Alchemer Mobile

JUNE 4, 2019

If you’ve landed on this article, you most likely already understand the immense value of capturing in-app customer feedback. We’ve compiled a list of the best tools for mobile in-app feedback —from the technical, back-end side to A/B testing to analyzing VOC (voice of customer). Apptimize specializes in A/B testing.

Feedback Software 240

Feedback Software Analytic Tools Data Visualization User Testing 240

Usersnap

MARCH 16, 2020

Beta testing and User acceptance testing (UAT) are two of the most common types of tests to validate your development before launching your SaaS product or website. “Do In this article, you’ll read about the different use cases of the two and get guidance on setting up these testing processes and their environments.

User Testing 59

User Testing Product Research Feedback Software Testing 59

Userpilot

DECEMBER 22, 2023

When writing microcopy for your UI, use a consistent tone of voice and style to create a sense of reliability and professionalism and to reinforce your branding. Before releasing the microcopy to the world, test it, just like other aspects of the product. For example, run A/B and usability tests. A/B test in Userpilot.

Analytic Tools 103

Analytic Tools Feedback Software UX Data Visualization 103

Userpilot

MARCH 16, 2023

This article serves as a UserGuiding pricing guide and discusses better alternatives that might be worth investing in. However, the Basic package has strict limitations like only 1 user seat and no custom branding. You can fully customize all creations to reflect your company’s branding. UserGuiding’s dashboard.

Analytic Tools 96

Analytic Tools Feedback Software Data Visualization Reporting Tools 96

Userpilot

NOVEMBER 30, 2023

These are only some of the questions that the article tackles. The UX research process consists of 4 main stages, Discovery , Exploring, Testing, and Listening, which follow the development process and during which it becomes increasingly more specific. The 4 main stages of UX research are Discovery, Exploring, Testing, and Listening.

Product Research 93

Product Research User Testing Research Software Data Visualization 93

Userpilot

JANUARY 10, 2024

Whether you’re building a product from scratch, updating something on your platform, or just want to listen to users and create better experiences , this article provides the guide you need. By identifying pain points through methods like usability testing and feedback collection, you can pinpoint areas for improvement.

User Testing 102

User Testing Research Software Analytic Tools Feedback Software 102

Userpilot

OCTOBER 21, 2022

Looking for customer relationship management examples to inspire your brand? This article shows you eight examples and lessons to learn from each. Toward the end of the article, we highlighted the types of CRM systems and different CRM tools that might be helpful to you. Engagement analytics on Userpilot’s dashboard.

Analytic Tools 96

Analytic Tools Feedback Software Data Visualization Reporting Tools 96

Userpilot

DECEMBER 19, 2022

This article will teach you the difference between B2C and B2B marketing, go over a few B2B examples, and walk through 15 proven strategies that can take your product marketing to the next level! Find your brand positioning. Brand identity is the first detail that you need to nail down.

B2B 104

B2B User Testing Research Software Analytic Tools 104

Userpilot

DECEMBER 31, 2022

In this article, we cover: What digital experience analytics is and why tracking these data points is important? Userpilot is a product adoption tool with valuable features like segmentation, A/B testing, and real-time data tracking that help you meet customer needs. Userpilot allows you to test all new hypotheses with A/B testing.

Data Visualization 97

Data Visualization Analytic Tools Feedback Software Reporting Tools 97

Userpilot

APRIL 22, 2024

In SaaS, it’s advised to follow customer success best practices to ensure that users achieve their desired outcomes with your product and become loyal advocates for your brand. In this article, we’ll share 17 best practices that you can implement today to increase retention , revenue, and engagement. Churnzero dashboard.

Analytic Tools 81

Analytic Tools Feedback Software Research Software Customer Experience 81

Reveal

DECEMBER 6, 2023

This article aims to serve as a guide to understanding the benefits and competitive advantages of OEM analytics, offering valuable insights into selecting the right OEM analytics solution. OEM analytics operates seamlessly, integrating into a company’s application with a look, feel, and branding that mirrors the host application.

Analytic Tools 62

Analytic Tools Data Visualization Feedback Software User Testing 62

Userpilot

AUGUST 5, 2023

In this article, we’ll explore effective strategies to convert NPS passives into enthusiastic promoters who’ll advocate your product or service. Use A/B testing to determine what retains customers and creates promoters. You should take proactive action to mitigate brand damage by considering them as threats.

