Userpilot

MARCH 26, 2024

As you’re researching digital analytics tools, you’ve probably noticed how hard it is to find reliable information on the available solutions. TL;DR Digital analytics refers to collecting, analyzing, and interpreting customer data from digital sources like websites and applications. What is digital analytics?

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 26, 2024

As you’re researching digital analytics tools, you’ve probably noticed how hard it is to find reliable information on the available solutions. TL;DR Digital analytics refers to collecting, analyzing, and interpreting customer data from digital sources like websites and applications. What is digital analytics?

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 26, 2024

As you’re researching digital analytics tools, you’ve probably noticed how hard it is to find reliable information on the available solutions. TL;DR Digital analytics refers to collecting, analyzing, and interpreting customer data from digital sources like websites and applications. What is digital analytics?

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 26, 2024

As you’re researching digital analytics tools, you’ve probably noticed how hard it is to find reliable information on the available solutions. TL;DR Digital analytics refers to collecting, analyzing, and interpreting customer data from digital sources like websites and applications. What is digital analytics?

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

APRIL 26, 2024

Do that by choosing the right customer tracking software for your business. However, it’s not easy to pick a tool among a myriad of tools available on the market. To help you out, we’ve come up with a list of the 13 best customer-tracking software solutions in the industry. Get a demo.

Data Visualization 87

Data Visualization Analytic Tools Reporting Tools Software Review 87

Userpilot

APRIL 10, 2024

Building a knowledge management system can stem the tide, keeping your customers happy and ensuring your support agents can focus on more important tasks. In this article, we will explore all you need to know about knowledge bases and how you can create a knowledge management system that works. Play video tutorials directly in-app.

Feedback Software 81

Feedback Software Analytic Tools Research Software Data Visualization 81

Userpilot

OCTOBER 26, 2023

What is software ROI and how to measure it? TL;DR Software ROI, or Return on Investment , represents the financial and business benefits of implementing a software application while factoring in the cost of the investment. Calculating software ROI is crucial for informed decision-making for technology investments.

Analytic Tools 100

Analytic Tools Feedback Software Research Software Onboarding KPIs 100

Userpilot

APRIL 14, 2023

Which of the currently available digital adoption platforms is the best choice for product, marketing, and customer success teams in 2023? If you’re looking for a new adoption tool or thinking of switching, there are plenty of great choices out there. A good adoption solution requires an engagement layer for in-app guidance.

Analytic Tools 93

Analytic Tools Feedback Software Reporting Tools Data Visualization 93

Userpilot

APRIL 21, 2024

Investing in the right NPS feedback software is crucial especially when net Promoter Score (NPS) is a top method for gathering user feedback and measuring customer loyalty. Let’s look at what some of these NPS survey tools are and their pros and cons so you can find the best fit for your company.

Feedback Software 52

Feedback Software Analytic Tools Research Software Data Visualization 52

Userpilot

FEBRUARY 29, 2024

User behavior analytics helps you understand how users engage with your SaaS. In this article, we answer the question: how does user behavior analytics work? Tools for insightful user behavior analytics. Tools for insightful user behavior analytics. Choose the right type of analytics report.

Data Visualization 86

Data Visualization Analytic Tools Feedback Software User Testing 86

Userpilot

JANUARY 16, 2023

Are you searching the market to find the best churn management software for your SaaS company? Read on to learn how each tool can help you retain customers , the pros and cons for each, as well as pricing information. Features to look for in customer retention software: Analytics and tracking. Segmentation.

Analytic Tools 104

Analytic Tools Feedback Software Data Visualization Software Review 104

Userpilot

FEBRUARY 26, 2024

And how to do it with available product analytics solutions? Examples include ad clicks, demo bookings, free trial sign-ups , MQL to SQL conversion rates , or activation rates. Want to learn more about funnel analytics in Userpilot? Book the demo! What is marketing funnel analysis? Why should you conduct it?

Analytic Tools 90

Analytic Tools Data Visualization Feedback Software Research Software 90

Userpilot

MARCH 26, 2024

Best analytics tools for creating data analysis reports. You can create them manually from templates or use ready-made reports and dashboards from analytics tools. Path analysis is a tool for mapping user actions at a specific funnel stage, for example, to identify the happy path to conversion. Sounds interesting?

