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How to build, manage and scale a sales team – 12 strategies from the experts

Intercom, Inc.

question becomes even more pressing given the trend toward “bottom-up” product adoption – i.e., offering a given product for free or without a formal top-down sales motion, as is common with SaaS. “Sales doesn’t need to be a cost center. Sales doesn’t need to be a cost center. LB Harvey, VP of Sales, Intercom.