??Shep Hyken on getting customers to come back again and again
Intercom, Inc.
SEPTEMBER 23, 2021
I talked to a number of people and asked them, “If every airline took away the miles and you couldn’t get those free trips anymore, would you continue to fly on that airline?” I remember getting ready to buy a software program, and one of the questions I asked was, “I know you’re a really big company.
Let's personalize your content