Userpilot

MARCH 12, 2024

This article helps you identify and eliminate them by answering the following questions: Why do users stop using certain features? Prioritize feature development as per user needs. Poor onboarding. Prioritize feature development as per user needs Tracking how users behave in-app helps you understand their needs better.

Data Visualization 85

Data Visualization Onboarding KPIs User Testing Analytic Tools 85

Userpilot

NOVEMBER 20, 2023

Unfortunately, yes, and our article explains why. TL;DR Data discrepancy refers to a situation when different sets of data don’t line up, like when two different analytics dashboards show different values for the same metric. First, data discrepancies can lead to poor decision-making. What is data discrepancy?

Data Visualization 85

Data Visualization Analytic Tools Feedback Software Reporting Tools 85

The Product Coalition

OCTOBER 5, 2020

To unburden their teams, companies like Facebook, Google, and others have turned to product operations, whose job is to help product teams achieve better outcomes. However, product operations as a function is very much in its infancy, and so few resources exist about the role. What Is Product Operations? Product health tracking.

Embedded Analytics 146

Embedded Analytics Data Visualization Reporting Tools Weak Development Team 146

Userpilot

MARCH 7, 2024

These are the main questions the article explores. AI writing assistants help teams make their microcopies concise but informative and engaging. Your ability to engage users is evidence that you understand both your user preferences , needs, and pain points and the weak spots of your product experience. Let's dive right in!

Analytic Tools 92

Analytic Tools Data Visualization Onboarding KPIs Feedback Software 92

Userpilot

MARCH 9, 2023

In this article, we’ll discuss customer attrition in depth and discuss the strategies you can use to reduce churn and increase customer retention and loyalty. Poor onboarding experience : Your onboarding process should provide sufficient in-app guidance to help users gain value from your product faster.

User Testing 94

User Testing Customer Experience Feedback Software Customer Feedback 94

Userpilot

MAY 12, 2024

It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics. It helps product teams onboard new users, creates guides/checklists, and surveys customers to gather valuable feedback. You can even build an in-app resource center.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MAY 20, 2024

The no-code approach makes it great for non-technical teams to do product tours, checklists, walkthroughs, progress tracking, and real-time analytics. It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics. Let’s dive in! Chameleon is a product adoption platform.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Research Software 52

Userpilot

JULY 31, 2023

In this article, we discuss Pendo’s use cases, main features, pricing, limitations, and how it can help your product grow. TL;DR Pendo is a product growth platform for product , marketing , customer success , and UX design teams. Pendo dashboard. We also have a quick look at Userpilot as a worthy Pendo alternative.

Data Visualization 79

Data Visualization Analytic Tools Feedback Software Reporting Tools 79

Userpilot

SEPTEMBER 11, 2023

In this article, we’ll look into the customer analytics benefits and some of the best tools for getting customer insights. Ideas from feature request surveys for developing product roadmap. NPS analytics dashboard in Userpilot. Resource center in Userpilot. Tag feature event data in Userpilot.

Data Visualization 92

Data Visualization Analytic Tools Feedback Software Customer Feedback 92

Userpilot

MAY 26, 2024

It enables product teams to create, implement, and test personalized in-app onboarding experiences. It enables SaaS teams to leverage real-time user data to build beautiful on-brand experiences, improve user onboarding, and drive product-led growth. Uncover weak spots of your product and bottlenecks that disturb the customer journey.

Feedback Software 52

Feedback Software User Testing Customer Feedback Data Visualization 52

Userpilot

APRIL 17, 2024

This article will help you understand the explicit vs. implicit tracking debate and which is right for your needs. Explicit tracking requires significant technical resources and investment, posing a challenge for organizations with limited budgets. Ad blocker example.

Data Visualization 93

Data Visualization Analytic Tools Customer Experience Technical Review 93

Userpilot

DECEMBER 6, 2022

‘Feature factory’ is not exactly a positive term, especially if you’re aspiring to be a product-led SaaS product management team. This article explores what the ‘feature factory’ mindset is and what the signs you might be working in such a company are. What is a feature factory?

Onboarding KPIs 85

Onboarding KPIs Product Research Feedback Software User Testing 85

Userpilot

MAY 12, 2024

It enables product teams to create, implement, and test personalized in-app onboarding experiences. What makes this platform even better is the fact that it offers no-code features that make it suitable for non-technical teams. It can be a roadblock when your team members lack technical expertise, leaving you dependent on developers.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

DECEMBER 22, 2023

Are all teams involved or is it just a select few with specialist expertise? In this article, we explore: What is research democratization Its benefits and downsides Different levels of UX research democratization How to implement democratization initiatives, and Best practices. Who is responsible for user research at your SaaS?

Data Visualization 87

Data Visualization Research Software User Testing Product Research 87

Userpilot

APRIL 21, 2023

These are just a couple of questions we answer in the article. The aim of product analysis is to better understand its strengths and weaknesses, to evaluate how effective it is at satisfying user needs , and to identify areas for improvement. Churn and retention analyses help teams understand why users leave or stay with the product.

Analytic Tools 92

Analytic Tools Feedback Software Research Software Data Visualization 92

Userpilot

MARCH 11, 2024

In this article, we’ll delve into precisely that – helping you determine whether Mixpanel is the ideal choice for your user analytics needs. You can have a hard time getting the software problems fixed quickly since you might rarely get an instant response from the support team.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

AUGUST 31, 2023

In this article, we’ll go through the main differences between both tools to help you understand which one is better for you. Setting up a funnel analytics dashboard in GA4 is similar to Heap in terms of setting up steps. As you give it a name, you can see all the details relating to the event in Heap’s Explore event dashboard.

