Userpilot

OCTOBER 16, 2022

For customer-centric SaaS companies, customer intimacy is indispensable to driving product growth. Customer intimacy is based on building an intimate relationship with the customers, so only you can offer a solution for their unique needs. Measure how your customers behave inside your app to improve the customer experience.

User Testing 98

User Testing Feedback Software Research Software Analytic Tools 98

Userpilot

DECEMBER 3, 2022

In this article, we cover the following: What UX design is and why UX is important in SaaS. Collect customer feedback with in-app surveys. Push the most successful new solution out to your entire customer base. Improve user experience by triggering contextual in-app flows with images and videos. What is UX design?

Feedback Software 98

Feedback Software Research Software Analytic Tools User Testing 98

PMLesson's Ace the PM Interview

JULY 13, 2020

There’s no set skillset or formal certification for PMs like there is for Project Management (PMP). Lot’s of programs exist to help you upskill quickly, and with growing competition, certification (coupled with experience!) Still, there’s a place for certification on your resume. might give you the boost you’re looking for.

Certifications 52

Certifications User Testing Data Visualization Feedback Software 52

Userpilot

DECEMBER 19, 2022

Investing in a variety of content formats including articles, case studies, and video courses is the best way to cover all your bases with both users and search engines. Think about how Slack targets senior operations staff or how HubSpot advertises its CRM software to upper management. cancel their SaaS subscription).

B2B 105

B2B User Testing Research Software Analytic Tools 105

Userpilot

MARCH 11, 2022

Must have product management tools : Userpilot for product adoption, Hotjar for heatmaps and recordings on how users engage with your product, Airfocus for prioritization and road mapping, Cord for collaboration, and UXPressia for story mapping. Best product management tools to add to your toolkit. User survey tool – Hotjar.

Analytic Tools 98

Analytic Tools Data Visualization Research Software Feedback Software 98

Userpilot

FEBRUARY 3, 2023

In SaaS, onboarding is the key to not only converting free users into paid customers but also driving long-term loyalty. Capture their thoughts with in-app microsurveys. Using this method, you will ensure customer success because the user will finish onboarding knowing exactly how to reach their desired actions with your tool.

Onboarding KPIs 98

Onboarding KPIs Customer Experience User Testing Customer Feedback 98

Userpilot

NOVEMBER 24, 2022

Have you ever wondered why SaaS companies are spending so much on self-service solutions and customer education programs? Training content can consist of written resources, tutorial videos , or in-app guidance through UI elements. Offer continuous customer education with an in-app resource center.

Feedback Software 98

Feedback Software Analytic Tools Reporting Tools Data Visualization 98

The Product Coalition

AUGUST 12, 2020

You can also use it with your data analytics, as it helps you focus on the right things. Finding Your Product’s North Star with MyFitnessPal Senior PM Shubhansha Agrawi a Senior Product Manager for MyFitnessPal, an app for the health conscious to track their calorie intake and plan their fitness journey. What’s the story?

User Testing 91

User Testing Research Software Product Research Customer Experience 91

Userpilot

AUGUST 29, 2022

Read along to learn what customer training means, the best practices, and the tools you need to succeed. Primary types of customer training content: contextual in-app guidance, self-serve educational resources, and live training. Don’t use text alone for your in-app tutorials or knowledge base content.

Analytic Tools 98

Analytic Tools Feedback Software Customer Experience User Testing 98

Userpilot

JUNE 12, 2024

Create custom content : Don’t mass-produce sales resources based on general use cases. Instead, design custom content as needed for specific use cases and customer types for maximum impact. To grow as a sales enablement manager, there are a few tools you definitely need to know of. Book a demo to see it in action!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

OCTOBER 15, 2022

Want to improve your SaaS retention rates and looking for B2B customer experience best practices to get started with? Track in-app customer behavior with analytics to recognize areas of friction that you can improve on. Celebrate important milestones and motivate customers to engage with certificates, badges, or fun characters.

Customer Experience 98

Customer Experience B2B User Testing Customer Feedback 98

Userpilot

SEPTEMBER 28, 2022

Use UX analytics to identify friction points across the entire customer journey and eliminate them. Sometimes, poor customer experience is traceable to subpar products, so don’t stop making your tool great! Why should SaaS companies aim to improve customer experience and customer satisfaction? What is customer experience?

Customer Experience 52

Customer Experience Feedback Software Analytic Tools User Testing 52

Userpilot

MARCH 21, 2023

Let’s face it, product growth is just a broad term for turning prospective visitors into users for your SaaS product. But how do you actually convert visitors into paying customers for your SaaS business? There are many ways, but mastering SaaS landing page best practices is certainly one. Call-to-action.

Analytic Tools 52

Analytic Tools Research Software User Testing Data Visualization 52

eG Innovations

AUGUST 11, 2022

Recently, we hosted a great Citrix Monitoring Masterclass presented by George Spiers (Citrix CTP and Independent Citrix Architect) and Nanda Kumar (Director of Solution Delivery, eG Innovations). A demo and overview of Citrix Director and Citrix Performance Analytics and a discussion on licensing and value, use cases, limitations.

Analytic Tools 52

Analytic Tools Data Visualization Reporting Tools Research Software 52

The Product HQ

FEBRUARY 1, 2023

For example, in some cases, you focus on business intelligence and the agile development process. In other cases, you focus on data mining, machine learning, and data analytics to derive better product decisions. The Applicant Tracking System (ATS) is automatic software that sifts through resumes looking for relevant keywords.

Data Visualization 52

Data Visualization Feedback Software Analytic Tools Research Software 52

eG Innovations

JULY 21, 2022

Recently, we hosted a great joint webinar with the team from AVD TechFest to present the results of a survey we conducted jointly to assess real-world Microsoft Azure Virtual Desktop (AVD) usage and industry and customer sentiments towards the AVD technologies. Also, what about management solutions like Nerdio?

Reporting Tools 52

Reporting Tools Data Visualization Analytic Tools Technical Review 52

Pragmatic Marketing

JANUARY 29, 2009

It has gained an enormous traction in the software world, and is used by a large number of major organizations in the industry. I remember one software company setting a target of 40% greater productivity over a year as a result of Scrum adoption. So, what characterizes an organization that is using Scrum effectively?

Reporting Tools 70

Reporting Tools Data Visualization Analytic Tools Technical Review 70

The Product HQ

JUNE 10, 2024

That includes your resume, past work, case studies, and more, summarized into one document or website. His prior experience has helped him become a tech-savvy, detail-oriented, and analytic-heavy product manager. On the work page, you’ll see his current clients, case studies, and reviews.

Data Visualization 52

Data Visualization Analytic Tools Research Software Product Management 52