Userpilot

FEBRUARY 20, 2023

Which of them should you choose to generate growth insights for your product? We also have a quick look at Userpilot as an alternative for each of the tools. TL;DR Product analytics is the process of collecting and analyzing data about product usage and user behavior. What is product analytics? How does this sound?

Data Visualization 98

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Userpilot

SEPTEMBER 2, 2022

On the hunt for the best instructional design software to create course content and engage learners? In this article, we cover: How SaaS companies can use instructional design software to increase product adoption. What to look for in the right instructional design tool. What is instructional design software?

Analytic Tools 98

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Userpilot

JUNE 12, 2024

The product specialist role offers ample opportunities to advance your career in different functions, such as product management and customer experience. It takes more than the right degree or certifications to become a product specialist worth your salt. Also, keep an eye out for where users struggle and identify areas of improvement.

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Userpilot

MAY 20, 2024

They are a great way to encourage and retain customers by offering rewards to help you create long-term relationships with new customers. Customer loyalty programs boost customer retention, repeat purchases, business relationships, and upselling /cross-selling opportunities, enhancing revenue and partnerships.

Feedback Software 102

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Userpilot

JUNE 12, 2024

Understanding the salary landscape for customer experience specialists is crucial whether you’re entering the field or looking to advance your career. TL;DR A customer experience (CX) specialist is a professional responsible for ensuring customers have positive interactions with a business/brand throughout their lifecycle.

Data Visualization 52

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Userpilot

MAY 20, 2024

Wondering how to improve customer retention? The article shares 20 actionable customer retention strategies for your SaaS! TL;DR Customer retention is your ability to keep users using the product. Without retention, a SaaS business doesn’t have a predictable revenue stream necessary for growth.

Data Visualization 105

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The Product HQ

JUNE 10, 2024

SaaS product managers are crucial for an organization’s software-as-a-service business model to succeed. SaaS product managers must create a profitable and cost-effective plan for the SaaS company. Top 10 SaaS Product Manager Skills Let’s get started.

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Userpilot

JUNE 12, 2024

Below, you’ll uncover best practices to help you become a geek: Deeply understand the market and customers : Conduct thorough market research , analyze competitor offerings, and engage with customers directly to gain insights into their needs, pain points, and desired solutions. charts, surveys, event-tracking, etc.)

Analytic Tools 52

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The Product HQ

JUNE 1, 2024

In the case of someone like a Software product manager, this may prove challenging. They work with typical product management software and also manage the product roadmap as well as the product team. In this article, we’ll take a closer look into the roles, duties, and abilities of a software product manager.

Reporting Tools 98

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Userpilot

AUGUST 29, 2022

How effective is your customer training strategy? Properly educated customers will engage more with your product and are most likely to become loyal. If you’re not seeing much of that, then chances are you need to educate customers more. Segment your users and provide personalized training instead.

Analytic Tools 98

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Userpilot

FEBRUARY 21, 2023

If you've searched for this comparison, you're probably looking for a tool that will help you gain actionable insights to drive your product growth. Whether looking for an alternative to your existing tool or setting up product analytics at your organization, we're here to help. Heap vs Pendo?

Data Visualization 98

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The Product HQ

APRIL 20, 2024

Looking to become a SaaS product manager? The need for SaaS product managers is skyrocketing with each passing year. More and more businesses develop Software as a Service (SaaS) products to remain relevant in their respective markets and grow their income streams. How to Become SaaS Product Manager?

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Userpilot

JUNE 12, 2024

Understanding the salary landscape for customer onboarding specialists is crucial whether you’re entering the field or looking to advance your career. TL;DR A customer onboarding specialist helps onboard customers by conducting product tours , answering their questions, and helping them achieve their goals with the product.

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Feedback Software Customer Feedback 52

Userpilot

JULY 30, 2021

If your company has 250 employees or more, it’s essential that you use enterprise onboarding software to process your new customers. Sure, you could probably afford the financial cost of building your own bespoke onboarding software, but how many customers are you going to lose in the time it takes you to figure all that out?

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Userpilot

MARCH 16, 2023

If you’re a product manager who doesn’t have a firm grasp over your customer onboarding cost, stop right there – you’re putting your business in danger. TL;DR Customer onboarding describes the process of showing your users how to get value from your product or service. What is customer onboarding?

Analytic Tools 98

Analytic Tools Feedback Software Customer Experience User Testing 98

The Product Coalition

NOVEMBER 17, 2023

Explore the future of decentralized innovation with our guide on building Web3 apps. Master the process, tech stacks, and tools for a transformative development experience. In the dynamic landscape of digital innovation, the advent of Web3 technology has ushered in a new era of decentralized applications. Step by Step Process!

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Userpilot

DECEMBER 10, 2022

User friction is anything that prevents users from getting things done and accomplishing their goals. Too much friction kills your relationships with customers and eventually results in churn. In this article, we’ll cover: What is user friction and how it can kill your relationship with customers?

Customer Experience 98

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Userpilot

JUNE 12, 2024

Here are five best practices that will get you there: Merge product marketing strategies with customer insights : Use tools to collect user feedback and incorporate it into marketing plans. Understand customers greatly : You can use various CRM tools to understand your customers better.

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The Product HQ

MAY 10, 2024

People from several different backgrounds decide to become platform product managers and follow a rich and rewarding career that is varied, fulfilling, and well-paid. To thrive in the role, budding platform PMs need to learn technical and softer skill sets, such as effective customer research and road-mapping a product’s route to market.

