Mironov Consulting

OCTOBER 19, 2022

Product management doesn’t run Engineering; Engineering runs Engineering. 1] Dedicated Bug Fixing Teams Sometimes there’s a push to create development teams specifically to close out bugs and defects, especially after frequent outages or to address long-term system neglect.  This " Code creators own quality.*

Weak Development Team 129

Weak Development Team Software Review Systems Review Technical Review 129

Intercom, Inc.

JANUARY 12, 2022

And so, many business leaders find themselves not quite sure how to start, how to leverage it, or what to do when all the dashboards and tools seem to be pointing at different solutions. Can you tell us a bit about the platform you’ve built and how it helps data scientists? That was my first job in tech. Benn: For sure.

Data Visualization 151

Data Visualization Analytic Tools Research Software Reporting Tools 151

Alchemer Mobile

NOVEMBER 10, 2022

I’m going to take a wild guess and assume that you already understand the importance of mobile in-app feedback tools. You also might be reading this post thinking: “Who’s adding new tools to their tech stack right now?” Do you have the right tools to capture that voice? Mobile in-app feedback tools & solutions.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

ProductPlan

SEPTEMBER 22, 2022

What is incident management practice? Incident management practice is the process of identifying and resolving unplanned incidents (often referred to as major incidents by teams following ITIL or ITSM practices). Types of incidents vary – from unplanned customer issues and service interruptions to events that degrade service quality.

Reporting Tools 52

Reporting Tools Airlines Management Management 52

Product Talk

FEBRUARY 28, 2024

The product team at Going includes product management, product design, and a flight experts team. Kelsey oversaw three product squads and reported to the VP of Product, David Krell. I really just love focusing on keeping the customer at the forefront of building great, impactful solutions,” says Kelsey.

Product Research 264

Product Research Onboarding KPIs Feedback Software User Testing 264

Atlassian

JANUARY 13, 2022

They wanted to speed up long-distance calls, leading them to release a complex software upgrade. The estimated costs in damage of this downtime included $60 million in long-distance charges; 200,000 lost airline reservations; and 75 million missed phone calls. The team then gets a report and can fix the error immediately.

Software Review 59

Software Review Feedback Software Reporting Tools Weak Development Team 59

Mironov Consulting

AUGUST 15, 2016

As product managers, we worry about market results – not just successfully shipping stuff on time , but growing our product’s revenue, user base and engagement. Kotler was mostly referencing physical consumer goods, not software, and different economics apply. More is better, and much more is much better. Up and to the right!

User Testing 63

User Testing Customer Experience Reporting Tools Customer Feedback 63

Intercom, Inc.

FEBRUARY 23, 2022

This is especially true among employees experiencing increasing demand due to the pandemic, such as support agents, as our latest Customer Support Trends Report shows: 64% of support leaders say their team has felt burned out in the past 12 months. Today’s guest, Marilyn Suttle , has a few ideas on how to do just that. Words matter.

Reporting Tools 118

Reporting Tools Research Software Technical Review Product Research 118

Product Innovation Educators

AUGUST 28, 2017

Listen to the Interview for Product Managers and Innovators. The topic of this episode is crisis management — meaning a crisis that threatens the reputation of a brand or product. When a crisis happens that involves a product, the product manager is expected to help with the issues. 2:30] What is crisis management?

Airlines 52

Airlines Product Management Product Manager Management 52

The Product Coalition

MARCH 6, 2023

Now that the COVID pandemic is over, travel management systems are valuable because business travel is back on the table. Business trips may be exhausting for both those who travel and those who manage them behind the scenes. It is very hard to plan, distribute, and manage finances for such excursions.

Reporting Tools 103

Reporting Tools Travel Systems Review Data Visualization 103

Modus Create

MARCH 14, 2023

Digital transformation is the process of managing the adoption of digital products, platforms, and processes to create a more competitive organization. Each example showcases how an enterprise successfully adopted digital products, platforms, or processes to make a positive impact on its bottom line.

Analytic Tools 98

Analytic Tools Reporting Tools Data Visualization Technical Review 98

The Product Coalition

SEPTEMBER 18, 2023

Today, due to the internet, software development companies collect such vast quantities of data that we have coined a new term for it: “big data.” From social media likes to emails, weather reports, and wearable devices, enormous quantities of data are created and accumulated every single second of every single day.

