Userpilot

APRIL 8, 2021

Here’s a sobering truth: if you run a SaaS company and don’t use customer analytics software , you probably won’t be in business very long. Gone are the days when business leaders can afford to make decisions solely on the basis of intuition. We live in an era of big data. Best Customer Analytics Software 1.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

JUNE 26, 2023

How to create customer feedback systems to gain insights into user needs ? TL;DR Customer feedback systems are frameworks for collecting, organizing, and analyzing customer feedback for actionable insights. It also allows them to make informed product development decisions, and improve customer satisfaction and loyalty.

Feedback Software 98

Feedback Software Analytic Tools Research Software Customer Feedback 98

Userpilot

JUNE 16, 2022

Are you making the most out of your customer experience analytics? The data you receive from CX analytics enables you to reduce customer churn, increase customer satisfaction and retention , and help you identify the areas for product improvements. What is customer experience analytics? What’s the value of it?

Data Visualization 98

Data Visualization Analytic Tools Customer Experience Feedback Software 98

The Product Coalition

MAY 20, 2020

What is Data Visualization? More than just making numbers look pretty, data visualization is the graphical representation of information. Graphs, charts, maps, and tables are powerful communication tools, helping to make data more accessible. Why is Data Visualization important for Product Managers?

Data Visualization 84

Data Visualization Analytic Tools Reporting Tools Embedded Analytics 84

Userpilot

DECEMBER 21, 2022

Wondering which product analytics metrics you should track and improve to increase your product growth ? You must select the right product analytics metrics to serve as KPIs (Key Performance Indicators) for your product development process. What is Product Analytics? But how to do it right?

Analytic Tools 98

Analytic Tools Onboarding KPIs Data Visualization Embedded Analytics 98

Userpilot

APRIL 7, 2022

What does the term UX analytics stand for? How do you perform UX analysis for SaaS and make data-driven decisions? This article will guide you through every important aspect of collecting and utilizing user behavior data to drive product growth. What is UX analytics? Get a demo and see how! ” moment.

Data Visualization 52

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Userpilot

APRIL 6, 2023

In-app feedback is one of the most insightful and relevant types of data you can collect as a product marketer, while also being the cheapest. So in this post, we’re giving away all our tactics for collecting in-app feedback and sharing the tools you can use to make the most out of it without coding.

Feedback Software 52

Feedback Software Analytic Tools Research Software Data Visualization 52

Userpilot

APRIL 7, 2024

What does it mean in the SaaS context? We also look at different types of Aha moments and their examples in SaaS products. More importantly, we show you how to find the Aha moment for your product and design onboarding experiences that lead to it seamlessly. That’s what this article explains.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Izenda

DECEMBER 1, 2020

For many product managers and their teams, technical debt can be a black hole. Throughout product development, it may feel like you take two steps forward and three steps back. Technical debt is a common problem among product teams with no clear-cut solution. How teams can manage tech debt.

Embedded Analytics 45

Embedded Analytics Data Visualization Reporting Tools Analytic Tools 45

Business of Software Conference

SEPTEMBER 22, 2021

Not only do they help and support the conference and the community, they also help fund our scholarship program to enable awesome people who wouldn’t otherwise be able to attend, come, take part and get a leg up into the world of software and SaaS. A Little about Logi Analytics. Learn more about Logi Analytics here.

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Userpilot

OCTOBER 26, 2023

How can you implement them in the SaaS context? Market Development involves selling existing products to new markets. Product-led growth uses the product as the primary driver of customer acquisition and retention, with minimal reliance on traditional sales and marketing. What are the different types of business growth?

Feedback Software 105

Feedback Software Analytic Tools Research Software Data Visualization 105

Userpilot

MARCH 25, 2022

Looking for inspiration to design a great in-app survey? We’ve compiled the best in-app survey design practices from Asana, LinkedIn, Slack, and more, which gently prompt users to provide feedback. Read the article and learn how to build simple but awesome in-app surveys to collect relevant user feedback with no friction.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Product Research 98

Mixpanel

FEBRUARY 13, 2023

Our next step in this effort: We’re bringing Mixpanel to all the other tools that product teams use to work together. Now you can embed Mixpanel Boards and reports in Figma, Coda, Jira, and any third-party tool that supports embedding. For a list of popular apps that are supported, check out our help doc.

