Userpilot

OCTOBER 27, 2022

Looking for the best customer feedback tool for your SaaS company? There are plenty of solutions for customer feedback on review sites, but they don’t make the choice any easier. Customer feedback is any information provided by customers about their experience with a product or service. Let’s dive in!

Feedback Software 52

Feedback Software Analytic Tools Data Visualization Research Software 52

Userpilot

MARCH 15, 2024

Is Appcues or UserGuiding the best tool for no-code growth? And is there a better in-app onboarding software that would better fit your needs? You need to consider your priorities and what functionality you’ll need from the tool to get the job done. Get a Userpilot demo and drive your product growth code-free.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Software Review 52

Userpilot

SEPTEMBER 23, 2021

Most SaaS companies know that new user onboarding is important, but hardly any of them really nail it. It’s near-impossible to code your own onboarding without a vast amount of time and money, so you need special onboarding software. ” The “Aha Moment” in SaaS new user onboarding. What is user onboarding?

Analytic Tools 90

Analytic Tools Onboarding KPIs Customer Experience User Testing 90

Mixpanel

SEPTEMBER 30, 2021

As a product leader at Mixpanel, I can go on and on about the value of using product analytics in my work. ( But that doesn’t mean I don’t understand how important user interviews can be for learning how people use my products. Why use both user interviews and product analytics? And I have.)

Data Visualization 111

Data Visualization Analytic Tools User Testing Customer Feedback 111

Mixpanel

AUGUST 3, 2023

How can you align foundational goals between teams? How can you support audience tracking with product analytics? How can you align audience engagement goals between teams? How can you align audience goals between teams? Retain your users How can you develop a customer marketing strategy?

Analytic Tools 52

Analytic Tools Data Visualization Customer Experience User Testing 52

Mixpanel

AUGUST 3, 2023

Build a strong marketing analytics foundation How can you identify the metrics that measure success? How can you align foundational goals between teams? How can you support audience tracking with product analytics? How can you align audience engagement goals between teams? Product-led. Table of Contents 1.

Analytic Tools 52

Analytic Tools Data Visualization Customer Experience User Testing 52

Mixpanel

OCTOBER 17, 2022

We spoke to two leaders at growing digital companies about how integrating data-informed practices into their operations, including mature product analytics with a platform like Mixpanel, can lead to success. Using product analytics to power smart, lean growth at Immobiliare. Putting product analytics into action.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Onboarding KPIs 52

Product Innovation Educators

MAY 31, 2021

How to align your organization and product management team with the voice of your customer. In this discussion we address what it means to properly incorporate UX (user experience) into your product work. Summary of some concepts discussed for product managers. [1:37] 10:15] What tools are helpful in UX?

Research Software 131

Research Software Weak Development Team UX Analytic Tools 131

Userpilot

NOVEMBER 6, 2020

In this post, we’re going to provide you with the best Product Marketing tools for each Product Marketing Job-To-Be-Done – which are critical for allowing your product marketers to do their work independently from your dev team or graphic designers! Post-signup: User Analytics : Hotjar , Heap.

Analytic Tools 75

Analytic Tools Feedback Software Data Visualization Reporting Tools 75

Intercom, Inc.

JANUARY 12, 2022

And so, many business leaders find themselves not quite sure how to start, how to leverage it, or what to do when all the dashboards and tools seem to be pointing at different solutions. Getting into analytics. That’s how I ended up moving from that job into an analytics job at a tech company in San Francisco.

Data Visualization 151

Data Visualization Analytic Tools Research Software Reporting Tools 151

Mixpanel

AUGUST 3, 2023

Build a strong marketing analytics foundation How can you identify the metrics that measure success? How can you align foundational goals between teams? How can you support audience tracking with product analytics? How can you align audience engagement goals between teams? Product-led. Table of Contents 1.

Analytic Tools 40

Analytic Tools Data Visualization Customer Experience User Testing 40

Userpilot

JANUARY 22, 2020

As more and more SaaS companies attempt to increase customer loyalty, more and more ways of measuring it are developed. Thus, NPS can inform your user onboarding and product development, and help you reduce your churn and increase retention. Now, you may be wondering – is 25 a good or bad NPS?

Analytic Tools 120

Analytic Tools Feedback Software Research Software Data Visualization 120

Product Innovation Educators

OCTOBER 16, 2023

How product managers can promote human-centered design I wonder if you can relate to this frustration—the pressure to get products and product updates released quickly sometimes means making compromises on design quality. What do we know about people, systems, and contexts? Speed is more important than quality.

