Userpilot

MARCH 6, 2024

With trend analysis, you’ll be able to better understand both internal and external factors affecting your business operations. But what exactly is a product trend analysis, how do you conduct it, and how does it help predict future trends to improve customer satisfaction?

Data Visualization 81

Data Visualization Analytic Tools Feedback Software Research Software 81

Userpilot

NOVEMBER 30, 2023

What is the UX research process? It also outlines a 9-step guide on how to conduct UX research for product managers and UX designers. TL;DR The UX research process is a sequence of steps to collect and analyze data on user interactions with the product to better understand their needs and preferences. Why is it important?

Product Research 86

Product Research User Testing Research Software Data Visualization 86

Userpilot

JANUARY 20, 2024

How do you conduct root cause analysis in product management? TL;DR Root cause analysis (RCA) is a problem-solving process that focuses on identifying their underlying causes. Next, conduct further research, run experiments , and dig deeper into issues to validate or refute the hypotheses. Let’s dive in, shall we?

Feedback Software 107

Feedback Software Analytic Tools Research Software User Testing 107

Product Talk

NOVEMBER 22, 2023

Opportunity solution trees are a simple way of visually representing the paths you might take to reach a desired outcome. Below the opportunity space is the solution space. This is where we’ll visually depict the solutions we are exploring. Below the solution space are assumption tests. Next is the opportunity space.

Research Software 244

Research Software Feedback Software Product Research User Testing 244

Userpilot

MARCH 28, 2024

It also explores different kinds of user data analysis, shows you how to conduct it, and introduces a few product analytics tools with the necessary functionality. TL;DR User analytics is a user research methodology. The user analysis process starts by defining user personas to understand who your users are.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

JANUARY 9, 2024

In the world of SaaS, having a seamless user experience can make or break your company's success. There are several UX audit tools to consider when looking for options. Step 1: Set business goals and objectives Before diving into any type of UX research or audit, first, you need to know what you're trying to accomplish.

Analytic Tools 94

Analytic Tools Data Visualization Feedback Software Research Software 94

Userpilot

JUNE 26, 2023

How to create customer feedback systems to gain insights into user needs ? TL;DR Customer feedback systems are frameworks for collecting, organizing, and analyzing customer feedback for actionable insights. Before you act on user feedback and requests, prioritize them with an appropriate framework. Let’s dive in!

Feedback Software 85

Feedback Software Analytic Tools Research Software Customer Feedback 85

Userpilot

APRIL 19, 2024

Looking for the best way to do market research? From framing your initial question to extracting valuable customer insights, we’ll walk you through the lean market research process step-by-step. Applying insights from market research to product development and marketing strategies can significantly enhance business growth.

Research Software 52

Research Software User Testing Market Research Data Visualization 52

Userpilot

MARCH 19, 2024

As today’s user increasingly desires swift solutions when using digital products, user experience optimization can spell the difference between the success and failure of a product. It also discusses techniques that can help you improve your app or website experience. Analyze user behavior to identify gaps in the user experience.

Customer Experience 93

Customer Experience User Testing Research Software Feedback Software 93

Userpilot

NOVEMBER 23, 2023

Extensive market research is essential to assess the competitive landscape, identify opportunities, and shape the product vision. Data analysis is vital for informed decision-making. PMs need to know how to use product analytics tools to gain actionable insights. What research techniques should you be familiar with?

Analytic Tools 90

Analytic Tools Research Software Data Visualization Product Research 90

Userpilot

AUGUST 29, 2023

Product management is equal parts art and science – and it’s vital to the success of your SaaS. Product teams advocate strongly for users: they’ll gather customer feedback, conduct market research, isolate a clear target market, and ensure new features are built to directly address user needs. Drives product success.

Data Visualization 95

Data Visualization Analytic Tools Feedback Software Research Software 95

Userpilot

DECEMBER 13, 2023

According to Jamie Levy, the main tenets of a UX strategy are business strategy, value innovation, validated user research , and frictionless UX. Next, conduct customer and market research to identify opportunities for UX improvement , and use research findings and business goals to formulate the UX vision statement.

