The Product Guy

JANUARY 10, 2018

After learning more about my domain, I became influenced by adjacent areas like Agile, Lean, Lean UX, and Lean Startup. It’s an awesome way to meet fellow Product People in a laid-back, conversational environment within which sharing and learning can flourish and complement the knowledge base for all on a peer-to-peer basis.

Product Management 104

Product Management Product Manager Management Management 104

PMLesson's Ace the PM Interview

JULY 13, 2020

From initial design and development through launch, upgrades, maturation, and eventually end-of-life, PMs are found wrangling other departments with competing priorities. Scaled Agile POPM If you’re familiar with Lean and/or Agile frameworks, you’re probably familiar with Scaled Agile. So how do you decide?

Certifications 52

Certifications User Testing Data Visualization Feedback Software 52

The Product Coalition

DECEMBER 18, 2016

This Agile Life With topics covered including vision, strategy, product and design, “This Agile Life” touches on every topic involved in agile product management. This channel includes episodes about data and business, and provides a general knowledge base for all professionals in the modern business world.

Product Management 60

Product Management Product Manager Product Research Management 60

ProductPlan

FEBRUARY 15, 2022

Generally, organizations develop product operations roles as needed to offload non-core tasks from product managers. How developed are the organization’s processes? For example, serving as the business owner of an agile software tool such as JIRA, used by product management and other product development stakeholders.

Data Visualization 97

Data Visualization Reporting Tools Analytic Tools Research Software 97

Intercom, Inc.

JUNE 15, 2021

Agile principles can be a North Star for time-strapped support teams, helping them to keep the customer’s needs at the heart of their decisions so they can provide fast, personal support at scale. Agile teams start small and move fast, collecting and incorporating feedback to iterate their way to bigger and better solutions quickly.

Agile 235

Agile Feedback Software User Testing Customer Feedback 235

The Product Guy

JANUARY 23, 2017

Liz Yang was a development lead on a team of mine and then moved to GPM where I worked for her. Boyd was the great granddaddy of agile with the OODA loop. They do an amazing job training and supporting the new product people. I was right out of college. A particularly great manager I had started as someone I worked with as a peer.

Product Management 60

Product Management Product Manager Management Management 60

Roy Madden

OCTOBER 28, 2015

We have a flat organization and work with an agile monthly development process. We have a number of tools and systems in place to try and provide the most effective support to our user community (tutorials, knowledge base, Helpscout). User feedback is essential to our product development process.

User Testing 41

User Testing Customer Experience Customer Feedback Feedback Software 41

Alchemer Mobile

NOVEMBER 10, 2022

Developers can remove the pains associated with constantly incorporating new SDKs into an app and focus on delivering products that transform the customer experience. UserVoice enables product teams to work more effectively alongside customers, customer support, success, and sales teams to better inform the product development process.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Userpilot

MARCH 20, 2023

More than 50% of business leaders are investing more in customer service agility, automation, self-service support , etc. This has made knowledge base articles much more valuable, with a 20% increase globally. Customers are demanding more personalization and empathy from support agents. Messaging apps are rising in popularity.

Reporting Tools 93

Reporting Tools Data Visualization Analytic Tools Research Software 93

ProductPlan

OCTOBER 17, 2019

You don’t know everything—and neither do your stakeholders—but leaving that knowledge base untapped is shortsighted. It may be tedious to hear everyone add their two cents, but there’s potential for a great value to be mined from this process as well. I guarantee you will learn things that will make the project more successful.

Feedback Software 41

Feedback Software Systems Review Enterprise Management 41

UX Studio: Product Management

NOVEMBER 28, 2019

They stimulate interest and contribute to the knowledge base of the reader. The agile framework already recognises that in order to build a usable product, we need some kind of common ground with those who will use it. Have you ever wondered why they are called stories, and how this practice developed? Let’s check them:

Data Visualization 95

Data Visualization Research Software Customer Experience UX 95

Modus Create

APRIL 25, 2023

Take, for example, a software development company with a distributed team working on a critical project. The developers in India are facing a complex issue that requires input from their colleagues in the United States. Note that the above example can only work if both teams have full-stack development expertise.

Feedback Software 98

Feedback Software Software Review Product Research Systems Review 98

Atlassian

JANUARY 27, 2022

Marty Hagewood, a software development manager at EMC Insurance Companies, experienced this first-hand. What’s more, they see Atlassian Cloud as being critical to their success and are embracing the new opportunities around migrations, sales, and app development it provides. Agile development. Here’s to the next $1.5

Reporting Tools 52

Reporting Tools Data Visualization Analytic Tools Research Software 52

Dear Strategy

FEBRUARY 24, 2019

Dear Strategy: “How do you communicate new features to users in a fast, Agile release cadence?”. . For those of you who are not familiar with the Agile development methodology, I provided an overview back in Episode 030 that I highly recommend you take a peek at before reading on. And Agile is no different.

Feedback Software 40

Feedback Software Strategy Customer Experience User Testing 40