Data Visualization 85

Data Visualization Analytic Tools Feedback Software Reporting Tools 85

Userpilot

FEBRUARY 14, 2024

This article is going to dive into the Userpilot vs Appcues debate and try to answer a key question: Which is the better tool for user onboarding, as well as other use cases? It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

JUNE 22, 2023

In this article, we will learn how to effectively reduce the load on your customer support team with 11 effective tactics. TL;DR Product complexity, new features and updates , and poor onboarding can lead to high customer support loads. Use customer support tools to reduce your support team’s need for human intervention.

Analytic Tools 73

Analytic Tools Feedback Software Customer Experience Data Visualization 73

Userpilot

MARCH 11, 2024

In this article, we’ll delve into precisely that – helping you determine whether Mixpanel is the ideal choice for your SaaS reporting needs. You can have a hard time getting the software problems fixed quickly since you might rarely get an instant response from the support team. flows, checklists , resource center , etc.).

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

MAY 17, 2024

There are multiple reviews on websites like G2 citing slow resolution times, high success manager turnover, and an overall lack of technical assistance from the Whatfix team. It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

MARCH 27, 2023

This is the main question we tackle in this article. We finish with an overview of product analytics tools that your team can benefit from. Product analytics are used not only by the product team but also by the customer success and the marketing team, as well as UX designers and devs. Let’s get right to it.

Analytic Tools 96

Analytic Tools Data Visualization Feedback Software Onboarding KPIs 96

The Product Coalition

JULY 13, 2022

In this article, we will go over 5 of the best FullStory alternatives on the market, explain what each one does best and how they compare to help you narrow down your choices. Best teams on a budget who need the basics. So if you’re a mobile app team, consider using a mobile-first analytics platform. What is FullStory used for?

Data Visualization 110

Data Visualization Analytic Tools Feedback Software Reporting Tools 110

Userpilot

FEBRUARY 13, 2024

This article is going to dive into the Userpilot vs Product Fruits debate and try to answer a key question: Which is the better tool for user onboarding, as well as other use cases? It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

FEBRUARY 20, 2023

In our article, we aim to help you make the decision. Product analytics tools empower teams to make informed decisions on how to add more value and offer a better user experience. Its key objective is to develop a deeper understanding of who your users are, and how they interact with the product. Pendo Dashboard.

Data Visualization 95

Data Visualization Analytic Tools Feedback Software Reporting Tools 95

Userpilot

DECEMBER 9, 2021

In the competitive world of SaaS products, product positioning is definitely something your product marketing team can’t afford to ignore. Let’s have look at what product positioning actually is, what it involves, the benefits of effective positioning, the strategies you can employ, and the risks of ignoring all the wisdom in this article.

Research Software 95

Research Software Feedback Software Analytic Tools Positioning 95

Userpilot

FEBRUARY 13, 2024

This article is going to dive into the Userpilot vs Userlane debate and try to answer a key question: Which is the better tool for user onboarding, as well as other use cases? It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

FEBRUARY 14, 2024

This article is going to dive into the Userpilot vs Whatfix debate and try to answer a key question: Which is the better tool for user onboarding, as well as other use cases? It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

FEBRUARY 21, 2023

In this article, we look at each product's key features, use cases, strengths, and limitations. TL;DR Heap is a digital insights platform that allows product teams to track user behavior in mobile and web-based applications. Dashboard in Heap. This allows product teams to group users who meet certain criteria.

Data Visualization 93

Data Visualization Analytic Tools Feedback Software Reporting Tools 93

Userpilot

JUNE 15, 2022

There’s nothing wrong with customer acquisition, but you’ll be wasting resources if you keep acquiring customers you can’t retain. This article focuses on ”easy to get started” churn management tactics that actually work. Provide proactive help with an in-app resource center.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Customer Experience 52

Userpilot

MARCH 11, 2024

In this article, we’ll delve into precisely that – helping you determine whether Mixpanel is the ideal choice for your user engagement analysis needs. You can have a hard time getting the software problems fixed quickly since you might rarely get an instant response from the support team.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Software Review 52

Userpilot

FEBRUARY 26, 2024

In this article, we’ll delve into precisely that – helping you determine whether UserIQ is the ideal choice for your proactive customer service needs. TL;DR UserIQ is a good choice for proactive customer service and it comes with features such as tooltips, modals, in-app resource center, and interactive walkthroughs.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

MARCH 11, 2024

In this article, we’ll delve into precisely that – helping you determine whether Mixpanel is the ideal choice for your SaaS analytics needs. You can have a hard time getting the software problems fixed quickly since you might rarely get an instant response from the support team.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

MARCH 11, 2024

In this article, we’ll delve into precisely that – helping you determine whether Mixpanel is the ideal choice for your product analytics needs. You can have a hard time getting the software problems fixed quickly since you might rarely get an instant response from the support team. Capture qualitative data (i.e.

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 52

eG Innovations

JULY 26, 2022

” This article is not just for SREs or IT support. Ensuring a great user experience is a team sport. Stakeholders across the organization – SREs, IT Operations, developers, helpdesk and support staff, webmasters, business and product owners can derive incredible value in a real user monitoring tool.

Data Visualization 64

Data Visualization Reporting Tools Analytic Tools Customer Experience 64

Reveal

JULY 20, 2022

There are more than 100 alternatives to Sisense, all with their own unique features, strengths, and weaknesses. In this article, we will focus on only one of those Sisense alternatives – Reveal. That shouldn’t necessarily be a bad thing, especially if the pricing you get fits your budget. You’ve come to the right place!

Embedded Analytics 52

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 52

Userpilot

MARCH 11, 2024

In this article, we’ll delve into precisely that – helping you determine whether Mixpanel is the ideal choice for your churn analytics needs. You can have a hard time getting the software problems fixed quickly since you might rarely get an instant response from the support team. for addressing potential churn.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52