Data Visualization 101

Data Visualization Analytic Tools Reporting Tools Technical Review 101

Userpilot

MARCH 24, 2023

Which is the most worthwhile tool for creating interactive user guides – Whatfix or Spekit? Alternatively, is there another in-app onboarding software that surpasses these two options? Selecting a tool can be risky, and the abundance of no-code tools available in the market just adds to the confusion.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Reporting Tools 52

Userpilot

MARCH 14, 2023

Or is there a better user onboarding software that’ll get the job done seamlessly? Choosing the right software is a challenging decision. Select the wrong tool, and you can find yourself stuck in an expensive plan. Not all tools help you easily create interactive user guides. Userpilot is what you need!

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Userpilot

FEBRUARY 27, 2023

Appcues or Spekit – which is the best tool for customer feedback for your SaaS? And is there a better in-app onboarding software that would better fit your needs? Product adoption tools with in-built survey functionality are common choices for collecting user feedback for SaaS product teams. Salesforce).

Feedback Software 52

Feedback Software User Testing Analytic Tools Customer Feedback 52

Userpilot

MARCH 15, 2023

Is Appcues or Spekit the best tool for interactive user guides? And is there a better in-app onboarding software that would better fit your needs? You need to consider your priorities and what functionality you’ll need from the tool to get the job done. Looking for the best tool for interactive user guides?

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Userpilot

FEBRUARY 27, 2023

Is Whatfix or Spekit the best tool for customer feedback? And is there a better in-app onboarding software that would better fit your needs? The tool you choose should help you accomplish your goals by providing the functionality you need. Looking for the best tool for customer feedback? Let’s dive in!

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Usersnap

MAY 26, 2020

and in the past 20 years I was in the B2B industry, always surrounded by web technology. I love what you can do online and how technology shapes our world. Usersnap is a SaaS-company providing a versatile user feedback platform to gather feedback along the digital product life cycle. Hello everyone, my name is Klaus-M.

Feedback Software 98

Feedback Software User Testing Customer Feedback Research Software 98

Userpilot

FEBRUARY 21, 2023

Which tool for no-code growth is worth your time and money; Appcues or Spekit? Or is there another in-app onboarding software that is superior than the two? Choosing a tool can sometimes feel like a gamble and the plethora of no-code tools available today just adds to the confusion. Another no-code solution is Spekit.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Software Review 52

Userpilot

FEBRUARY 23, 2023

Is Chameleon or Spekit the best tool for customer feedback? And is there a better in-app onboarding software that would better fit your needs? You need to consider your priorities and what functionality you’ll need from the tool to get the job done. Chameleon and Spekit are good tools for customer feedback.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

MARCH 21, 2023

Or is there an in-app onboarding tool superior to both? Choosing a no-code tool can be overwhelming – the last thing you want is to get stuck in an expensive annual plan. In this post, we’ll discuss the essential features of an interactive user guide tool and guide you to the best fit for your company’s needs.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Reporting Tools 52

Intercom, Inc.

JUNE 3, 2021

There’s no use in taking a few months to build an epic 40-page report on the next move when the idea is to be fast and agile. In terms of research and development or generally the product and engineering functions, the people who produce your software, this really is a question of investability. Should we sink bigger?

Strategy 228

Strategy Feedback Software Research Software Software Review 228

Userpilot

MARCH 15, 2023

Is Pendo or Spekit the best tool for interactive user guides? And is there a better in-app onboarding software that would better fit your needs? You need to consider your priorities and what functionality you’ll need from the tool to get the job done. Looking for the best tool for interactive user guides?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

The Product Coalition

OCTOBER 23, 2019

million bookings made every day, and every tenth person in the world employed in travel services, it’s no surprise that the value of the travel industry is estimated to hit $13.5 Booking, Airbnb, and Expedia disrupted the travel industry by empowering customers with new tools to build their routes, find itinerary options and plan activities.

Reporting Tools 60

Reporting Tools Travel Data Visualization Research Software 60

Userpilot

FEBRUARY 21, 2023

Is Pendo or Spekit the best tool for customer feedback? And is there a better in-app feedback software that would better fit your needs? You need to consider your priorities and what functionality you’ll need from the tool to get the job done. Looking for the best tool for customer feedback? Let’s dive in!