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Feedback Software 52

Userpilot

MAY 1, 2024

Are you overwhelmed by too many customer metrics and don’t know which ones to track for your SaaS? You’ll also see how to use product analytics tools to track your customer metrics in one place and save time. Choose the right analytics tool for the job. Set up your analytics dashboard. No need to panic.

Data Visualization 79

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 79

Userpilot

DECEMBER 15, 2023

In this 101 guide, we give you an overview of: What remote usability testing is Its benefits and challenges Main types How to conduct a remote usability test, and Best tools for the job Let’s dive in, shall we? Instead, the sessions take place online with the aid of specialist tools. Book the demo to find out more!

Research Software 95

Research Software Feedback Software Analytic Tools User Testing 95

Userpilot

JANUARY 29, 2024

A good SaaS UX design is critical to a successful SaaS product in today’s constantly evolving and competitive market. In this article, we will examine what an effective SaaS UX design is, why it’s important, and the best practices to produce a well-crafted design that works. What is SaaS UX design?

Feedback Software 100

Feedback Software Analytic Tools Research Software Data Visualization 100

Userpilot

JANUARY 9, 2024

In the world of SaaS, having a seamless user experience can make or break your company's success. Study behavior trends to highlight any UX designs users avoid. There are several UX audit tools to consider when looking for options. There are several UX audit tools to consider when looking for options.

Analytic Tools 91

Analytic Tools Data Visualization Feedback Software Research Software 91

Userpilot

APRIL 8, 2021

Here’s a sobering truth: if you run a SaaS company and don’t use customer analytics software , you probably won’t be in business very long. If you’re looking for quality customer analytics software for your business, you’re in the right place. What is Customer Analytics Software? Userpilot 2.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MAY 16, 2023

How can customer experience analytics help you achieve product growth ? According to a research study by Zendesk, 52% of customers will defect to competitors after having a single bad experience. In this article, we’ll guide you on how you can leverage customer experience analytics to grow your SaaS business.

Analytic Tools 74

Analytic Tools Data Visualization Feedback Software Customer Experience 74

Userpilot

JANUARY 9, 2024

This guide will walk you through what research operations are, what role research operations managers play, which product analytics to track, and how you can get started with the process! The best tools for research operations are Userpilot for gathering insights, Optimal Workshop for conducting research, and Figma for testing prototypes.

Research Software 76

Research Software Data Visualization Analytic Tools Feedback Software 76

Userpilot

NOVEMBER 24, 2023

CRO tools help you do just this and amplify product-led growth in the process. Here are 12 of the best CRO tools to consider using! TL;DR Conversion rate optimization aims to improve conversions and reduce churn by applying tools that monitor and analyze user behavior. See our pricing or get a free Userpilot demo !

Data Visualization 85

Data Visualization Analytic Tools Feedback Software Reporting Tools 85

Userpilot

APRIL 21, 2023

How do you build an in-app resource center that gives customers a valuable self-service experience ? In this article, we cover: What to include in your resource center 8 SaaS examples to inspire your new resource center How to create a help center in just three steps Let’s get started. What is an in-app resource center?

Feedback Software 87

Feedback Software Analytic Tools Data Visualization Embedded Analytics 87

Userpilot

MAY 8, 2023

While product growth may seem as simple as “attract customers to your Software-as-a-Service solution” there are countless SaaS challenges and customer issues that you’ll need to overcome along the way. As the number of software tools and subscriptions increase, so too do the expectations of SaaS customers.

Analytic Tools 93

Analytic Tools Research Software Data Visualization Onboarding KPIs 93

Alchemer Mobile

DECEMBER 7, 2022

“Should we buy this software or should we build it?” Juggling your company’s immediate needs with long-term goals is always tricky, but when it comes to purchasing a tool to make your team’s lives easier, managers tasked with the decision to build or buy often struggle in what seems to be a comparison of apples to oranges.

Analytic Tools 130

Analytic Tools Research Software Reporting Tools Software Review 130

Alchemer Mobile

DECEMBER 7, 2022

“Should we buy this software or should we build it?” Juggling your company’s immediate needs with long-term goals is always tricky, but when it comes to purchasing a tool to make your team’s lives easier, managers tasked with the decision to build or buy often struggle in what seems to be a comparison of apples to oranges.

