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Your Ultimate Guide to Agile Transformation

Agile Velocity

Gain Leadership Support : Agile Transformation is as much about culture as it is about processes. Leadership buy-in is crucial for driving cultural change, allocating resources, and removing organizational barriers. Implement Feedback Loops : Feedback loops are the lifeblood of Agile Transformation.

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Locked-In Syndrome: What we can learn from Boeing’s 737 Max decisions

Radical Product

Airlines knew the product well and bought it year after year. US based airlines such as JetBlue had Airbus fleets. Boeing was having to play catch-up and was at risk of losing their major client, American Airlines, to Airbus. In the absence of a clear vision, and strategy, customer feedback can lead us astray.

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Confronting Innovation Challenges: Behind AllianceBernstein’s Business Transformation Journey

DISQO

Thor began by sharing the results of a test run on Alpha’s platform , where nearly 300 respondents were asked to provide feedback on the worst customer experiences they’ve endured, including the type of companies most often guilty of providing poor customer experiences.

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Confronting Innovation Challenges: Behind AllianceBernstein’s Business Transformation Journey

DISQO

Thor began by sharing the results of a test run on Alpha’s platform , where nearly 300 respondents were asked to provide feedback on the worst customer experiences they’ve endured, including the type of companies most often guilty of providing poor customer experiences.

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How do organizations innovate in the face of existential threats?

DISQO

Bombacino spent 15+ years in various digital and direct marketing leadership roles at companies of all sizes including Andersen, United Airlines, Omnicom Media Group, and Restaurant.com. appeared first on Feedback Loop. But his career took a sudden turn when his newborn son, AJ, suffered a 45-minute seizure.

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How do organizations innovate in the face of existential threats?

DISQO

Bombacino spent 15+ years in various digital and direct marketing leadership roles at companies of all sizes including Andersen, United Airlines, Omnicom Media Group, and Restaurant.com. appeared first on Feedback Loop. But his career took a sudden turn when his newborn son, AJ, suffered a 45-minute seizure.

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Customer-Centric Transformation with Power of Feedback ? Klaus-M. @ Journey to CX Summit

Usersnap

Several customers amongst them known ones like Hawaiian airlines and Canva collected customer feedback via Usersnap. We wanted to understand what potential customers with the feedback solution were looking for. So, how did we start our customer feedback journey? We knew we were onto something. What did we do in detail?