User Testing 104

User Testing Product Research Customer Experience User Friction 104

The Product Coalition

JUNE 8, 2018

Apptimize helps teams develop better digital products with easy to deploy SDKs and a centralized dashboard for all channels. You know that it’s not about just having an app. It’s about understanding key differences and challenges of the platform and how to overcome them. In theory, they sound great.

Analytic Tools 60

Analytic Tools Feedback Software Reporting Tools Product Research 60

Userpilot

DECEMBER 11, 2019

2020 is set to be a big year for SaaS. The good news: You can tap into that growth with your product. Hopefully, the product management tools we’re going to cover will help you out! We’ve split the tools into different categories, so feel free to jump ahead to whichever kind of product you need.

Data Visualization 54

Data Visualization Feedback Software Research Software Analytic Tools 54

Mind the Product

DECEMBER 14, 2016

My product is store stock management. I product-manage multiple apps which allow store workers at retail giant Tesco to manage stock and provide an excellent customer service. Tesco store apps include all the stock control routines: deliveries, reductions, counts, waste, training, product search and so on.

Analytic Tools 70

Analytic Tools Feedback Software Research Software User Testing 70

The Product Guy

MARCH 14, 2017

A product manager just stopped by the desk of the designer on a lazy Thursday afternoon. The manager used wide gestures to show where he wanted to move certain elements. The developers sitting nearby just watched the show for the first time, but after a while they stood up to join the party one by one.

User Testing 121

User Testing Research Software Feedback Software Data Visualization 121

Product Innovation Educators

MAY 31, 2021

How to align your organization and product management team with the voice of your customer. In this discussion we address what it means to properly incorporate UX (user experience) into your product work. Summary of some concepts discussed for product managers. [1:37] 10:15] What tools are helpful in UX?

Research Software 62

Research Software Weak Development Team UX Analytic Tools 62

Intercom, Inc.

DECEMBER 19, 2018

Intercom, the product, continued to develop at a fast pace with hundreds of new features big and small – from an entirely reimagined Messenger to a thriving Intercom App Store to next generation chatbots, Custom Bots and Answer Bot. Lessons learned from scaling a team. Des Traynor, Co-founder and Chief Strategy Officer.

Analytic Tools 150

Analytic Tools Research Software User Testing Customer Experience 150

Mind the Product

FEBRUARY 21, 2017

Osama Hanif (Digital Solutions Manager at Telenor) launched the first digital agency in Lahore and went on to join Telenor Digital. Last summer he and a brand new team were challenged by Telenor to tackle smartphone users, especially in Asia, who don’t use data because of a fear of large unexpected bills. Test retention.

User Testing 96

User Testing Research Software Analytic Tools Data Visualization 96

Userpilot

JANUARY 18, 2021

If you’re a SaaS company that wants to grow faster, you should definitely be thinking about Product Activation Rate Optimization: raising the percentage of users who stick around long enough to experience the value of your product. What is Product Activation? How do I calculate Product Activation Rate?

Analytic Tools 84

Analytic Tools Feedback Software Data Visualization Customer Experience 84

Gainsight

JULY 16, 2019

The daily life of a product manager is busy—you don’t have time to waste on software that doesn’t fit your needs. Especially when you consider how much time and resources get put into evaluating, implementing, onboarding, and navigating change management. Gainsight PX is a complete Product Experience Platform.

Analytic Tools 45

Analytic Tools Data Visualization Feedback Software Research Software 45

Amplitude

NOVEMBER 26, 2019

People in non-technical roles rely on data every day to make decisions, develop ideas or measure success. When tools and systems are not created with them in mind, they lose trust and understanding. With a bit of human-centric thinking, teams can build shared understanding of why, what and how to measure their work.

Data Visualization 137

Data Visualization UX Analytic Tools Reporting Tools 137

The Product Coalition

NOVEMBER 2, 2018

By Margaret Kelsey, content marketer at Appcues Did you know that you only have 3 days to get people hooked on your mobile app and prevent them from abandoning it altogether? This is why onboarding users effectively is such a critical element in your product’s success, and why Appcues is dedicated to making that process a lot simpler.

