Userpilot

MARCH 25, 2024

Our article: Explains different SaaS valuation methods. Introduces key metrics that can affect your company’s value. Try Userpilot and Take Your Product Growth to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is the valuation of a SaaS company? To calculate the metric, add all 4 of them.

Feedback Software 102

Feedback Software Analytic Tools Research Software Data Visualization 102

Userpilot

OCTOBER 21, 2022

Does it have anything to do with the Minimum Viable Product? Why would you care about MVE as a product manager ? If you're after the answers to the questions, you're up for a treat because that's what we're exploring in the article! The MVE covers all user interactions with the product.

Customer Experience 98

Customer Experience Onboarding KPIs User Testing Customer Feedback 98

Userpilot

FEBRUARY 25, 2024

Using a product with a lot of customer friction is like wearing uncomfortable shoes. In the article, we show you how to identify and reduce customer friction in your SaaS product to boost product engagement. TL;DR Customer friction is the obstacles that customers face on their journey with the product.

Data Visualization 96

Data Visualization Analytic Tools Research Software User Friction 96

Userpilot

NOVEMBER 21, 2023

Do you even need a product launch checklist? Technically not, but it helps a lot to have one, and you will find out why from this article! More importantly, you will find here 2 different checklists: one for new products and the other for updates or feature releases. To evaluate your in-app messages, use flow analytics.

Product launches 98

Product launches User Testing Product Research Analytic Tools 98

Userpilot

JULY 24, 2023

Every new product launch is equal parts intimidating and exciting. As the market becomes increasingly saturated with similar SaaS products, your product launch can easily get lost in the noise. Therefore, you need a solid product launch plan to ensure your product isn’t among the 95% of new products that fail each year.

Product launches 95

Product launches User Testing Product Research ChatGPT 95

Userpilot

FEBRUARY 26, 2024

And how to do it with available product analytics solutions? These are the key questions the article discusses, so if you're after the answers, you’re up for a treat! Start building your marketing conversion funnels but creating all product user personas. For each funnel stage, choose relevant metrics.

Analytic Tools 102

Analytic Tools Data Visualization Feedback Software Research Software 102

Userpilot

JANUARY 31, 2023

An effective customer activation funnel can be an extremely powerful way to channel new customers through your product and get them to experience value fast. In this article, we’ll explore what customer activation is, how to unlock it within your own product, and the best tactics, techniques, and onboarding tools for the job.

Customer Experience 96

Customer Experience Analytic Tools User Testing Customer Feedback 96

Userpilot

JULY 18, 2023

This article shows you various ways to calculate churn, make sense of the data, and create proactive solutions to retain more customers. TL;DR Customer churn is the rate at which users discontinue their subscription or stop using a particular product or service. Poor onboarding. Bad customer service. Weak customer relationships.

User Testing 95

User Testing Feedback Software Data Visualization Customer Feedback 95

Userpilot

JUNE 19, 2019

Customer onboarding is an integral part of any SaaS business, and so we thought we’d share some of the best customer onboarding tools to help you out. First, let’s consider the differences between customer onboarding and user onboarding… Customer Onboarding Vs. User Onboarding.

Analytic Tools 79

Analytic Tools Feedback Software Onboarding KPIs Data Visualization 79

The Product Guy

JULY 17, 2017

Guest Post by: Prakhar Agarwal (Mentee, Session 4, The Product Mentor) [Paired with Mentor, Sara Varki]. Be it documents, photos, marketing, sales, or product, it’s all moving away from installing software on an operating system to just creating an account for a web-based service. Why User Onboarding. Introduction. Marketing).

Analytic Tools 100

Analytic Tools Research Software Feedback Software Onboarding KPIs 100

Userpilot

JULY 9, 2023

How do you evaluate product usability to guide the product design process? If you’re after the answer to this question, you’re in the right place, because that’s exactly what the article explores. TL;DR Product usability describes how easily customers can use a product to achieve their goals.

User Testing 97

User Testing Customer Experience Customer Feedback Product Research 97

Userpilot

SEPTEMBER 14, 2022

Knowing how to launch a product successfully is no easy feat – it takes careful planning, execution, and coordination. But when done right, a product launch can significantly succeed your business. So, how do you go about launching a product successfully? Write a positioning statement- how is your product different?

Feedback Software 95

Feedback Software Product Research Research Software Product Marketing 95

Userpilot

APRIL 13, 2022

Click tracking is an essential method for uncovering weak spots in the product UX and the user flow by analyzing how users engage with your UI. This article will equip you with all the necessary knowledge about: types of data can be tracked. Let’s begin our journey and unlock product growth opportunities with click tracking!

