The Product Guy

JANUARY 10, 2018

After learning more about my domain, I became influenced by adjacent areas like Agile, Lean, Lean UX, and Lean Startup. It’s an awesome way to meet fellow Product People in a laid-back, conversational environment within which sharing and learning can flourish and complement the knowledge base for all on a peer-to-peer basis.

Product Management 104

Product Management Product Manager Management Management 104

Modus Create

MARCH 15, 2019

Those additional accreditations and certifications mean that we have expanded our already significant global knowledge base around the best collaboration tools in the market.

Certifications 65

Certifications Agile Enterprise Naming 65

Revulytics

OCTOBER 2, 2018

As we shifted towards agile methodologies, we required a more quantitative way to echo the customer’s voice in development. We’ve also established an absolute requirement for every new product to be integrated with Revulytics upfront, so we start each product’s journey by building that knowledge base from day one.

Data Visualization 71

Data Visualization Analytic Tools Research Software Development 71

The Product Coalition

DECEMBER 18, 2016

This Agile Life With topics covered including vision, strategy, product and design, “This Agile Life” touches on every topic involved in agile product management. This channel includes episodes about data and business, and provides a general knowledge base for all professionals in the modern business world.

Product Management 60

Product Management Product Manager Product Research Management 60

PMLesson's Ace the PM Interview

JULY 13, 2020

Scaled Agile POPM If you’re familiar with Lean and/or Agile frameworks, you’re probably familiar with Scaled Agile. Curriculum Includes: A solid foundation in Lean/Agile principles including forecasting work, program increment planning, and execution strategies. Walk Away With: Knowledge, unless you pay for certification.

Certifications 52

Certifications User Testing Data Visualization Feedback Software 52

The Product Guy

SEPTEMBER 28, 2017

Agile and lean organization product managers are getting good at dealing with ambiguity and are open to unknown situations. It’s an awesome way to meet fellow Product People in a laid-back, conversational environment within which sharing and learning can flourish and complement the knowledge base for all on a peer-to-peer basis.

Positioning 90

Positioning Product Management Product Manager Management 90

UX Studio: Product Management

JANUARY 11, 2021

Even if they employ an agile methodology inside the dev team, clients who haven’t hired external design teams before tend to follow a waterfall approach with UX teams. Try a design cycle approach, and learn about the best agile adaptation for your team. Challenge #1 – Linear, one-way collaboration. Communicate frequently.

Weak Development Team 94

Weak Development Team Feedback Software Reporting Tools Research Software 94

Userpilot

AUGUST 10, 2023

Experiment by introducing changes in small increments , test and adjust goals accordingly, the agile way. Providing self-service resources like a knowledge base or tutorial videos can also help users learn about the product at their own pace without interrupting their experience. There’s no specific or magic number of steps.

Onboarding KPIs 86

Onboarding KPIs Customer Experience User Testing User Friction 86

Intercom, Inc.

JUNE 15, 2021

Agile principles can be a North Star for time-strapped support teams, helping them to keep the customer’s needs at the heart of their decisions so they can provide fast, personal support at scale. Agile teams start small and move fast, collecting and incorporating feedback to iterate their way to bigger and better solutions quickly.

Agile 235

Agile Feedback Software User Testing Customer Feedback 235

Userpilot

JULY 29, 2021

In-app guidance can include: Moving your knowledge base from your website into your app. Userpilot plugs into your app as an extra layer on top of your UI helping you deploy experiences with ease and incredible agility. Build in-app guides and bring your knowledge base in-app. Customize onboarding experiences.

Feedback Software 98

Feedback Software Analytic Tools Reporting Tools Customer Communications 98

The Product Guy

JANUARY 23, 2017

Boyd was the great granddaddy of agile with the OODA loop. It’s an awesome way to meet fellow Product People in a laid-back, conversational environment within which sharing and learning can flourish and complement the knowledge base for all on a peer-to-peer basis. to come together to meet, interact, and network.

