Gainsight

AUGUST 24, 2020

Such tech-touch onboarding would boost brand affinity for end-users who embrace (and would likely evangelize) a product with robust features and functionality that’s also easy to navigate and has built-in responsiveness and support. . We’ve identified three critical steps for optimizing tech-touch customer onboarding.

Onboarding KPIs 105

Onboarding KPIs Technical Review Data Visualization Feedback Software 105

Userpilot

MAY 30, 2024

This article provides a detailed guide, covering: What is customer sentiment, and why does it matter for your bottom line? Collect customer feedback via multiple channels (surveys, user interviews, social media reviews, and so on). Looking to track and improve customer sentiment for your brand? Ready to begin?

Analytic Tools 84

Analytic Tools Feedback Software Data Visualization Research Software 84

The Product Coalition

DECEMBER 25, 2023

Source: [link] I would like to thank Tremis Skeete, Executive Editor of Product Coalition for his valuable contributions in the writing of this article. More of my previous thoughts on the subject can be found in a previous article I wrote. William Stanley Jevons (1835–1882). Think of a “utility” as a great glass of drinking water.

Analytic Tools 119

Analytic Tools Data Visualization Software Review Customer Experience 119

Userpilot

JANUARY 16, 2024

From analyzing market trends to churning user needs and technical feasibility into golden product ideas, there are many benefits of ChatGPT for product managers. In this article, we unlock the best ChatGPT prompts to elevate your product management process. Data analysis : Feed data into ChatGPT to identify patterns and trends.

ChatGPT 84

ChatGPT Data Visualization Onboarding KPIs Research Software 84

Mixpanel

APRIL 18, 2024

In this article, I’ll show you how my team and I approach product rollouts at Mixpanel in four major stages—and why no step should go skipped. And other technical gotchas… We have to be ready with answers for any questions that our customer success, support, solution engineers, sales, and post-sales teams might get. How does it work?

Data Visualization 101

Data Visualization B2B User Testing Customer Feedback 101

Userpilot

JANUARY 9, 2024

In this article, we provide a step-by-step UX audit guide, a checklist for performing a heuristic evaluation, and various other actionable recommendations. Study behavior trends to highlight any UX designs users avoid. Review and analyze to identify improvement opportunities. Don't worry, we've got all the answers.

Analytic Tools 87

Analytic Tools Data Visualization Feedback Software Research Software 87

Userpilot

AUGUST 23, 2023

In this article, we’ll cover the responsibilities of a product analyst, the skills needed in the current job market, and the prerequisites. Product analysts research to find market trends, collect and analyze data, track and assess product performance , understand product requirements, and report insights to stakeholders.

Data Visualization 77

Data Visualization Reporting Tools Analytic Tools Research Software 77

Userpilot

JUNE 9, 2022

Userlane analytics dashboard provides insights into feature and process adoption within the software application, and it assists in making content creation decisions based on actual user behavior and needs. You will also save precious time and costs, while gaining valuable visibility into user behaviour and engagement trends.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Department of Product

OCTOBER 26, 2023

Meanwhile, quarterly earnings season kicked off this week and major tech companies reported their latest performance. In this article, a Google ML engineer explains everything you need to know about managing your data – and best practices for your product. Usage data pertains to the way a user interacts with a service.

Data Visualization 52

Data Visualization Analytic Tools Research Software Artificial Inteligence 52

Atlassian

FEBRUARY 9, 2022

Subscribe to Work Life Get stories about tech and teamwork in your inbox Subscribe. Related Article. From the start, we knew this was an opportunity to build a system that provided plenty of useful analytics, and we needed a way to see them, so we developed a reporting dashboard.”. Why we built a new service desk.

Data Visualization 75

Data Visualization Reporting Tools Analytic Tools Customer Experience 75

Userpilot

NOVEMBER 30, 2023

These are only some of the questions that the article tackles. trends or funnel analysis ), customer feedback, or session recordings. Trend analysis Trend analysis involves visualizing and analyzing changes in a metric over a period of time. What other insights can trend analysis offer to UX researchers?

Product Research 80

Product Research User Testing Research Software Data Visualization 80

Userpilot

JULY 24, 2023

The article explores the best Zendesk integrations for: Customer support Customer feedback Productivity Email and social media communication Analytics and reporting Let's get right to it! Thanks to the Hootsuite integration, you can monitor and manage social media accounts and Zendesk tickets from one dashboard.

