Userpilot

FEBRUARY 28, 2024

That’s because effective product engagement is only possible when you have enough context on the customer’s journey and can visualize the ways users interact with your software. TL;DR A customer path or consumer path is a map for visualizing how users navigate across your product. Cost per impression.

Analytic Tools 105

Analytic Tools Data Visualization Customer Experience User Testing 105

Userpilot

JANUARY 23, 2023

It identifies and stirs you towards the most important things you need to achieve sustainable product growth. Then, create a strategy, track key metrics , and iterate. Traditional marketing is product-focused and company-centric, with marketing efforts directed toward brand awareness and customer acquisition.

Analytic Tools 98

Analytic Tools Feedback Software Framework Data Visualization 98

Userpilot

JULY 24, 2023

We’re all familiar with the basics of SaaS product marketing such as attracting users to a SaaS product with a subscription business model. TL;DR SaaS marketing is the process of launching a product, building awareness, landing customers, retaining them, and increasing their lifetime value. Gamifying onboarding.

Analytic Tools 94

Analytic Tools Feedback Software Data Visualization Marketing 94

Userpilot

OCTOBER 30, 2023

UserGuiding is a no-code product adoption tool that lets users create in-app walkthroughs, guides, and checklists. The solution makes it possible for teams to onboard, engage, and retain users without needing coding skills to create these in-app experiences. Unfortunately, UserGuiding has no native product analytics capabilities.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Reporting Tools 52

Userpilot

OCTOBER 30, 2023

TL;DR Customer satisfaction is a measurement that shows how well your product meets your user’s expectations. It hints whether they’ll stay around as loyal customers and recommend your product to others. UserGuiding is a no-code product adoption tool that lets users create in-app walkthroughs, guides, and checklists.

Customer Satisfaction 52

Customer Satisfaction Data Visualization Analytic Tools Feedback Software 52

Userpilot

JANUARY 4, 2022

Behavioral segmentation is a strategy of grouping customers based on how they interact with your product. Tailored onboarding , product feedback , feature adoption , freemium conversion rates , and churn reduction are just a few applications for behavioral segmentation. What is behavioral segmentation?

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Onboarding KPIs 98

Userpilot

DECEMBER 10, 2023

Interactive user manuals are an excellent way of engaging and educating your users, helping them to get the most out of your product, and improving user onboarding and feature adoption. Pendo is a product adoption platform that lets teams monitor product usage, analyze user behavior, and publish in-app guides.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software User Testing 52

Userpilot

SEPTEMBER 2, 2021

Whether you're trying to drive product expansion in your current market or want your business to conquer uncharted territory, a solid growth strategy is exactly what you need. Let's start with defining what a growth strategy actually is and how to measure the metrics it impacts. How is SaaS growth measured?

Feedback Software 98

Feedback Software Research Software User Testing Onboarding KPIs 98

Userpilot

DECEMBER 15, 2023

This feature offers insights into your user’s experiences, how satisfied they are with the product, and how likely they are to recommend it. Pendo is a product adoption platform that lets teams monitor product usage, analyze user behavior, and publish in-app guides. There is a better tool for your SaaS than Pendo!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Product Research 52

Userpilot

OCTOBER 30, 2023

TL;DR The Net Promoter Score (NPS) is a metric used to measure customer satisfaction and loyalty. It involves asking a single question to customers on how likely they are to recommend your product/service. UserGuiding is a no-code product adoption tool that lets users create in-app walkthroughs, guides, and checklists.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

DECEMBER 10, 2023

TL;DR User feedback collects your customers’ opinions regarding your product, website, or service. By engaging with them directly, you can gather useful insights , which can then improve the product and customer experience. The no-code solution focuses on increasing user engagement and driving feature discovery.

Feedback Software 52

Feedback Software Customer Feedback User Testing Data Visualization 52

Userpilot

OCTOBER 30, 2023

Interactive user manuals are an excellent way of engaging and educating your users, helping them to get the most out of your product, and improving user onboarding and feature adoption. UserGuiding is a no-code product adoption tool that lets users create in-app walkthroughs, guides, and checklists.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Embedded Analytics 52

Userpilot

JANUARY 19, 2021

Customer engagement and experience are closely intertwined – how you engage with your customers and what they see when they engage with your product will inevitably affect their experience. To measure customer engagement for product companies, you need to avoid vanity metrics like MAU and session numbers.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Customer Experience 98

Userpilot

OCTOBER 30, 2023

TL;DR User feedback collects your customers’ opinions regarding your product, website, or service. By engaging with them directly, you can gather useful insights , which can then improve the product and customer experience. Get a Userpilot demo for user feedback and drive your product growth code-free.

Feedback Software 52

Feedback Software Customer Feedback User Testing Data Visualization 52

Userpilot

DECEMBER 19, 2022

Creating buzz with consumers or even having a product go viral is quite easy in a B2C (business-to-consumer) environment. This article will teach you the difference between B2C and B2B marketing, go over a few B2B examples, and walk through 15 proven strategies that can take your product marketing to the next level!

