Userpilot

APRIL 22, 2024

But what strategies work? In this article, we’ll share 17 best practices that you can implement today to increase retention , revenue, and engagement. Using targeted in-app messages to guide users through key features effectively. Sending in-app surveys to gather relevant feedback and iterate your strategy.

Analytic Tools 95

Analytic Tools Feedback Software Research Software Customer Experience 95

Mixpanel

APRIL 18, 2024

Further, most B2B tools are productivity-boosting tools, which means when you do launch a new feature, you don’t always want to try to drive adoption with what could be noisy in-product messaging or tours. Perhaps you need to beef up your internal and external promotion strategy. B2B launches are very much a cross-functional effort.

Data Visualization 101

Data Visualization B2B User Testing Customer Feedback 101

Userpilot

SEPTEMBER 5, 2021

Are you looking for the best strategies on how to market software products? In this article, I'll show you how to successfully market software products using examples from industry influencers and tried-and-tested marketing tactics. What does a software marketing strategy for SaaS looks like?

Feedback Software 98

Feedback Software Analytic Tools Research Software Software Review 98

Userpilot

FEBRUARY 22, 2024

This article will walk you through 15 practical strategies to improve customer retention , boost loyalty, and ensure customer satisfaction. Userpilot can help you create advanced segments, monitor product usage , and collect user feedback to improve your strategy. Book a demo to get started! What is customer retention?

Analytic Tools 52

Analytic Tools Feedback Software Research Software User Testing 52

Userpilot

SEPTEMBER 11, 2023

In this article, we’ll look into the customer analytics benefits and some of the best tools for getting customer insights. Improved customer retention strategies to identify and eliminate friction points. Enhanced effectiveness of in-app communications with more relevant and contextual in-app messages.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Customer Feedback 105

Intercom, Inc.

MARCH 16, 2021

The typical support “strategy” is to let common issues roll in for your support team to address. With the right strategy and proactive support tools – think Outbound Messages , Product Tours , Mobile Carousels , and Banners – you can alert customers to known issues, like delivery delays, bugs in your product, and website downtime.

Data Visualization 201

Data Visualization Onboarding KPIs User Friction Product Research 201

Userpilot

DECEMBER 22, 2023

A few common examples of microcopy in UX include CTAs, error messages, placeholders, in-app guidance and new feature announcements , and confirmation messages. In Userpilot, you can use AI to create microcopy for in-app messages and onboarding flows. For example, run A/B and usability tests. Get the demo to see how!

Analytic Tools 105

Analytic Tools Feedback Software UX Data Visualization 105

Userpilot

DECEMBER 21, 2022

In this article, we cover: What are marketing analytics tools and why they are essential for marketing teams and marketing agencies? Here are the key features to look for in an analytics tool: segmentation, tracking capabilities, A/B testing , and data visualization with analytics dashboards. Marketing data can be messy and confusing.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Research Software 98

Userpilot

OCTOBER 20, 2022

In this article, we’ll discuss 10 strategies you can use to improve your Net Promoter Score and thus increase customer satisfaction and loyalty. Other strategies include using walkthroughs to help new users reach activation faster, creating an in-app help center, and providing top-notch customer support.

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

Userpilot

OCTOBER 27, 2023

This is the main question that the article tackles. TL;DR We define product-led growth (PLG) as a business strategy that uses the product to boost its own growth. To aid feature discovery , use contextual in-app messages that show users the relevant features at the exact moment when they need them. Let’s get right to it!

Feedback Software 105

Feedback Software Embedded Analytics Analytic Tools Enterprise 105

Userpilot

APRIL 24, 2024

In this article, we explain: Why investing in AI in SaaS is a must. This enables SaaS teams to adjust strategies promptly for optimal performance. Based on these, you could design onboarding experiences that lead users to value in less time or tailor product messaging to reflect their interests and values. Let’s get to it!

Analytic Tools 86

Analytic Tools Feedback Software Data Visualization Reporting Tools 86

Userpilot

MAY 17, 2023

These are the key questions that we discuss in the article. Product experience is affected by factors like usability and accessibility, user interface, product features, the platform it’s built on, and content strategy. Contextual in-app messages give users the information they need at the time they need. Why does it matter?

Customer Experience 98

Customer Experience User Testing Analytic Tools Feedback Software 98

Userpilot

FEBRUARY 14, 2024

In the article, we look at 12 solid contenders for this title, covering a few most common use cases: In-app user engagement Sales funnel management Customer support Analytics and reporting Marketing Collaboration and project management Let's dive right in! Customize dashboards and reports for specific business needs.

