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Kano Model: What It Is & How to Use It to Increase Customer Satisfaction

Userpilot

The model is quick to implement, making it one of the best product development frameworks for SaaS. In this article, we cover: A brief history of the Kano model. Five categories of potential customer reactions to new features. It helps prioritize feature development when working with tight deadlines and limited resources.

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13 Types of Customer Feedback: How to Collect Valuable Feedback As a Product Manager

Userpilot

If you’re wondering what different types of customer feedback are and how to collect them, you’re in the right place! In this article, we look at 13 different ways to collect feedback that product managers can leverage to gain a deep understanding of customer needs and make informed product decisions.

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AI and Product Management – The Possibilities Are Endless

Product Management University

(Artificial Intelligence) AI and product management is a white-hot topic that runs the gamut, from the countless benefits to product managers all the way to replacing product managers…and everything in between. AI and Product Management The possibilities are endless. Here we go again.

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Root Cause Analysis in Product Management: A Step-By-Step Guide

Userpilot

How do you conduct root cause analysis in product management? This is the main question we explore in this article. We also explain why it’s important for product managers and share useful tips. What is root cause analysis in product management? Let’s dive in, shall we?

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Evaluative Research Design Examples, Methods, And Questions For Product Managers

Userpilot

In this article, we explore various evaluative research methods and best data collection techniques for SaaS product leaders that will help you set up your own research projects. TL;DR Evaluative research gauges how well the product meets its goals at all stages of the product development process.

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How To Train a Transactional Chatbot Using Reinforcement Learning?

The Product Coalition

We’d like to thank Tremis Skeete, Executive Editor of Product Coalition for his valuable contributions in the research, development and writing of this article. We also thank Product Coalition founder Jay Stansell, who has provided a collaborative product management education environment.

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What the Heck is Product Analytics in Product Management?

The Product Coalition

This is the first of several product management articles I will be writing until I successfully break into product management. This is for my fellow future entry-level product managers and other people looking to go into product management. Now didn’t I say “product analytics”?