits over just leading customers to click on certain elements or CTAs.

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User Testing Product Research Testing Customer Feedback 52

Speaker: David Bard, Principal at VP Product Coaching

In the fast-paced world of digital innovation, success is often accompanied by a multitude of challenges - like the pitfalls lurking at every turn, threatening to derail the most promising projects. But fret not, this webinar is your key to effective product development! Join us for an enlightening session to empower you to lead your team to greater heights.

Product launches

The Product Coalition

APRIL 21, 2024

Two terrible tales to tuck yourself into bed on a dark and stormy night.

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Product Management Product Manager Management Management 86

Userpilot

APRIL 22, 2024

Product feature analysis is a powerful tool in the SaaS product manager’s arsenal. It empowers you to identify features that drive the highest ROIs and those that need improvement or sunsetting. This article aims to simplify feature analysis. We cover: Types of product features. A step-by-step process for effective feature analysis. Best practices for optimal results.

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Data Visualization Analytic Tools Feedback Software Weak Development Team 89

Product Culture

APRIL 24, 2024

Asking for feedback from colleagues is a great way to enhance your working relationship. “How do you think that meeting went?” or “How do you think the project is going?” or “Is there anything you think we should be doing differently?” Subscribe to my weekly Nano-letter: Sign Up Subscribe to One Thing Weekly 5 2 2 2 2 Name * First Name Last Name Email * Our Privacy Policy * You can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive from us, or by

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Nir Eyal

APRIL 22, 2024

Forget prestige and corner offices, forget gentle parenting—the real power of effective leaders and parents is their behavior. It’s no secret that our behavior influences those around us. It gives us the power to make a difference—to influence the behavior of others and shape environments. The post Referent Power: The Ultimate Form of Influence appeared first on Nir and Far.

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Advertiser: Data Robot

The buzz around generative AI shows no sign of abating in the foreseeable future. Enterprise interest in the technology is high, and the market is expected to gain momentum as organizations move from prototypes to actual project deployments. Ultimately, the market will demand an extensive ecosystem, and tools will need to streamline data and model utilization and management across multiple environments.

Generative AI

Amplitude

APRIL 24, 2024

Discover actionable insights from media company Le Monde's data-driven journey. Explore strategies for elevating your digital product or experience.

Data Visualization 52

Data Visualization Customer Feedback Strategy Customer Experience 52

Dragonboat

APRIL 19, 2024

Lessons from Denise Hemke Now, more than ever, it is important to measure a Product’s Return on Investment (ROI). Denise Hemke, Chief Product Officer (CPO) at NEOGOV, recently shared her approach to doing just that, in Part 2 of Dragonboat’s “Measuring Product ROI” Mini-Series. With the end of the ‘ZIRP era’ in 2022, product organizations […] The post How Can a Data-Driven Approach Improve Product ROI?

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Userpilot

APRIL 22, 2024

In SaaS, it’s advised to follow customer success best practices to ensure that users achieve their desired outcomes with your product and become loyal advocates for your brand. But what strategies work? In this article, we’ll share 17 best practices that you can implement today to increase retention , revenue, and engagement. TL;DR Customer success builds long-lasting relationships, increases customer retention , lifetime value , and advocacy, and informs product development.

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