Data Visualization 96

Data Visualization Feedback Software Product Research Analytic Tools 96

Userpilot

MAY 18, 2023

UX deals with a user's interactions with specific aspects of your product, while CX is broader and covers all customer engagements with your brand. UX and CX differ in target audiences, goals, tests, and metrics. Its goal is to build mutually beneficial relationships with everyone interacting with the brand.

Customer Experience 92

Customer Experience User Testing Analytic Tools Feedback Software 92

Userpilot

OCTOBER 20, 2023

However, sentiment analysis takes things a step further to get a clearer view of your brand reputation in the eyes of multiple customer segments. TL;DR Sentiment analysis helps you monitor the opinions, emotions, and feelings (sentiment) of customers towards your product or brand. Social media mention/reach reporting dashboard.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Customer Satisfaction 52

Userpilot

JULY 9, 2023

If you’re a UX designer or product manager wondering how to deliver a better product in terms of usability and user experience, this is the article for you. Card sorting and fake door testing are useful testing methods before the product launch. Perform usability testing before and after launches.

User Testing 85

User Testing Product Research Customer Experience User Experience 85

Userpilot

JULY 4, 2023

In this article, we’ll consider the 12 best Typeform alternatives for SaaS businesses. Reasons for seeking out Typeform alternatives vary from pricing concerns to the need for better branding options, more payment integrations, greater ease of use, etc. SurveyMonkey offers extensive customization and branding options.

Data Visualization 81

Data Visualization Analytic Tools Feedback Software Embedded Analytics 81

Userpilot

MARCH 21, 2024

We explored 10 of them, and they involve: Conducting customer research to understand customer behaviors and needs through surveys, interviews, and testing. This cycle involves many stages, each leading to a strong, lasting relationship between customers and the brand. Why is customer lifecycle management important?

User Testing 102

User Testing Analytic Tools Research Software Feedback Software 102

UX Planet

JANUARY 18, 2024

If you’re signed in, the link will take you right to your dashboard. But you may want to review my list of cliches and remove them from the script for higher quality output: The 19 tell-tale signs an article was written by AI Secondly: stock images. You’ll want to upload your own branded images of products for this.

ChatGPT 85

ChatGPT Feedback Software Customer Experience Customer Feedback 85

Userpilot

APRIL 26, 2022

This article breaks it down, showing its features, limitations, and available alternatives. Pendo’s Resource Center has modules for announcements, onboarding, and user guidance (help articles, FAQs, checklists, etc.). Help articles and FAQs fall under this category. Brand personalization. Guides List.

Embedded Analytics 97

Embedded Analytics Analytic Tools Feedback Software Data Visualization 97

Userpilot

JUNE 12, 2023

Marketing surveys let you understand brand perception, analyze customer sentiment , and identify improvement areas. It can be a tough nut to crack sometimes, but we’ve made it easier in this article. Make brand awareness surveys a regular practice, especially after a crucial marketing campaign.

Data Visualization 85

Data Visualization Product Research Research Software Analytic Tools 85

Userpilot

JULY 25, 2022

These customers will be committed to the brand and not easily swayed by availability, price, or any juicy offer from competitors. This article is for you if you’re interested in being that kind of company. Loyalty programs make brand ambassadors out of ordinary users. What is customer loyalty? Loyalty is beyond just the money.

Analytic Tools 96

Analytic Tools Feedback Software User Testing Customer Feedback 96

Userpilot

MARCH 27, 2023

In this article, we’ll dive into the different types of NPS surveys, the best timing for each, and provide examples to help you receive healthy response rates. Customizing NPS survey designs to match the brand design and blend well with the product’s UI. But when is the right time to send a Net Promoter Score survey?

Product Research 95

Product Research Feedback Software Customer Experience Data Visualization 95

Userpilot

JUNE 30, 2023

In this article, we’re going to examine Userpilot’s resource center editor in depth. You can easily customize and edit every element so it syncs with your brand image (i.e. Interactive checklist: Rather than reading through yet another article, an interactive checklist module will motivate users.

Analytic Tools 96

Analytic Tools Embedded Analytics Data Visualization User Testing 96

Userpilot

FEBRUARY 7, 2023

In this article, we’re going to dive deep into the types of in-app messaging, five best practices, and four real-world examples from successful SaaS brands. With the right use of in-app messaging, brands are able to create a positive customer experience within their product, boost customer success, and increase conversion rates.

Feedback Software 98

Feedback Software Analytic Tools Customer Experience User Testing 98

Userpilot

NOVEMBER 21, 2023

Technically not, but it helps a lot to have one, and you will find out why from this article! Once the feature development is over, run beta tests to evaluate it in real-life conditions. Facilitates quality assurance by ensuring that all aspects of the product have been thoroughly tested.