Data Visualization 78

Data Visualization Reporting Tools Embedded Analytics Analytic Tools 78

Userpilot

OCTOBER 29, 2023

We also look at: how to calculate willingness to pay factors that influence it how product managers can boost it Let’s get right to it! TL;DR Willingness to pay (WTP) is the maximum amount that customers are ready to pay for a product, while willingness to accept (WTA) is the minimum amount that would satisfy a seller.

Research Software 105

Research Software Feedback Software Analytic Tools User Testing 105

Userpilot

MAY 26, 2022

Why is it important for SaaS companies? How can you use a user onboarding platform to build a great product education in-app experience for your users? Let's dive into what product education is, its importance, how you can build it, and what tools you can use to educate your customers.

Feedback Software 98

Feedback Software Analytic Tools Research Software Education 98

Mind the Product

FEBRUARY 14, 2018

Google Analytics as Your Default Platform? Sure, if it’s 2010… A product manager’s role as an analyst is sometimes forgotten or not recognized. As a product manager, the impact of your business decisions will be measured by your product’s front-end data. Features to Consider.

Data Visualization 85

Data Visualization Analytic Tools Embedded Analytics Reporting Tools 85

Userpilot

DECEMBER 3, 2022

What role does customer lifecycle management play in SaaS? Read on to uncover product growth insights ! The customer lifecycle in SaaS consists of 5 stages: reach, acquisition, conversion , retention, and loyalty. Afterward, product managers use that knowledge to optimize the customer experience.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Customer Feedback 98

Userpilot

APRIL 23, 2021

But it’s an absolutely critical step for any SaaS strategy. Then, I’ll go a bit deeper and look into 10 user persona examples for 3 SaaS tools, to showcase how products with several different use cases can have dramatically different personas. SaaS User Persona Example -Userpilot: Product Manager 2.

Analytic Tools 98

Analytic Tools Feedback Software Research Software User Testing 98

Userpilot

JUNE 8, 2021

Finding the right collection of product management software isn’t easy, especially with hundreds of products available in the market. Today we’re going to help you narrow down your options by compiling a list of the 15 best product management software you can include in your product stack!

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Userpilot

JANUARY 9, 2023

What tools can help you personalize the customer experience? Personalization is a three-step process that begins with data collection from multiple sources, continues with user segmentation , and ends with actions taken to engage each segment. Help customers gain full value from your product. Collect data from multiple sources.

Feedback Software 98

Feedback Software Analytic Tools Research Software Customer Experience 98

Userpilot

NOVEMBER 30, 2023

It also outlines a 9-step guide on how to conduct UX research for product managers and UX designers. TL;DR The UX research process is a sequence of steps to collect and analyze data on user interactions with the product to better understand their needs and preferences. The next step involves data analysis.

Product Research 104

Product Research User Testing Research Software Data Visualization 104

Usersnap

NOVEMBER 17, 2022

You want to be competitive within your SaaS industry, no doubt. In order to accomplish this though, you have to level up your customer data platform like Hubspot. Using HubSpot integrations enriches the data and information you have about your customers, and can help you grow your SaaS business massively.

Feedback Software 52

Feedback Software Analytic Tools Data Visualization Embedded Analytics 52

Userpilot

JULY 27, 2022

In this article, I’ll show you which feedback approach is better for your SaaS and the right tools for collecting it. Customer feedback is the data you collect on customers’ evaluation of your product/services. Feedback is essential for SaaS companies because it helps product teams improve the user experience.

Feedback Software 98

Feedback Software User Testing Customer Feedback Analytic Tools 98

Userpilot

JANUARY 29, 2023

Good product experience is a key part of the product-led growth approach. To design a successful product experience, you’d need to collect and analyze product data, map customer touchpoints, and collect and review user feedback. Slack uses in-app microsurveys to regularly collect customer feedback.

Feedback Software 98

Feedback Software Analytic Tools Customer Experience Data Visualization 98

Userpilot

JUNE 10, 2022

As a product manager, you’re probably struggling with collecting and managing feature requests for your product. In this article, we’ll cover several methods for collecting and managing feature requests to meet customer expectations. In-app real-time feedback from users. Bug fixes requests.

