Implement This Customer Engagement Strategy and Your Users Will Not Get Enough of Your Product
Userpilot
JANUARY 19, 2021
As Steve Jobs once said: “ You have to start with customer experience and work your way back toward the technology, not the other way around. ”. What he really should have said was, “You have to start with measuring customer engagement and then work your way back toward the technology.”. But how do you measure it?
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