Userpilot

JUNE 17, 2021

If you’ve ever signed up for a complex SaaS product, there’s a good chance you’ve seen demo content without realizing it. The value of demo content is perhaps most apparent for early-stage SaaS products with few users, or for products where the value is directly correlated with the presence of other users, such as a social network.

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Userpilot

APRIL 30, 2022

In this article, we will cover everything about in-app notifications. In the end, you’ll know how to create in-app notifications code-free. In-app messaging is a type of message that is sent to users while they are active in the app. You can leverage in-app messages to onboard new users , engage users, and reduce churn.

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Feedback Software Analytic Tools Software Review Customer Feedback 98

Userpilot

FEBRUARY 24, 2023

If so, you’re in the right place because that’s what this article explores! We’re having a closer look at the key Appcues analytics features, discussing their pros and cons, and checking out a few user reviews. Book the demo! Setting Appcues doesn’t require any coding and it supports both web and mobile apps.

Data Visualization 98

Data Visualization Analytic Tools Onboarding KPIs Software Review 98

Userpilot

OCTOBER 6, 2023

On the other hand, a B2B sales funnel concentrates on converting these qualified leads into paid customers through demos, pricing discussions, and other client-facing activities to close the deal. Review stage (BoFu). So, book a Userpilot demo if you want to trigger in-app messages and fuel your marketing funnel.

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Userpilot

MARCH 25, 2024

What if we told you you could track user sentiment in the user feedback , social comments, and online reviews you receive? In this article, we’ll explain what user sentiment analysis is, why it’s important, and uncover some of the best tools for tracking and analyzing customer sentiment.

Data Visualization 105

Data Visualization Feedback Software Analytic Tools Reporting Tools 105

Userpilot

MARCH 14, 2024

In this article, we’ll break down all the details, pros, and cons of one of Amplitude’s analytics features – the Pathfinder. Plus, it comes with other no-code features to help you build engaging product experiences! Book a demo with our team to see how we can help you improve conversions.

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Customer Experience 105

Userpilot

APRIL 22, 2024

This article aims to simplify feature analysis. Review feature usage data. Book a demo to see how Userpilot can transform your product analysis and help you drive growth. Try Userpilot and Take Your Product Growth to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is a product feature analysis?

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Userpilot

SEPTEMBER 21, 2022

This article provides a detailed guide to help you find the best knowledge-base software solutions so you can provide frictionless experiences to your customers. Knowledge base software, also called help center software, helps you create, organize, and manage self-service content. Book a demo to get started right away!

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Analytic Tools Feedback Software Reporting Tools Data Visualization 98

Userpilot

SEPTEMBER 5, 2021

Are you looking for the best strategies on how to market software products? Marketing software products can be challenging with the abundance of tools out there saying they do everything for everyone. How is marketing for software products different? What does a software marketing strategy for SaaS looks like?

Feedback Software 98

Feedback Software Analytic Tools Research Software Software Review 98

Userpilot

MARCH 25, 2024

In the article, we show you how to replicate the behavior flow report in GA4. If you’d like to learn more about Userpilot analytics and how they compare with GA4, book the demo! Try Userpilot and Take Your Product Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is behavior flow analysis?

Data Visualization 100

Data Visualization Analytic Tools Feedback Software Reporting Tools 100

Userpilot

JANUARY 8, 2024

This article shows you how. Book a demo now to begin. For instance, use educational blog posts for awareness, case studies for consideration, and product demos for decision-making. In-app strategies for converting free or trial users to paying customers. What is a customer acquisition strategy?

Analytic Tools 105

Analytic Tools Research Software Feedback Software Customer Experience 105

Userpilot

MAY 8, 2023

While product growth may seem as simple as “attract customers to your Software-as-a-Service solution” there are countless SaaS challenges and customer issues that you’ll need to overcome along the way. As the number of software tools and subscriptions increase, so too do the expectations of SaaS customers.

Analytic Tools 98

Analytic Tools Research Software Data Visualization Onboarding KPIs 98

Userpilot

APRIL 26, 2022

This article breaks it down, showing its features, limitations, and available alternatives. Pendo’s Resource Center has modules for announcements, onboarding, and user guidance (help articles, FAQs, checklists, etc.). Get a Userpilot demo and start offering self-service support in-app without having to code a Resource Center.