B2B 105

B2B User Testing Research Software Analytic Tools 105

Userpilot

OCTOBER 30, 2023

This feature offers insights into your user’s experiences, how satisfied they are with the product, and how likely they are to recommend it. UserGuiding is a no-code product adoption tool that lets users create in-app walkthroughs, guides, and checklists. There is a better tool for your SaaS than UserGuiding!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Product Research 52

Userpilot

DECEMBER 3, 2022

Read on to uncover product growth insights ! The customer lifecycle refers to the steps a customer progresses when considering, purchasing, using, and maintaining loyalty to a product or service. Use live demos to showcase your product and free trials and freemium models to attract potential users at the acquisition stage.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Customer Feedback 98

Userpilot

SEPTEMBER 5, 2021

Are you looking for the best strategies on how to market software products? Marketing software products can be challenging with the abundance of tools out there saying they do everything for everyone. How is marketing for software products different? You might be wondering, how to compete. Let's get started.

Feedback Software 98

Feedback Software Analytic Tools Research Software Software Review 98

The Product Coalition

APRIL 25, 2022

Product managers (PMs) are ninjas of aligning people, management, and processes. No product tool or template can save you if you’re not killing it in these three areas. The best product managers are in a continuous state of discovery and know that?—? neither the product nor roadmap are ever static.

Analytic Tools 156

Analytic Tools Data Visualization Feedback Software Research Software 156

ProductPlan

FEBRUARY 14, 2019

Product managers and marketers share many of the same goals. But if marketing isn’t your thing, you might not know a ton about the various SaaS marketing metrics. Understanding how marketers gauge their progress can help you be a more balanced product manager. SaaS Marketing Metrics and Strategy. Website Traffic.

Onboarding KPIs 61

Onboarding KPIs Analytic Tools Marketing Data Visualization 61

Userpilot

AUGUST 17, 2021

Wondering how you can boost your product growth with user analytics for SaaS? User analytics tools provide valuable insights into user behavior, i.e., what users do inside your product and why they do it. User analytics focuses on user behavior inside your product or your website. You do not need expert skills or code to use it.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software User Testing 98

Userpilot

JULY 12, 2021

SaaS analytics collects, inspects, and analyzes data generated from user interactions with your product. SaaS analytics tools can be categorized based on the platform of the product, marketing channels, and key metrics you’re tracking. Why is analytics important for SaaS?

Analytic Tools 98

Analytic Tools Data Visualization Research Software Feedback Software 98

Userpilot

JUNE 7, 2021

This curated guide covers 12 SaaS marketing automation tools to help the multi-tasking product marketing ninjas save some time! Best SaaS marketing automation tools for product adoption. Automation can take a product marketer’s time away from repetitive tasks and give more time to other priorities. Table of Contents.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Userpilot

SEPTEMBER 5, 2021

Are you looking for the best strategies on how to market software products? Marketing software products can be challenging with the abundance of tools out there saying they do everything for everyone. How is marketing for software products different? You might be wondering, how to compete. Let's get started.

Feedback Software 52

Feedback Software Analytic Tools Research Software Software Review 52

Userpilot

SEPTEMBER 5, 2021

Are you looking for the best strategies on how to market software products? Marketing software products can be challenging with the abundance of tools out there saying they do everything for everyone. How is marketing for software products different? You might be wondering, how to compete. Let's get started.

Feedback Software 52

Feedback Software Analytic Tools Research Software Software Review 52

Gainsight

SEPTEMBER 29, 2021

If so, you may have seen the recent uptick in interest and advertisement for positions as a Customer Success Operations Manager or Administrator. We at Gainsight have discovered that there is no one path to most positions in CS. . People in finance become Product leaders. So, you want to be a CS Ops Professional?

Reporting Tools 59

Reporting Tools Data Visualization Analytic Tools Feedback Software 59

Userpilot

JUNE 21, 2021

NPS scores are a standardized metric for measuring user satisfaction. Satisfaction is measured by asking the users how likely they would be to recommend your product/service to a friend on a 0-10 scale. Therefore, an NPS score measures user loyalty and satisfaction with your product or business on a simple scale of 0-10.

Feedback Software 52

Feedback Software Analytic Tools Data Visualization User Testing 52

ProductPlan

AUGUST 1, 2019

In a world where advertising-supported products, SaaS products with monthly renewals, and free trials are de rigueur, customers don’t have nearly as much incentive to stick around as they used to. Customer loyalty is a team effort. Drip campaigns based on customer behavior can also be developed that prompt additional engagement.

Customer Experience 60

Customer Experience Onboarding KPIs Analytic Tools Data Visualization 60

Intercom, Inc.

AUGUST 25, 2020

On this episode of Intercom on Product myself and Paul (Adams, our SVP of Product) delve into how product teams can and should partner with their marketing team peers. To this end we’ll be broadening our scope in future episodes, to look at the various intersections that a product team meets in a typical SaaS organisation.

Marketing 238

Marketing Feedback Software Onboarding KPIs Reporting Tools 238