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Feedback Software 105

Userpilot

AUGUST 16, 2023

In-app surveys, such as NPS and CSAT , can track customer satisfaction levels , and you can deploy retention strategies for low-scoring users. Use loyal users and growth loop strategies to bring in new users. Use Pendo to provide user insights, guidance, and in-app messaging to improve user experience and drive product adoption.

User Testing 98

User Testing Customer Experience Customer Feedback Analytic Tools 98

Userpilot

OCTOBER 26, 2023

These are the main questions we tackle in this article. TL;DR Product-led growth is a strategy that uses the product as the main source of growth. Contextual in-app messages are a great tool to drive feature discovery and adoption. Gamification is a PLG strategy that keeps users engaged and increases user retention.

Analytic Tools 102

Analytic Tools Feedback Software Product Research Data Visualization 102

Userpilot

FEBRUARY 7, 2023

In-app communication is one of the most effective ways to engage with your users since it allows you to send contextual messages at the perfect moment. This also makes in-app messaging the ideal vehicle for guidance and upsells. In-app messages should be goal-driven, targeted, personalized, and concise to maximize their efficacy.

Feedback Software 98

Feedback Software Analytic Tools Customer Experience User Testing 98

Userpilot

SEPTEMBER 5, 2021

Are you looking for the best strategies on how to market software products? In this article, I'll show you how to successfully market software products using examples from industry influencers and tried-and-tested marketing tactics. What does a software marketing strategy for SaaS looks like?

Feedback Software 52

Feedback Software Analytic Tools Research Software Software Review 52

Userpilot

SEPTEMBER 5, 2021

Are you looking for the best strategies on how to market software products? In this article, I'll show you how to successfully market software products using examples from industry influencers and tried-and-tested marketing tactics. What does a software marketing strategy for SaaS looks like?

Feedback Software 52

Feedback Software Analytic Tools Research Software Software Review 52

Userpilot

NOVEMBER 21, 2023

Technically not, but it helps a lot to have one, and you will find out why from this article! Craft a comprehensive go-to-market strategy covering your product positioning , pricing , marketing campaign details, and launch timelines. To evaluate your in-app messages, use flow analytics. What does the GTM strategy cover?

Product launches 103

Product launches User Testing Product Research Analytic Tools 103

Userpilot

OCTOBER 26, 2023

These are the main questions that the article explores. TL;DR Growth initiatives are strategies aimed at expanding a company’s customer base, market share, revenue, or profitability. Diversification is a strategy involving entry into unrelated markets or industries, often through new lines of business or partnerships.

Feedback Software 105

Feedback Software Analytic Tools Research Software Data Visualization 105

Userpilot

MARCH 14, 2024

This article lists key use cases for SaaS and explains how to implement them to unlock customer satisfaction and product growth. This data isn’t just for top-level strategy. Customer lifetime analytics helps you understand the long-term value of different customer segments and guides acquisition and retention strategies.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Customer Experience 105

Userpilot

OCTOBER 20, 2023

In this article, we look at 10 product analytics tools that you should consider when making your choice. Strategies for optimizing a conversion funnel include user onboarding to reduce the time to value, personalized in-app marketing campaigns, identifying and removing friction points , and acting on customer feedback.

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Reporting Tools 105

Userpilot

MARCH 10, 2024

In this article, we’ll take a closer look at different examples of behavioral patterns. Create data-driven product strategies – Usage pattern data helps understand how people navigate your product so product teams can design features and user experiences accordingly. Product usage dashboard in Userpilot.

Data Visualization 105

Data Visualization User Testing Customer Feedback Customer Experience 105

Userpilot

NOVEMBER 14, 2023

That’s what this article explores. In particular, it covers: What omnichannel analytics are Why it’s important to track How to implement your omnichannel analytics strategy Omnichannel analytics tools Let’s get right into it! How to execute an omnichannel analytics strategy in your SaaS? Impressive, right?

Analytic Tools 105

Analytic Tools Data Visualization Customer Experience Onboarding KPIs 105

Userpilot

JULY 5, 2023

In this article, we’ll explore 14 proven tactics that can help you enhance your customer satisfaction scores. Analyze and act on customer survey data to identify patterns and make data-driven strategies. Segmenting customers to send targeted in-app messages. Analyzing feedback for uncovering actionable insights.