Feedback Software 52

Feedback Software User Testing Analytic Tools Customer Feedback 52

Mind the Product

MARCH 5, 2020

So, which platform should you adopt for a new digital service, mobile app or the web? Under 35s are almost three times more likely to accept app push notifications than older generations, according to Comscore , but they also report the highest level of annoyance at receiving too many notifications. in 2017 to 7.8%

Research Software 128

Research Software Reporting Tools Development Data Visualization 128

Pragmatic Marketing

MARCH 6, 2019

Most software products created today are designed for high-volume, low-customization scenarios. They’re all designed to deliver one system to a large volume of clients, and are all pretty much the same from client to client and implementation to implementation. Consider airlines as customers. The Danger Zone.

Reporting Tools 70

Reporting Tools Airlines Weak Development Team User Testing 70

Pragmatic Marketing

MARCH 6, 2019

Most software products created today are designed for high-volume, low-customization scenarios. They’re all designed to deliver one system to a large volume of clients, and are all pretty much the same from client to client and implementation to implementation. Consider airlines as customers. The Danger Zone.

Reporting Tools 70

Reporting Tools Airlines Weak Development Team User Testing 70

The Product Coalition

DECEMBER 19, 2018

How to understand your client, why it’s important to write everything down and what are the advantages of perfectionist managers CSSSR doesn’t have an office and will never have one, while our team consists of dozens of people, who are sometimes located halfway across the world from each other. all completely remotely.

Reporting Tools 69

Reporting Tools Feedback Software User Testing Analytic Tools 69

Mironov Consulting

JUNE 28, 2018

I’m often asked by B2C product managers how B2B companies are different, or about switching between the two. Here are some thoughts on company-wide structural differences and how we product managers get our work done. Rigorous A/B testing is a favorite tool in our B2C kit. What’s B2B? What’s Enterprise?

Enterprise 105

Enterprise User Testing Data Visualization Product Research 105

Userpilot

NOVEMBER 17, 2022

Looking for a good user onboarding tool and wondering if Spekit is the best option for your SaaS company? Spekit is a digital adoption platform that’s more focused on providing employee onboarding rather than user onboarding. There is a better tool for your SaaS than Spekit! Spekit is not a truly user onboarding tool.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

BrainMates

MARCH 6, 2018

This blog is a transcript of part of that meetup, focusing on how to structure Product Management. Rich Mironov presenting on why we need Product Management. Rich Mironov: reducing conversation hops in Product Management. Let’s talk about product organisations. Reducing distance. I can’t recommend it that approach very strongly.

Reporting Tools 85

Reporting Tools Product Research Product Management Product Manager 85

Gainsight

APRIL 21, 2022

When it comes to travel, they say half the fun is getting there—though it usually depends on which airline you take! . Most companies use a three-color system, like a stoplight: red, yellow, and green. 49% of companies are giving bonuses to customer success managers (CSMs) when they successfully expand. What Do Customers Need?

Enterprise 98

Enterprise Feedback Software Customer Experience Data Visualization 98

UX Studio: Product Management

FEBRUARY 26, 2019

Later, as software became more and more important, Ideo turned to interaction design. Founder David Kelley realized early that they had to convince their client companies’ managers to follow their design methods. They rebranded the designer’s mindset and methods as management practices.

UX 80

UX Data Visualization Research Software Analytic Tools 80

The Product Coalition

JANUARY 28, 2019

airline cabin crew?—?and Plath, who was a Northwest Airlines 747 pilot, was also a keen workshop tinkerer. It’s been reported that American Airlines has spent upward of $50 million to enlarge or replace overhead compartments on most of its fleet to hold Rollaboards or copycats products from competitors.

Seminar 81

Seminar Travel Airlines User Testing 81

Userpilot

FEBRUARY 28, 2023

Are UserGuiding and Spekit the most suitable no-code growth solutions available? Or is there an alternative in-app onboarding software that may be better suited to your specific requirements? With numerous options for no-code growth tools available on review sites, selecting the best one can be overwhelming. Search no more!

Analytic Tools 52

Analytic Tools Feedback Software Software Review Reporting Tools 52

Modus Create

MARCH 16, 2020

The travel industry as a whole (hotels, tourism, and airlines) is experiencing significant cancellations from consumers. We’ve received questions from a few of our clients on how Modus Create is managing the effects of COVID-19 and what we recommend companies and clients do to mitigate the risks.

Systems Review 52

Systems Review Data Visualization Reporting Tools Technical Review 52