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Embedded Analytics Analytic Tools Feedback Software Data Visualization 98

Userpilot

MARCH 21, 2024

Offering a free trial or demo to showcase product value and encourage sign-ups. Implementing loyalty programs to reward users who provide feedback, reviews, and referrals to boost retention and advocacy. This is possible by elevating the user experience at every stage with personalization, in-app guidance, and targeted messaging.

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User Testing Analytic Tools Research Software Feedback Software 105

Userpilot

FEBRUARY 20, 2024

In this article, we’ll explore the benefits of targeted email marketing in SaaS, how to segment your audience for more impactful campaigns and go through practical steps to set up and optimize your targeted email marketing efforts.

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Analytic Tools Feedback Software Data Visualization User Testing 103

Userpilot

APRIL 3, 2024

In this article, we’ll explore the core elements of a resource center, go over the steps of building one, and share some design examples to inspire you! If you want to know more about how Userpilot can help you create a content resource center, book a demo now. Create tooltips code-free with Userpilot.

Feedback Software 105

Feedback Software Analytic Tools Research Software Data Visualization 105

Userpilot

NOVEMBER 15, 2021

UserGuiding is a no-code tool for user onboarding. In-app messaging. In-app messaging can be used to announce new features, send activity alerts, or improve user onboarding via modals, tooltips, and other elements. UserGuiding reviews. Get a demo and get started. What is UserGuiding? Interactive help center.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Onboarding KPIs 98

Userpilot

MAY 7, 2021

Self-service software is the perfect antidote to the modern world of instant gratification. What is self-service software? Why is self-service software growing popular in SaaS? Product adoption tools for self-service software. Customer support tools for self-service software. What is self-service software?

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Analytic Tools Feedback Software Software Review Data Visualization 52

Userpilot

APRIL 29, 2021

A product without customer onboarding software is a lot like attending a dinner party where you don’t know anyone and haven’t been welcomed in. Good onboarding software contains interactive walkthroughs, modals, tooltips, segmentation options, analytics, automation, in-app surveys and help centers. Table of Contents. Table of Contents.

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Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Userpilot

JANUARY 3, 2023

This article is for you if the above describes your situation. Prevent negative reviews. Identifying churn risk helps you prevent customer attrition due to factors under your control. Prevent negative reviews. With this, you won’t even have to ask before customers leave positive reviews on social media and review sites.

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Analytic Tools Feedback Software Research Software Data Visualization 98

Userpilot

JUNE 11, 2021

This is where analytics software comes in. In this post, we will break down the analytics software each SaaS business needs to understand their buyer and user personas, prospects, users, and revenue metrics & company health. What types of Analytics software does every SaaS business need? Traffic analytics software for SaaS.

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Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

JULY 29, 2021

The best practices for contextual customer communication involve: writing short and clear messaging, personalization , segmentation, and setting goals for product experiences to ensure every in-app message has a clear goal. Get a demo now! Whatever message you send your users needs to be contextual.

Feedback Software 98

Feedback Software Analytic Tools Reporting Tools Customer Communications 98

Userpilot

NOVEMBER 28, 2022

In this article, we’ll show you: What customer churn is and why it matters. For one, churned users leave negative reviews. Here’s why: Churned users leave negative reviews. Unhappy customers leave negative reviews and warn others about their bad experience with a product or service.

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Feedback Software Customer Feedback Customer Experience User Testing 98

Userpilot

NOVEMBER 17, 2021

After all, it’s the onboarding software of choice for 30% of Fortune 500 companies. This article will lay out the good, bad, beautiful, and ugly of WalkMe product tours to help anyone contemplating their platform for user onboarding needs. In many cases, this means training employees on how to use software that’s part of their job.

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Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

NOVEMBER 21, 2022

In this article, we’re going to break down what beta testing is, what makes a good beta tester, how to find and recruit them, and the difference they can make for you and your software. Reviews, chatter on social media, and forums can all drive interest before a launch. Target distinct segments with bespoke messaging.