Product Management 60

Product Management Product Manager Management Management 60

ProductPlan

FEBRUARY 15, 2022

For example, serving as the business owner of an agile software tool such as JIRA, used by product management and other product development stakeholders. Craft and maintain practices for communication, cross-department coordination, product knowledge base management, project management, goal setting, metrics reporting, and executive updates.

Data Visualization 97

Data Visualization Reporting Tools Analytic Tools Research Software 97

Roy Madden

OCTOBER 28, 2015

We have a flat organization and work with an agile monthly development process. We have a number of tools and systems in place to try and provide the most effective support to our user community (tutorials, knowledge base, Helpscout). Everything is discussed openly. Of course, these efforts can always be improved.

User Testing 41

User Testing Customer Experience Customer Feedback Feedback Software 41

Userpilot

MARCH 20, 2023

More than 50% of business leaders are investing more in customer service agility, automation, self-service support , etc. This has made knowledge base articles much more valuable, with a 20% increase globally. Customers are demanding more personalization and empathy from support agents. Messaging apps are rising in popularity.

Reporting Tools 93

Reporting Tools Data Visualization Analytic Tools Research Software 93

Alchemer Mobile

NOVEMBER 10, 2022

Combining the two platforms enables app providers to move with the speed and agility to meet the needs of their customers, while still maintaining the security and control required for regulatory concerns. Mobile marketers and product managers can immediately take action on events in Apptentive by simply flipping a switch.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

ProductPlan

OCTOBER 17, 2019

You don’t know everything—and neither do your stakeholders—but leaving that knowledge base untapped is shortsighted. It may be tedious to hear everyone add their two cents, but there’s potential for a great value to be mined from this process as well. I guarantee you will learn things that will make the project more successful.

Feedback Software 41

Feedback Software Systems Review Enterprise Management 41

UX Studio: Product Management

NOVEMBER 28, 2019

They stimulate interest and contribute to the knowledge base of the reader. The agile framework already recognises that in order to build a usable product, we need some kind of common ground with those who will use it. Let’s check them: . Good stories keep the reader interested and concerned about what’s coming next.

Data Visualization 95

Data Visualization Research Software Customer Experience UX 95

Modus Create

APRIL 25, 2023

A good test of this is whether your team is capable of agile swarming , i.e., collaborating on a single user story across time zones until it’s completed. There are three major categories of tools needed for creating effective shared spaces: Knowledge management — Tools that serve as your information repositories and knowledge base.

Feedback Software 98

Feedback Software Software Review Product Research Systems Review 98

Gainsight

JANUARY 30, 2023

I mproving your customer’s product experience in real time requires agility, but it doesn’t require complexity. In-app Knowledge Centers Our research found that guides launched from in-app knowledge center bots with up to 5 steps had a >50% completion rate. And every day you don’t is a wasted opportunity.

Data Visualization 52

Data Visualization Customer Experience Research Software Product Research 52

Userpilot

JANUARY 19, 2022

apps, products, APIs, devices) connect, allowing you and your team to be more efficient, productive, and agile. Option 2: Read our in-depth knowledge base documentation articles to find out more technical details about Userpilot integrations. Userpilot integrations overview. Simply put, integration is how everything (e.g.,

Data Visualization 97

Data Visualization Analytic Tools Feedback Software Technical Review 97

Atlassian

JANUARY 27, 2022

And because it’s long been the go-to place for technical teams to create knowledge bases and design docs, Confluence facilitates cross-functional collaboration like a champ. Agile development. We even draft our earnings reports in Confluence!)

Reporting Tools 52

Reporting Tools Data Visualization Analytic Tools Research Software 52

Dear Strategy

FEBRUARY 24, 2019

Dear Strategy: “How do you communicate new features to users in a fast, Agile release cadence?”. . For those of you who are not familiar with the Agile development methodology, I provided an overview back in Episode 030 that I highly recommend you take a peek at before reading on. And Agile is no different. So, everyone wins.

Feedback Software 40

Feedback Software Strategy Customer Experience User Testing 40