Research Software 87

Research Software Analytic Tools Feedback Software User Testing 87

Amplitude

SEPTEMBER 21, 2020

To get that insight, many product managers and marketers rely on funnel analysis to chart the different paths users take. However, conversion funnels are not a one-size-fits-all framework. Clarifying those differences will help you conduct your own funnel analysis and streamline users’ journey to conversion.

Analytic Tools 124

Analytic Tools Research Software User Testing Data Visualization 124

Userpilot

AUGUST 16, 2022

What if you knew that not all goal-setting frameworks are beneficial to your team? There are a plethora of goal-setting frameworks out there. But choosing a framework is easier said than done. Let’s dive into this article to find the perfect goal-setting framework to grow your product. Tiered goals framework.

Feedback Software 94

Feedback Software Research Software Framework User Testing 94

UX Planet

FEBRUARY 1, 2024

Project Brief The project involves creating a comprehensive finance management app. The app will also provide news and educational content on investments, maturity details for FDs and RDs, and statistical spending insights. Designing applications that address these specific pain points can set the stage for groundbreaking solutions.

Analytic Tools 95

Analytic Tools Data Visualization Research Software Reporting Tools 95

Userpilot

JANUARY 23, 2024

Conduct deep market research through surveys and interviews to understand customer preferences and market trends. Coda employs competitor-based positioning by comparing itself against tools like Google Docs and Notion. Coda employs competitor-based positioning by comparing itself against tools like Google Docs and Notion.

Feedback Software 52

Feedback Software Research Software Analytic Tools Positioning 52

Userpilot

SEPTEMBER 10, 2022

What is a framework for problem-solving? We also look at examples of different frameworks and the main steps in the problem-solving process. A framework for problem-solving allows product teams to find the causes of the problems and generate solutions in an organized way. What is a problem-solving framework?

Framework 97

Framework Feedback Software User Testing Research Software 97

Userpilot

APRIL 29, 2024

Wondering how to segment customers to increase their engagement with your SaaS product? Technographic segmentation : Divides customers based on their use of technology, including devices, software , and platforms. For best results, use a goal-setting framework like SMART or OKRs. If yes, this guide is for you!

Customer Experience 92

Customer Experience User Testing Customer Feedback Analytic Tools 92

Userpilot

OCTOBER 30, 2022

In this article, you’ll discover: Why the customer experience is key to customer retention and driving business growth, especially for SaaS companies. Leverage technology. Implement a tracking system. What is customer experience improvement in SaaS? What is customer experience improvement in SaaS? Look no further.

Feedback Software 82

Feedback Software Research Software Customer Experience User Testing 82

Userpilot

APRIL 27, 2021

Companies need a stack of SaaS onboarding tools to create personalized experiences and bring users to their “Aha! They needed a combination of their own product for personalized video onboarding, Intercom for email automation, a tool for customer segmentation, and another tool to measure the results.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

The Product Coalition

FEBRUARY 23, 2024

The title “product manager” is often misapplied within the technology sector, leading to a disconnect between role expectations and actual responsibilities. Instead of rushing into solution mode, I look for individuals who seek to understand the customer’s needs, the problem being addressed, and the market context.

Data Visualization 127

Data Visualization Analytic Tools Research Software Feedback Software 127

Userpilot

MAY 1, 2024

In most SaaS companies, the product management team includes product managers, product marketers , and UX designers. Which team owns product experience in the software industry? In most SaaS companies, the product management team includes product managers, product marketers, and UX designers. The SMART goal-setting framework.

Customer Experience 85

Customer Experience Feedback Software Analytic Tools Product Research 85

Intercom, Inc.

DECEMBER 10, 2019

To fully understand what such a change in thinking requires, we’ve realized that it’s important to understand what we call the “product impact framework” – the steps of cause and effect that culminate in positive outcomes for the business. The Product Impact Framework felt like a natural progression from features to outcome.

Onboarding KPIs 281

Onboarding KPIs Framework Product Research User Testing 281

Userpilot

JUNE 30, 2022

The product management jobs-to-be-done framework relies on the idea that the customer is ready to spend money on a product only when it helps them complete a particular job. According to the framework, customers don’t buy products but only hire them when they need them. What is the origin of the jobs-to-be-done framework?