Embedded Analytics 73

Embedded Analytics Data Visualization Analytic Tools Feedback Software 73

Userpilot

MAY 6, 2024

This article focuses on user profiles in the SaaS context. Technographic details on devices and platforms used to ensure compatibility and support across technologies. Your promoters, on the other hand, could be targeted with messages encouraging them to review the product on sites like G2 or take part in referral programs.

Analytic Tools 89

Analytic Tools Data Visualization Feedback Software Research Software 89

UX Planet

JANUARY 18, 2024

It’s got a custom GPT that’s now trending in the ChatGPT marketplace , with over 25K users so far. Step 5: Review, Edit and Export Your Video The GPT will send you a link to the completed result. If you’re signed in, the link will take you right to your dashboard. Got that free InVideo account from Step 1 ? You’ll need it now.

ChatGPT 93

ChatGPT Feedback Software Customer Experience Customer Feedback 93

Userpilot

OCTOBER 20, 2023

You can collect feedback for analysis through in-app surveys, online reviews, social media mentions, and customer interviews. This could include analyzing sentiment for online reviews manually, using social media monitoring tools, or a combination of the two. Social media mention/reach reporting dashboard. Source: G2.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Customer Satisfaction 52

PMLesson's Ace the PM Interview

DECEMBER 1, 2021

Product management is one of the fastest-growing jobs in tech today, and that growth doesn't look to be slowing down anytime soon. At the end of the day, being a PM at a major tech company can be one of the most fascinating and fulfilling careers for many people. For this reason, product managers are often called "mini-CEOs."

Technical Review 52

Technical Review Analytic Tools Feedback Software User Testing 52

The Product Coalition

AUGUST 12, 2020

As AI technology spreads across the globe, new locations are arising as potential hotbeds for the growth and development of AI technology. In this article we talk with Gibson about his work at Konduit AI and the potential for AI implementation in the SE Asia market. The top verticals are manufacturing and warehousing.

Reporting Tools 80

Reporting Tools Research Software Artificial Inteligence Data Visualization 80

Userpilot

JUNE 26, 2023

This is the key question we discuss in the article, so if you’re after the answer, you’re in the right place! Implementing customer feedback systems involves gathering feedback via multiple channels, including in-app surveys , interviews, reviews, and social media comments to name a few. Let’s dive in!

Feedback Software 79

Feedback Software Analytic Tools Research Software Customer Feedback 79

Usersnap

AUGUST 4, 2020

So if you’re thinking about making the switch to Jira or Trello, this article is the right place for you. Used by a lot of tech teams it offers project planning and issue tracking features. Designed for agile software development teams, Jira offers various dashboards and overviews for scrum and agile techniques.

Data Visualization 98

Data Visualization Reporting Tools Feedback Software Research Software 98

Userpilot

DECEMBER 22, 2022

This article dives deep into churn prediction for SaaS, showing you the strategies that work and how to implement them. Track customer behavior in-app to gain insights into user attrition trends. Aim to find trends that will make it easy to anticipate churn in your new customers and take action before they do.

Data Visualization 84

Data Visualization Analytic Tools Feedback Software User Testing 84

Userpilot

MARCH 5, 2024

This article explores the top behavioral analytics tools to help you choose the right one for your needs. Does it require technical expertise to add it to your product? Can you customize your dashboards and reports? H4 Userpilot reviews G2 : Userpilot boasts a 4.6 The Mixpanel dashboard.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Embedded Analytics 52

Atlassian

JANUARY 27, 2022

Subscribe to Work Life Get stories about tech and teams in your inbox Subscribe. Related Article. In Technology. Related Article. Foremost, it generates anonymized data that helps Atlassian understand employee relocation trends – actual and hypothetical. Atlassian is now a distributed workforce. By Molly Bronstein.

Data Visualization 74

Data Visualization Analytic Tools Feedback Software Technical Review 74

ProductPlan

FEBRUARY 15, 2022

This article explores the skills and characteristics of excellent product operations personnel. A product operations manager at a smaller technology company may engage in different activities than someone at a larger firm. Other roles exclusively focus on customer data, such as product dashboards and KPI tracking.

Data Visualization 92

Data Visualization Reporting Tools Analytic Tools Research Software 92

Userpilot

MAY 14, 2023

In this article, we’ll discuss 7 ways you can collect customer feedback to understand user sentiment. Check review platforms like Product Hunt and G2 to get direct feedback without asking customers. Review platforms Users leave feedback on review platforms based on their experiences with your product.