Product launches 94

Product launches User Testing Product Research Analytic Tools 94

Userpilot

AUGUST 16, 2022

In this article, we’ll start by exploring how to conduct a marketing experiment and give you different experiment ideas to try in your SaaS business. Marketing testing is a technique used by businesses to evaluate the viability of their strategies before implementing them. Marketing experiments vs. marketing tests.

Research Software 98

Research Software Feedback Software Analytic Tools Customer Experience 98

Userpilot

OCTOBER 7, 2021

Or, if you want a faster way to get up to speed, you can read articles like this one ??. When you first sign up for a Pendo trial account, the interface asks you whether you initially want to explore Guides, Behavior Analytics , or Dashboards. As you may have guessed, this article will focus on the Guides feature first and foremost.

Data Visualization 97

Data Visualization Analytic Tools Feedback Software Customer Experience 97

Userpilot

FEBRUARY 28, 2023

In this article, we look at 13 different ways to collect feedback that product managers can leverage to gain a deep understanding of customer needs and make informed product decisions. They tell you how attached your users are to the brand and would recommend it to their friends/colleagues. The test is a bit subversive.

User Testing 91

User Testing Customer Feedback Feedback Software Product Research 91

Userpilot

OCTOBER 26, 2023

These are the main questions that the article explores. Strategic partnerships with other companies allow SaaS businesses to access new markets, benefit from partners’ acquisition channels and brand awareness, and leverage their expertise. Run an A/B test. A/B testing in Userpilot. What are growth initiatives?

Feedback Software 101

Feedback Software Analytic Tools Research Software Data Visualization 101

Userpilot

SEPTEMBER 29, 2022

These are some of the questions we’re answering in the article! Higher value translates into more customers, higher retention, and stronger brand loyalty. Implement small changes frequently and test their effectiveness before innovating further. Features and Events Dashboard in Userpilot. Let’s dive in!

User Testing 99

User Testing Product Research Feedback Software Analytic Tools 99

Userpilot

MAY 19, 2022

User testing allows you to gather feedback and check how efficient the product is while measuring customer satisfaction. What is usability testing? Usability testing involves a group of participants completing a set of tasks assigned to them under supervision. Website usability testing can be done using tools like Hotjar.

Customer Experience 86

Customer Experience User Experience User Testing Customer Feedback 86

Userpilot

SEPTEMBER 2, 2022

In this article, we cover: How SaaS companies can use instructional design software to increase product adoption. Dashboards and analytics to track learning and engagement. Resource center for offering self-service support for your users – you can customize it to match your branding. Clunky and outdated dashboard.

Analytic Tools 97

Analytic Tools Feedback Software Reporting Tools Software Review 97

Userpilot

SEPTEMBER 10, 2022

These are just some of the questions we’re answering in the article! Helps build brand loyalty. They help to create a link between your brand and the benefits that your product delivers. Always use prototyping or fake door tests to validate your ideas. Higher perceived quality – higher price point.

Differentiation 98

Differentiation Feedback Software Research Software User Testing 98

Reveal

SEPTEMBER 2, 2022

In this article, we’ll dig deeper into what embedded analytics is for sales, how and why it benefits your team, how to choose the right embedded sales analytics software, and more. Embedded sales analytics dashboard examples. Table of contents: What is embedded sales analytics? Why is sales analytics important?

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Artificial Inteligence 52

Userpilot

NOVEMBER 21, 2022

These are just a couple of questions we’re exploring in the articles so if that’s what you’re after, you’re in the right place. They also take part in the validation and testing of ideas. For example, a bootstrapped start-up launching a brand new product may choose a Product Hunt launch. Ready to dive in?

Product launches 96

Product launches Product Research User Testing Research Software 96

Userpilot

FEBRUARY 6, 2023

In this article, we cover everything about different types of actionable analytics, how to collect those actionable insights and the best tools you can use to harness the analytical data. Descriptive analytics makes sense of past data about customers, creating a story of their interactions with your brand. Let’s get started.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Customer Feedback 98

Userpilot

OCTOBER 24, 2022

NPS data helps you dig deeper into your customers and find out whether they are your brand’s promoters, passives, or detractors. In this article, you’ll learn how to build a successful NPS program, and what tools you can use to collect customer feedback accurately. They are neutral and do not pose a risk to your brand.

Feedback Software 97

Feedback Software Analytic Tools Research Software Software Review 97