Article Certifications Customer Satisfaction Events 
Userpilot
SEPTEMBER 30, 2022
In this new era, digital transformation and the digitization of customer experience are a must for most businesses. In this article, we’ll cover: What digital customer experience (digital CX) is and how it compares to regular CX? The benefits of digitizing your customer experience, including its effect on revenue.
The Product HQ
JUNE 1, 2024
So, if you intend to become a data product manager and looking for the required skills, this article is for you. Enroll in our top-rated data product management certification to do just that: 2. Pursue certifications or training in product management and build strong communication and leadership skills.
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Userpilot
AUGUST 18, 2022
While customer satisfaction is essential to brand success, taking proactive measures toward turning these satisfied customers into advocates is key to business growth. But what exactly is customer advocacy and how can you use it to your benefit? Customer service is essential for nurturing positive customer relationships.
Userpilot
NOVEMBER 20, 2022
This usually comes in different forms of adapted content, like recommendations based on previous searches, in-app guidance based on user behavior, responses to social media comments, etc. In this article, we’ll discuss how to deliver personalized, timely, and connected real-time interactions that bring value to the customer.
Userpilot
FEBRUARY 3, 2023
The customer onboarding lifecycle is the ongoing process of educating users on your product and helping them achieve success with it. In SaaS, onboarding is the key to not only converting free users into paid customers but also driving long-term loyalty. What are the stages of the customer onboarding lifecycle?
Userpilot
JULY 14, 2021
One that would allow them to build sophisticated in-app experiences such as branched interactive walkthroughs with steps triggered by custom events, welcome screens, tooltips or microsurveys to collect user feedback and NPS. But are you looking for user onboarding tools at all? Set up & Ease of Use.
Userpilot
OCTOBER 23, 2022
How do you not only attract new customers to your business but then turn them into repeat customers that keep sending money your way? In this article, we’ll cover: The benefits of having repeat customers in your business. How to calculate your repeat customer rate. Let’s get started.
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