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The ultimate customer support tech stack for 2022

Intercom, Inc.

But in today’s fast-paced world, your customer support can only be as effective as the technology that underpins it. Study after study shows that the vast majority of support teams are unhappy with their current customer support tech stacks. Download The Ultimate Modern Support Tech Stack guide. Is your tech stack ready?

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15 Best User Behavior Analytics Tools in 2024

Userpilot

User behavior analytics tools are an essential part of the modern product manager’s toolkit. These robust tools help you track and analyze crucial user behavior data. This article explores the top behavioral analytics tools to help you choose the right one for your needs.

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Heap vs Pendo: Which is the Superior Product Analytics Tool?

Userpilot

If you've searched for this comparison, you're probably looking for a tool that will help you gain actionable insights to drive your product growth. Whether looking for an alternative to your existing tool or setting up product analytics at your organization, we're here to help. Heap vs Pendo? Book the demo!

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Amplitude Tracking: How Does It Work and Are There Better Alternatives?

Userpilot

You will also learn about two alternative product analytics solutions for event tracking; Userpilot and Google Analytics 4. TL;DR Amplitude is an analytics platform that enables businesses to monitor user interactions throughout the customer journey. Amplitude is a powerful analytics platform.

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Best Online Engagement Tools For Interacting With Your Customers Across Their Journey

Userpilot

Why do you track online engagement for your SaaS app? To do that, you need the best engagement tools. In this article, we discuss what engagement tools are and why you need them for your SaaS. In addition to that, we will analyze some of the best engagement platforms available. What are engagement tools?

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Why it’s never too early to add product analytics to your app

Mixpanel

When you’re in the early stages of launching a new app, you’ve already got an enormous number of challenges with little time and resources to get it all done. implementing product analytics) is something that can wait until your team is bigger, until you have more users, or until you have more money. Here’s why. You’re not too small.

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SaaS vs PaaS vs IaaS: Examples, Differences and How To Choose

eG Innovations

Cloud computing service models come in three broad categories: Software as a Service (SaaS). Platform as a Service (PaaS). In a SaaS solution, the service provider manages everything, and you can change some configurations once you sign-up. Examples for SaaS, PaaS and IaaS. Cloud service model.