Analytic Tools 130

Analytic Tools Research Software Reporting Tools Software Review 130

Userpilot

JUNE 17, 2021

If you’ve ever signed up for a complex SaaS product, there’s a good chance you’ve seen demo content without realizing it. The value of demo content is perhaps most apparent for early-stage SaaS products with few users, or for products where the value is directly correlated with the presence of other users, such as a social network.

Analytic Tools 98

Analytic Tools Demo Customer Communications Data Visualization 98

Userpilot

APRIL 3, 2024

Wondering how to create a resource center for your SaaS product? Essential elements of most resource centers include user documentation , video tutorials , FAQs, a search function, a feedback widget , product updates , and AI tools. Jira’s Resource Center effectively places common solutions at the top, enabling quick user access.

Feedback Software 88

Feedback Software Analytic Tools Research Software Data Visualization 88

Userpilot

OCTOBER 25, 2022

Looking for the best customer engagement tool for your SaaS company? There are plenty of solutions of customer engagement on review sites, but they don’t make the choice any easier. Instead, we decided to focus on customer engagement tools for in-app engagements in SaaS products. . Let’s dive in!

Analytic Tools 84

Analytic Tools Feedback Software Data Visualization Reporting Tools 84

Userpilot

APRIL 8, 2024

Think about the last software application that you used for work. If it’s the latter, then you’ve already experienced what bottom-up SaaS is! Our guide explains what exactly bottom-up SaaS is and covers the main growth strategies and tactics used by bottom-up companies. Book the demo!

Analytic Tools 74

Analytic Tools Feedback Software Data Visualization Strategy 74

Userpilot

APRIL 21, 2024

Communicate product news with in-app messages so customers don’t inquire about them via tickets. Create a knowledge base so customers can self-service solutions instead of contacting support. Similarly, when it comes to customer support tickets, they don’t like having to wait for a solution.

Feedback Software 92

Feedback Software Analytic Tools Data Visualization Customer Feedback 92

Userpilot

APRIL 30, 2024

Growth marketing is essential for SaaS businesses to build lasting customer relationships , adapt quickly to market shifts, and drive consistent revenue. Checklists are a powerful onboarding tool. Use in-app messages to announce new features and drive upsells and cross-sells. Why should SaaS companies invest in growth marketing?

Analytic Tools 96

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 96

Userpilot

JANUARY 8, 2024

In-app strategies for converting free or trial users to paying customers. Book a demo now to begin. This is particularly important in SaaS, where the CAC payback period is anything from a few months to over one year. Begin by promoting your paid ads on social media platforms and search engines. This article shows you how.

Analytic Tools 99

Analytic Tools Research Software Feedback Software Customer Experience 99

Userpilot

MARCH 11, 2024

Looking for an effective retention analytics tool and wondering if Mixpanel is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Mixpanel is the ideal choice for your retention analytics needs. Let’s get started! Try Userpilot!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

APRIL 30, 2024

Marty Cagan is a well-known figure in the product management and technology industry. He is perhaps most recognized for his influential work as a consultant, writer, and speaker on product management, particularly within the realm of software and technology companies. Who is Marty Cagan?

Analytic Tools 92

Analytic Tools Research Software Feedback Software Books 92

Userpilot

MAY 2, 2024

Effective customer retention marketing tactics include: Build customer trust from the beginning with a professional website, case studies, testimonials, and transparent pricing. Identify the happy paths of power users through analytics and replicate them for new customers. Monitor user sentiment through in-app NPS surveys.

Data Visualization 87

Data Visualization User Testing Customer Feedback Analytic Tools 87

Userpilot

JUNE 11, 2021

SaaS businesses thrive on data. This is where analytics software comes in. Analytics tools help SaaS businesses generate actionable insights from the data they collect, which then fuels their decisions. What types of Analytics software does every SaaS business need? Table of Contents.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

APRIL 26, 2024

Customer success is a core growth driver for any SaaS business. The SaaS market is crowded with tons of similar products and the best ones that stand out are those who delight their customers regularly. We have created an ultimate guide that will serve as a blueprint for SaaS owners to maximize SaaS customer success in 2024.

Feedback Software 52

Feedback Software Analytic Tools Research Software User Testing 52