Embedded Analytics 60

Embedded Analytics Framework Analytic Tools Feedback Software 60

The Product Coalition

FEBRUARY 8, 2018

The 10 Thorniest Problems In Product (And The Solutions That Successful Companies Are Using To Tackle Them) As research for my upcoming fourth book, I’ve been interviewing dozens of product leaders and creators. How do product teams that are spread across geographies, time-zones and functional areas of work find alignment?

Research Software 60

Research Software Feedback Software Analytic Tools User Testing 60

Izenda

DECEMBER 1, 2020

For many product managers and their teams, technical debt can be a black hole. Throughout product development, it may feel like you take two steps forward and three steps back. Technical debt is a common problem among product teams with no clear-cut solution. What is technical debt?

Embedded Analytics 45

Embedded Analytics Data Visualization Reporting Tools Analytic Tools 45

Business of Software Conference

NOVEMBER 28, 2019

There are three main aspects to sales: Planning, Selling, and Tools. This talk from Stephen Allott takes you throught the journey of planning for success and which rules and tools can help and hinder your organization. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates?

Analytic Tools 40

Analytic Tools Research Software Data Visualization Software Review 40

The Product Coalition

APRIL 19, 2021

So far, this Product Owner interview guide has been downloaded more than 8,000 times. ?? Join more than 145 peers from May 27–29, 2021 , for the Virtual Agile Camp Berlin 2021, a live virtual Barcamp using open space technology principles and practices. The Product Owner is also the most vulnerable Scrum role.

Product Research 112

Product Research Customer Experience User Testing Agile 112

UX Studio: Product Management

SEPTEMBER 16, 2021

Imagine you would like to design a new mobile app interface in Berlin. Perhaps, you’ll start looking for Berlin design freelancers or product design studios in Berlin. . As a design studio that often works with international companies, we’ve developed a remote collaboration process that lets us work effectively with our clients.

Research Software 59

Research Software User Testing Analytic Tools Feedback Software 59

Intercom, Inc.

APRIL 5, 2018

For Duolingo, the world’s most downloaded education app, growth is fundamentally about retention. Our chat covers how gaming principles influenced her growth experiments, her team’s most successful retention tactics, and much more. What follows is a lightly edited transcript of the interview.

Customer Experience 223

Customer Experience User Testing Customer Feedback Analytic Tools 223

UserVoice

JULY 31, 2017

The TL; Why Gather Product Feedback During New Customer Onboarding? As a product manager, there’s nothing that quite compares to watching and listening to a “virgin” user try and figure things out. are asking about to see if your solution is meeting their specific needs. Think about it for a minute.

Customer Feedback 177

Customer Feedback Data Visualization User Testing Customer Experience 177

Userpilot

MARCH 11, 2024

Looking for an effective SaaS analytics tool and wondering if Mixpanel is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Mixpanel is the ideal choice for your SaaS analytics needs. Let’s get started! Try Userpilot!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userzoom

DECEMBER 17, 2019

Armed with the proper tools, guidance and methods of communication, you should be able to convince anyone within your organisation about the value of user research and the positive impact it will have on the bottom line – without resorting to cattle-prods, lies or locking yourself in the stationery cupboard and having a very loud cry.

User Testing 122

User Testing Research Software Product Research Customer Feedback 122

Userpilot

JANUARY 31, 2023

If there’s one critical skill for product managers to nail, it’s customer activation. In this comprehensive guide, we’ll break down underlying customer activation strategies and actionable strategies, specific onboarding tools , and techniques, and tangible examples to learn from. What are you waiting for?

Analytic Tools 96

Analytic Tools Feedback Software Research Software Data Visualization 96

UX Studio: Product Management

MARCH 12, 2019

Interestingly, business leaders in companies with the best financial returns answered in a way that showed an implicit understanding of the four themes that the researchers uncovered when asked to name their single greatest design weakness. Analytical leadership. Analytical leadership. Cross-platform experience.

Data Visualization 90

Data Visualization Reporting Tools User Testing Research Software 90

Userpilot

MARCH 11, 2024

Looking for an effective churn analytics tool and wondering if Mixpanel is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Mixpanel is the ideal choice for your churn analytics needs. Looking for a Better Alternative for Churn Analytics?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

MARCH 11, 2024

Looking for an effective retention analytics tool and wondering if Mixpanel is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Mixpanel is the ideal choice for your retention analytics needs. Let’s get started! Try Userpilot!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52