Feedback Software 83

Feedback Software User Testing Customer Feedback Analytic Tools 83

ProductPlan

FEBRUARY 8, 2022

The flood of inputs can come from customer support inquiries, real-time product usage information, insights from in-depth customer interviews, or the latest market sizing and competitive trends. Reviewing end-to-end customer product experience. Building reporting dashboards using tools such as Tableau.

Data Visualization 84

Data Visualization Reporting Tools Feedback Software Analytic Tools 84

Userpilot

FEBRUARY 28, 2023

In this article, we look at 13 different ways to collect feedback that product managers can leverage to gain a deep understanding of customer needs and make informed product decisions. Bug reports are essential for improving the technical soundness of your product. Let’s dive right into it!

User Testing 78

User Testing Customer Feedback Feedback Software Product Research 78

eG Innovations

AUGUST 23, 2022

A recent article from HTG covers how AVD costs can be reduced by leveraging Azure Advisor to ensure idle resources and VMs (Virtual Machines) are shutdown to avoid pay-as-you-go (PAYG) costs, see: Azure virtual desktop pricing: 5 ways you can save money (htg.co.uk). Note: The timeline can be adjusted to review different time periods.

Reporting Tools 52

Reporting Tools Data Visualization Analytic Tools Systems Review 52

eG Innovations

FEBRUARY 17, 2020

You want your end-users to experience less technical faults by having a system in place that allows you and the team to be more proactive. If any of those services are impacted by a technical fault, the fault needs resolved fast. SSL Certificates: A dashboard showing the state of SSL certificates across your ADC instances.

Data Visualization 59

Data Visualization Analytic Tools Reporting Tools Weak Development Team 59

Userpilot

JANUARY 26, 2023

In this article, we’ll dive into what real-time feedback really means and teach you step-by-step to set up a feedback system. Moreover, according to Harvard Business Review, if a complaint is resolved within 5 minutes, the customer will be more inclined towards loyalty. It’s when the company takes too long to resolve the issue.

Feedback Software 82

Feedback Software Customer Feedback Customer Experience User Testing 82

Userpilot

MARCH 14, 2024

In this article, we’ll delve into precisely that – helping you determine whether Heap is the ideal choice for your user analytics needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. In other words, you don’t need a lot of technical knowledge or expertise.

Data Visualization 52

Data Visualization Analytic Tools Technical Review Onboarding KPIs 52

Reveal

DECEMBER 13, 2021

Many times, they have faced limitations only due to the fact that they are living and breathing human beings; and there’s only so much that they can do with their time, energy, information, and resources available to them. In this article, we’ll cover all about healthcare analytics. Reveal Embedded Analytics.

Data Visualization 52

Data Visualization Healthcare Analytic Tools Reporting Tools 52

Userpilot

MARCH 14, 2024

In this article, we’ll delve into precisely that – helping you determine whether Heap is the ideal choice for your event tracking needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Under the Data tab of your Heap dashboard, you can access raw event data.

Data Visualization 52

Data Visualization Analytic Tools Technical Review Feedback Software 52

eG Innovations

MARCH 7, 2023

SREs often face the need to clarify the remit of test methodologies within an organization, articles such as Stress Testing, Soak Testing and Spike Testing Best Practices and Performance Testing vs. Load Testing vs. Stress Testing may assist conversations. The article, What is Server Uptime Monitoring?

Data Visualization 52

Data Visualization Reporting Tools User Testing Artificial Inteligence 52

Userpilot

MARCH 14, 2024

In this article, we’ll delve into precisely that – helping you determine whether Heap is the ideal choice for your SaaS reporting needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Under the Data tab of your Heap dashboard, you can access raw event data.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

MARCH 14, 2024

In this article, we’ll delve into precisely that – helping you determine whether Heap is the ideal choice for your user behavior analysis needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Let’s get started! In-depth analysis on Heap.

Data Visualization 52

Data Visualization Analytic Tools Technical Review Feedback Software 52

Userpilot

MARCH 14, 2024

In this article, we’ll delve into precisely that – helping you determine whether Heap is the ideal choice for your churn analytics needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. In other words, you don’t need a lot of technical knowledge or expertise.

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Technical Review 52

Userpilot

FEBRUARY 25, 2024

In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your user engagement analysis needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52