Manage Interruptions with Defensive Project Portfolio Management
Johanna Rothman
DECEMBER 13, 2021
See Aging Fun with Drunk Agile.). Here are some ways of thinking about how to make this ad hoc work transparent: I do recommend a ticketing system just for production support issues. The ticketing system would only have blockers, crashes, and other stop-the-presses kind of work. Let's first talk about visualizing all the work.
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