Feedback Software 52

Feedback Software Analytic Tools Product Research Data Visualization 52

Userpilot

MAY 3, 2023

A multi-faceted tool, Intercom hopes its latest addition will help product managers better collect customer feedback and capture customer insights that drive results. TL;DR Intercom is a robust tool for solving a variety of customer-related problems, from customer support to onboarding and engagement. How they work.

Data Visualization 97

Data Visualization Product Research Software Review Feedback Software 97

Userpilot

APRIL 25, 2022

Are you using a friction log to track and prioritize what to improve in your product? In this guide, our aim is to help savvy product managers understand what friction logs are, where you might use them, and how to create them. Product friction describes anything that causes your users difficulty. Let’s dive in!

Feedback Software 98

Feedback Software Analytic Tools Data Visualization User Testing 98

Userpilot

APRIL 28, 2022

What is the opportunity solution tree? How can it help product managers in the product development process? This article covers Teresa’s Torres famous opportunity solution tree method for continuous discovery and steps to build one. Let’s dive in!

Research Software 98

Research Software Feedback Software Analytic Tools Product Research 98

Userpilot

NOVEMBER 29, 2022

Curious how customer churn data can improve customer retention? Customer attrition is one of the most vital metrics for SaaS companies to keep an eye on. Keep reading to get actionable insights and fuel your product growth ! Keep reading to get actionable insights and fuel your product growth ! Voluntary churn.

Data Visualization 105

Data Visualization Customer Feedback User Testing Customer Experience 105

Userpilot

FEBRUARY 15, 2023

Are you in the process of implementing in-app onboarding and looking for successful product tour examples for inspiration? We’ll cover what a product tour is, and how they fit into the onboarding process, then get straight into some examples, and finally explore the best product tour software tool for the job.

Feedback Software 98

Feedback Software Analytic Tools Onboarding KPIs User Testing 98

Userpilot

FEBRUARY 25, 2024

The Kano model helps you understand user preferences by using quick and powerful data analysis to design your product roadmap. The model is quick to implement, making it one of the best product development frameworks for SaaS. Steps to follow when using the Kano model: Identify potential product features.

Customer Satisfaction 105

Customer Satisfaction User Testing Customer Experience Customer Feedback 105

The Product Bistro

NOVEMBER 13, 2021

On my other properties, I have been moving to using a simpler, yet powerful, platform called Ghost that is more focused on writing, and publishing content. Getting the data out of Wordpress was simple, but getting it into Ghost was a bit less simple. Additionally, how the two systems store the posts was different.

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Userpilot

JUNE 2, 2022

What are some great customer feedback examples that SaaS companies use successfully? Continuous customer feedback collection is vital to business success. That’s because customers understand your product more than anyone else and their demand drives revenue. In-app surveys. Let’s jump right in.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

DECEMBER 6, 2022

It could be product trial onboarding that helps you figure out how to solve it. In this blog, we’ll explore what a product trial is, describe the onboarding process, and give you the tools you need to apply it in your own SaaS. Launch interactive product tours to demonstrate value in action.

Feedback Software 98

Feedback Software Analytic Tools Customer Feedback Customer Experience 98

Izenda

APRIL 27, 2020

Managers with separate agendas. For product managers, determining what’s a priority in your product roadmap can seem more daunting than the actual work. Commonly used in agile software development, the MoSCoW method helps key stakeholders understand the importance of each product feature.

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The Product Coalition

JUNE 22, 2020

you don’t have your customer data structured in a way to easily filter by cohorts or a list of customers that have already indicated an interest in being interviewed? A lean product discovery framework can help make it all of this so much easier. which is easy to manage via Hotjar settings.

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Customer Experience Product Research Data Visualization Embedded Analytics 78

Amplitude

MARCH 12, 2019

We believe that a healthy data culture is not merely defined by data access. In a healthy data culture, people can use data and have conversations about it all the time—and that means having a good way to share and collaborate on insights. Why your data needs context within a story. That’s why we built Notebooks.

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Data Visualization Embedded Analytics User Testing Customer Feedback 94