Customer Satisfaction 98

Customer Satisfaction User Testing Data Visualization Customer Experience 98

The Product Coalition

JULY 28, 2023

This article covers how we make them and what they are. In the previous article I gave examples of some of the data products you interact with everyday. Data Products’ come in all shapes and sizes, from dashboards to APIs. If you enjoyed it, keep following for more or check out my previous articles. Thanks for reading!

Data Visualization 103

Data Visualization Analytic Tools Product Research Artificial Inteligence 103

Userpilot

AUGUST 5, 2023

In this article, we’ll explore effective strategies to convert NPS passives into enthusiastic promoters who’ll advocate your product or service. Segment passive customers and offer them targeted offerings through in-app messages. Segment passives and provide targeted in-app messages in Userpilot.

Data Visualization 98

Data Visualization Feedback Software Product Research Analytic Tools 98

Userpilot

MAY 10, 2023

Marketers are now making AI an integral part of their marketing strategies. This article examines what artificial intelligence in marketing looks like today. They include: Userpilot’s new AI writing assistant helps its users generate, edit, or improve content for their onboarding and in-app messages. Okay, Google!

Data Visualization 83

Data Visualization Analytic Tools Artificial Inteligence Customer Experience 83

Userpilot

MARCH 29, 2024

This article reveals the major causes of funnel leaks at each customer journey stage and how to fix them. You’ll get actionable strategies and examples to help you deliver memorable product experiences , driving engagement and long-term retention. Ineffective marketing/poor marketing strategy. Poor product-market fit.

Data Visualization 105

Data Visualization User Testing Analytic Tools Feedback Software 105

The Product Coalition

MARCH 15, 2023

Challenges of FinTech app onboarding When crafting an onboarding strategy, there will be several conflicting priorities you need to balance. To calculate: How to track feature adoption rate on UXCam To easily keep a dashboard of feature adoption on UXCam, set up custom events and create a dashboard to track it.

Onboarding KPIs 126

Onboarding KPIs Analytic Tools Research Software Data Visualization 126

Userpilot

JUNE 22, 2023

In this article, we’ll delve into how to identify churn and 12 practical tactics to reduce churn rate while increasing interaction. Upcoming new features & event analytics dashboard in Userpilot. Use interactive walkthroughs to guide users in-app Interactive elements such as tooltips , pop-up messages, etc.,

Data Visualization 98

Data Visualization Feedback Software Analytic Tools Customer Experience 98

Userpilot

JULY 31, 2023

In this article, we discuss Pendo’s use cases, main features, pricing, limitations, and how it can help your product grow. Pendo dashboard. Pendo also offers a dedicated NPS dashboard where you can see the overall score, the breakdown into detractors , passives, and promoters and track NPS trends over time. What is Pendo?

Data Visualization 97

Data Visualization Analytic Tools Feedback Software Reporting Tools 97

Userpilot

MARCH 29, 2023

In this article, we also look at different kinds of digital analytics data, how to implement a digital analytics strategy, and the best tools to help you do it! TL;DR Digital analytics allows teams to measure and analyze product performance to improve their digital strategy. Are you in? This could be website data (e.g.,

Data Visualization 97

Data Visualization Analytic Tools Embedded Analytics Feedback Software 97

Userpilot

NOVEMBER 21, 2022

These are just a couple of questions we’re exploring in the articles so if that’s what you’re after, you’re in the right place. The insights from the market research feed into the go-to-market strategy. If the early experiments give promising results, their findings help develop a solid product strategy.

Product launches 98

Product launches Product Research User Testing Research Software 98

Userpilot

OCTOBER 21, 2022

This article shows you eight examples and lessons to learn from each. Toward the end of the article, we highlighted the types of CRM systems and different CRM tools that might be helpful to you. The software allows you to work with multiple social media platforms from one dashboard. Engagement analytics on Userpilot’s dashboard.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

SEPTEMBER 28, 2022

In this article, we’ll discuss 10 product management metrics that you can’t do without. Monitoring CAC can help you prepare a budget, keep it on track, and develop strategies to keep the cost as low as possible. In combination with retention metrics, the churn rate helps you develop retention strategies.

Onboarding KPIs 94

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 94

Userpilot

JANUARY 3, 2023

This article is for you if the above describes your situation. Now that you’ve seen the value of churn prevention, it’s time to get to the meat of this article. Use the strategies below to identify churn risk in your product. Userpilot ’s NPS result dashboard. Baremetrics dashboard. Customer churn rate. Conclusion.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Data Visualization 98