Userpilot

MAY 20, 2024

The article shares 20 actionable customer retention strategies for your SaaS! Without retention, a SaaS business doesn’t have a predictable revenue stream necessary for growth. Create comprehensive self-service resources to enable users to solve problems independently. Wondering how to improve customer retention?

Data Visualization 105

Data Visualization Embedded Analytics Analytic Tools Customer Feedback 105

Userpilot

JUNE 19, 2023

And which are the best tools available on the market at the moment? The main features of a good LMS are an intuitive UI, support for different content types, course management features, assessment and certification functionalities, tracking and reporting, collaboration features, and gamification. Let’s dive in for details!

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Systems Review 98

Userpilot

NOVEMBER 20, 2022

In this article, we’ll discuss how to deliver personalized, timely, and connected real-time interactions that bring value to the customer. Engaging customers in real time has many benefits, including competitive advantage, better marketing performance, improved brand loyalty, customer retention , and easier time closing sales.

Customer Experience 98

Customer Experience Feedback Software Analytic Tools User Testing 98

Userpilot

OCTOBER 16, 2022

In this article, we’ll discuss what exactly customer intimacy means and how you can nurture long-lasting relationships that result in retention. Provide convenient self-service support. Offer white-glove services to hyper-personalize onboarding and build more intimate relationships with customers.

User Testing 98

User Testing Feedback Software Research Software Analytic Tools 98

Userpilot

JANUARY 14, 2023

This article examines what customer education is and why it’s important. Userpilot helps you segment users, create your desired educational content, and embed them in-app to support new and existing customers. Customer education should be at the center of all your business systems. What is a customer education program?

Customer Experience 98

Customer Experience Feedback Software Education Customer Feedback 98

The Product Coalition

MAY 20, 2020

It’s also a very powerful tool for sales, marketing, and for sharing information with stakeholders. One of the most loved features of Tableau are their interactive reports. As the business world moves away from static PDFs being sent around in emails, interactive data visualizations are becoming more common.

Data Visualization 83

Data Visualization Analytic Tools Reporting Tools Embedded Analytics 83

Userpilot

DECEMBER 3, 2022

In this article, we cover the following: What UX design is and why UX is important in SaaS. User experience is important because: A good UX gives a competitive advantage in a market with similar products and prices. That includes adding UI elements like progress bars, badges, certificates, and points to motivate users.

Feedback Software 98

Feedback Software Research Software Analytic Tools User Testing 98