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The Product HQ

JUNE 1, 2024

Technical Skills An eCommerce site or app is a system that connects several different components. such as the ordering system, shopping cart, payment system, and other customer engagement services. Enroll in our top-rated product management certification courses to do just that: 2.

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Userpilot

NOVEMBER 29, 2022

Not only can it make or mar the first impression users have about your product, but it’s also the first channel for obtaining real-time product feedback for your product teams. Onboarding tours are the in-product guides that help users get started and discover the value of your product. What is an onboarding tour?

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Userpilot

JUNE 12, 2024

They can be likened to visionary architects who blueprint every aspect of a SaaS product launch. These could include user activation, retention , revenue, or other metrics aligned with your company’s goals. Gather insights to validate product-market fit, identify unique selling points, and refine your go-to-market strategy.

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Userpilot

JUNE 12, 2024

TL;DR A product manager (PM) is a professional who identifies customer needs and defines what a successful product looks like to the broader business objectives. Thus, they need the right product management tools and specialized software for certain stages. It allows users to add as many boards as they want.

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Userpilot

NOVEMBER 20, 2022

In today’s world, real-time customer engagement is one of the most important ways to ensure continued business growth and customer success. Real-time customer engagement refers to the ability to provide contextually relevant interactions at the speed the customer wants you to.

Customer Experience 98

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Userpilot

JUNE 12, 2024

User-centric mindset : A product analyst puts themselves in the shoes of the user in every stage of the product lifecycle. Ability to incorporate customer feedback : Incorporating customer feedback makes you develop and make appropriate iterations to your product for better customer retention.

Data Visualization 52

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Userpilot

JANUARY 26, 2023

Wondering how to run a successful SaaS onboarding process to make sure you are setting users up for success from the start? During onboarding, you have the opportunity to make a lasting impression on your customers. In this article, we cover: What SaaS customer onboarding is and why it’s important.

Analytic Tools 98

Analytic Tools Feedback Software Customer Experience Data Visualization 98

Usersnap

NOVEMBER 17, 2022

You want to be competitive within your SaaS industry, no doubt. In order to accomplish this though, you have to level up your customer data platform like Hubspot. Using HubSpot integrations enriches the data and information you have about your customers, and can help you grow your SaaS business massively.

Feedback Software 52

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Userpilot

JUNE 12, 2024

This means growth managers must be incredibly adept at data handling, performance tracking , and analytics. Keep customers at the heart of all strategies : Growth is only possible if you produce something customers like that caters to their needs and pain points. Looking into tools for growth product managers?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

AUGUST 23, 2023

This change has been primarily driven by increased access to analytics tools like Userpilot that help businesses achieve product growth. TL;DR A product analyst is a professional who uses data analysis and insights to evaluate and improve the performance of a product or service. Let’s dive in! What is a product analyst?

Data Visualization 98

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Userpilot

FEBRUARY 3, 2023

The customer onboarding lifecycle is the ongoing process of educating users on your product and helping them achieve success with it. In SaaS, onboarding is the key to not only converting free users into paid customers but also driving long-term loyalty. Point users to key actions with onboarding checklists.

Onboarding KPIs 98

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Userpilot

SEPTEMBER 30, 2022

In this new era, digital transformation and the digitization of customer experience are a must for most businesses. In this article, we’ll cover: What digital customer experience (digital CX) is and how it compares to regular CX? The benefits of digitizing your customer experience, including its effect on revenue.

Customer Experience 98

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Userpilot

DECEMBER 3, 2022

In this article, we cover the following: What UX design is and why UX is important in SaaS. TLDR; UX design includes all of the elements a user encounters when interacting with your brand online. To identify opportunities to improve your UX design, you should start with user research. Why is user experience important?

Feedback Software 98

Feedback Software Research Software Analytic Tools User Testing 98

The Product HQ

JUNE 1, 2024

You need to know what the product does, the role it plays, and how it improves its target customers’ lives. It also requires you to have a sound foundation in the technologies that developers use to build AI products. This includes any relevant programming languages that they use in app development.

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Userpilot

JUNE 12, 2024

To become a marketing analyst who excels at their tasks and stands out in the marketing team, here are the best practices to follow: Keen eye for details : Having a keen eye for details is essential to being a great marketing analyst as it enables you to draw relevant insights from data. Looking into tools for marketing analysts?

Data Visualization 52

Data Visualization Analytic Tools Research Software User Testing 52

The Product HQ

MAY 10, 2024

API product manager (API PM) is a common role in organizations that integrate software applications. With the advancement of different software applications and systems, businesses utilize APIs to merge them and expand the impact of digital transformation on their existing digital products.

Analytic Tools 52

Analytic Tools Feedback Software Customer Experience Data Visualization 52

Userpilot

OCTOBER 16, 2022

For customer-centric SaaS companies, customer intimacy is indispensable to driving product growth. In this article, we’ll discuss what exactly customer intimacy means and how you can nurture long-lasting relationships that result in retention. Customer focus is about researching and satisfying customer needs.

User Testing 98

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The Product HQ

JUNE 1, 2024

So, what are the essential product owner skills in 2024 that enhance a PO’s effectiveness and ability to see customer needs and maximize product value? The skills a product owner needs to succeed change over time with changes in technology so it is essential to keep updating the skill set according to the latest market trends and happenings.

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