Feedback Software 79

Feedback Software Research Software Framework User Testing 79

Userpilot

FEBRUARY 25, 2024

The Kano model helps you understand user preferences by using quick and powerful data analysis to design your product roadmap. The model is quick to implement, making it one of the best product development frameworks for SaaS. A four-step process for effective Kano analysis. Dr. Kano’s research challenged this.

Customer Satisfaction 95

Customer Satisfaction User Testing Customer Experience Customer Feedback 95

Userpilot

OCTOBER 26, 2023

How can you implement them in the SaaS context? SaaS companies enhance customer acquisition and retention through personalized onboarding and in-app guidance. To see how Userpilot helps SaaS companies grow, book the demo! What are growth initiatives? What do successful companies do to drive growth ?

Feedback Software 96

Feedback Software Analytic Tools Research Software Data Visualization 96

Userpilot

APRIL 6, 2023

After all, you want your newly released software to be as good as it gets when it’s finally launched, right? This means complicated UI , redundant features, and unnecessary use of complex technologies. Use opportunity solutions trees to align the problems you try to solve with product goals.

Feedback Software 91

Feedback Software Analytic Tools Research Software User Testing 91

Userpilot

MARCH 24, 2024

TL;DR A user flow is a visual representation of the steps a user takes to achieve a specific goal within a website or app. Discover user paths to app actions. 11 User flow examples to inspire you to create your app flows: Basic user flow chart for logging in. ” The SMART goal-setting framework. Referral user flow.

Data Visualization 98

Data Visualization Customer Feedback Analytic Tools User Testing 98

The Product Coalition

FEBRUARY 24, 2021

instead, carefully chosen tools and processes help PMs and their teams gain efficiency. Designed to streamline product development workflows, third-party APIs and SDKs make up one popular and powerful category of such tools. But no one can achieve such compressed time cycles just by working harder?—?instead,

Research Software 92

Research Software Feedback Software Technical Review Software Review 92

The Product Coalition

JANUARY 11, 2023

Photo by Dylan Gillis on Unsplash Market research and user experience research (UXR) are often confused as being the same thing, but they are actually distinct fields with their own goals and methods. To choose the appropriate research method for the business, it’s important to clarify the problem we are trying to solve.

User Testing 130

User Testing Product Research Data Visualization Customer Feedback 130

Userpilot

MARCH 6, 2024

How do you create a robust product funnel for your SaaS? TL;DR The product funnel is a framework outlining the stages of the customer journey , starting from its discovery and ideally leading to customer loyalty and advocacy. To find and remove friction points from the customer journey, conduct funnel analysis.

Analytic Tools 86

Analytic Tools Data Visualization Research Software Onboarding KPIs 86

The Product Coalition

FEBRUARY 29, 2024

This guide equips you with the knowledge and tools to confidently select the perfect LLM companion for your project, complete with a handy scorecard and real-world examples. External Solutions: When your application faces the world, reliability and legality take center stage.

Artificial Inteligence 125

Artificial Inteligence Data Visualization Reporting Tools Research Software 125

Userpilot

DECEMBER 8, 2023

A product experimentation framework is a structured approach to testing and evaluating product changes to isolate and determine the impact on user behavior and business metrics. In the modern SaaS world, being able to form a solid product experiment hypothesis and execute successful experiments is a key product management skill.

Product Research 98

Product Research User Testing Data Visualization Onboarding KPIs 98

Amplitude

SEPTEMBER 21, 2020

To get that insight, many product managers and marketers rely on funnel analysis to chart the different paths users take. However, conversion funnels are not a one-size-fits-all framework. Clarifying those differences will help you conduct your own funnel analysis and streamline users’ journey to conversion.

Analytic Tools 59

Analytic Tools Research Software User Testing Data Visualization 59

Amplitude

JANUARY 26, 2021

Our Chick-fil-A One app is our loyalty app that allows customers to order ahead, earn points, and redeem those points for food rewards. We identify research objectives, and those objectives and activities in turn help guide us through our product roadmap. A Lack of Analysis Leads to Unanswered Questions.

Data Visualization 59

Data Visualization Analytic Tools Research Software Customer Experience 59