User Testing 98

User Testing Feedback Software Analytic Tools Research Software 98

Userpilot

NOVEMBER 6, 2023

An experience gap can be created due to several factors, such as: – Misunderstanding your customers and their expectations. – Providing an incoherent customer experience due to the lack of an omnichannel strategy. Such unmet expectations can occur due to several reasons. How are customer experience gaps created?

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Customer Experience Feedback Software Customer Feedback Data Visualization 100

Userpilot

JANUARY 9, 2024

In this article, we provide a step-by-step UX audit guide, a checklist for performing a heuristic evaluation, and various other actionable recommendations. Review and analyze to identify improvement opportunities. If you're looking to perform a UX audit of your own, book a Userpilot Demo to see how we can help you with it.

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Research Software 105

Userpilot

JUNE 22, 2021

To provide the best onboarding experience, you naturally need the best onboarding software for SaaS. In this post, we will very briefly discuss what to look for in the best onboarding software for SaaS for you, and then move on to analyzing the top 6 choices you may want to consider. Which is the best onboarding software for you?

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Userpilot

MARCH 29, 2024

This article reveals the major causes of funnel leaks at each customer journey stage and how to fix them. Book a demo now to begin. Try Userpilot and Take Your Product Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is a conversion funnel leak? Ready to fix your leaky sales funnel?

Data Visualization 105

Data Visualization User Testing Analytic Tools Feedback Software 105

Userpilot

SEPTEMBER 5, 2021

Are you looking for the best strategies on how to market software products? Marketing software products can be challenging with the abundance of tools out there saying they do everything for everyone. How is marketing for software products different? What does a software marketing strategy for SaaS looks like?

Feedback Software 52

Feedback Software Analytic Tools Research Software Software Review 52

Userpilot

SEPTEMBER 5, 2021

Are you looking for the best strategies on how to market software products? Marketing software products can be challenging with the abundance of tools out there saying they do everything for everyone. How is marketing for software products different? What does a software marketing strategy for SaaS looks like?

Feedback Software 52

Feedback Software Analytic Tools Research Software Software Review 52

Userpilot

DECEMBER 9, 2021

In this article, we’ll take an in-depth look at what Net Revenue Retention is, why it matters and the multiple approaches you can take to improve it. Drive account expansion with contextual upgrade modals and in-app messages , and by reminding users of what they are missing out on. Get a demo and see how easy it is to get started.

Feedback Software 98

Feedback Software Data Visualization Onboarding KPIs Software Review 98

Userpilot

AUGUST 23, 2021

Detractors ( NPS 6 or lower) are customers who are unlikely to recommend your product to others due to low satisfaction with it. NPS software tools make this scalable with automatic, personalized messages that trigger based on a user’s NPS response. When is the last time you bought something online without reading any reviews?

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Feedback Software Analytic Tools Data Visualization User Testing 98

Userpilot

JANUARY 17, 2023

It involves adapting your product to your customer’s ever-changing expectations through in-app surveys and review gathering, making it timeless. If your SaaS offers a demo or a free trial, value realization can be the decisive moment when a user decides to convert into a paying customer. Create one code-free with Userpilot.

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Userpilot

OCTOBER 21, 2022

So even after the deal is closed, you should still care about customer confidence—which involves following the tactics we’ll show you in this article. Showing testimonials and reviews on your platforms so customers can see you’re trustworthy. Asana’s humorous error message. Share positive reviews and testimonials.

Feedback Software 98

Feedback Software User Testing Customer Experience Customer Feedback 98

Userpilot

SEPTEMBER 12, 2022

It may be reading articles on your blog, engaging with ads, leaving reviews, contacting the support team, and so on. Acquisition stage: Engaging with your digital ads, reading reviews on product listing platforms, and booking a demo or signing up for a trial. Align your ad (messaging, brand identity, CTA, etc.)

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Analytic Tools Feedback Software User Testing Customer Experience 98

Mixpanel

APRIL 18, 2024

Further, most B2B tools are productivity-boosting tools, which means when you do launch a new feature, you don’t always want to try to drive adoption with what could be noisy in-product messaging or tours. Learn more about using Mixpanel’s reporting and analytics in your next product rollout— request a demo today.

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Data Visualization B2B User Testing Customer Feedback 101