Analytic Tools 97

Analytic Tools Data Visualization Feedback Software Customer Feedback 97

Userpilot

AUGUST 18, 2021

Why is it important to measure customer engagement in your product? For SaaS companies, this can help to get insights into customer interactions with your product and brand which tells you what brings value to your customers. Measuring customer engagement helps improve retention , account expansion , and product advocacy.

Analytic Tools 98

Analytic Tools Feedback Software Customer Experience Customer Feedback 98

Userpilot

SEPTEMBER 30, 2022

In this article, we’ll cover: What digital customer experience (digital CX) is and how it compares to regular CX? Monitor your in-app user analytics for a direct view of what features are well-loved and which ones are neglected. You can then use this data to prioritize product improvements.

Customer Experience 93

Customer Experience User Testing Data Visualization Feedback Software 93

Gainsight

MAY 8, 2019

Buying the wrong software and getting stuck with a product that doesn’t serve your needs. Beyond that, give Pendo a call, and all the other Pendo competitors, because the only way you’re going to truly know which product is right for you is if you put in the work. Gainsight PX is purpose-built for product experience.

Analytic Tools 49

Analytic Tools Feedback Software Data Visualization Reporting Tools 49

Userpilot

SEPTEMBER 22, 2023

Looking for an effective Feature adoption tool and wondering if Appcues is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Appcues is the ideal choice for your Feature adoption needs. Looking for A Better Alternative for Feature adoption?

Onboarding KPIs 52

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 52

Userpilot

APRIL 7, 2024

SaaS product management is about understanding user pain points, crafting features that solve real problems, and constantly improving the user experience. The approach to managing SaaS products is entirely different from traditional on-premise software. Develop the product roadmap. Specify feature prioritization.

Feedback Software 40

Feedback Software Research Software Analytic Tools Data Visualization 40

Userpilot

SEPTEMBER 22, 2023

Looking for an effective Product adoption tool and wondering if Appcues is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Appcues is the ideal choice for your Product adoption needs. Looking for A Better Alternative for Product adoption?

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Data Visualization Feedback Software 52

Userpilot

AUGUST 29, 2021

This article will help you understand whether Amplitude Analytics is the right fit for you. Amplitude’s Event Segmentation function shows you what your users are doing within your product. Heap tells you all about what a customer is doing within your product. Which features are they engaging with the most?

Data Visualization 98

Data Visualization Analytic Tools Onboarding KPIs Reporting Tools 98

Userpilot

MARCH 29, 2023

Having a solid free trial marketing strategy is crucial to product growth. In this article, we’re going to show you exactly how you can build a reliable free trial strategy to convert free trial users! Implement in-app messaging and contextual onboarding to reduce the time-to-value for trial users.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs Data Visualization 98

Userpilot

OCTOBER 6, 2022

In-app messages are personalized notifications like modals , checklists , and tooltips that appear to users when they do something inside your app. Setting and tracking customer service communication metrics. Userpilot helps you onboard users, nurture loyalty, and drive revenue with highly customizable in-app messages.

Customer Communications 92

Customer Communications Feedback Software Research Software Analytic Tools 92

Userpilot

FEBRUARY 22, 2024

Great SaaS customer support is the key to keeping your customers happy and satisfied with your product. This article examines how to create an exceptional customer support strategy. TL;DR SaaS customer support is the process of assisting customers who use your product. Why is SaaS customer support important?

Feedback Software 91

Feedback Software Analytic Tools Customer Feedback Customer Experience 91

The Product Guy

JUNE 18, 2020

Guest Post by: Marvin Mathew (Mentee, Session 11, The Product Mentor) [Paired with Mentor, Jordan Bergtraum]. Ruthless prioritization translates to product teams spending time building the right thing at the right time. Product: What are the key metrics that we’re tracking? Each feedback loop has a minimum of four stages.

Product Research 165

Product Research Feedback Loop Feedback Software User Testing 165

Userpilot

JANUARY 9, 2023

What is a product persona? How can they help product managers build a successful product? These are just a few of the questions we explore in the article. We also look at the process of building a product persona, the data you need to collect, and some user persona examples that you can use for your SaaS.

Feedback Software 97

Feedback Software Research Software Analytic Tools User Testing 97

Userpilot

OCTOBER 30, 2023

As SaaS categories become increasingly competitive, customer retention optimization emerges as the key differentiator between thriving and fading companies. However, with a good product and a combination of the right retention strategies, it’s possible to retain a high percentage of your users. This is easier said than done.

Feedback Software 96

Feedback Software Analytic Tools Customer Feedback Customer Experience 96

Userpilot

MARCH 29, 2024

Brand activation is about driving product growth by connecting emotionally with people on a personal level. In this article, we take a deep dive into the concept of brand activation and go over 13 great examples that will inspire you to create your activation strategy. What do we learn from the best brand activation examples?

Branding 101

Branding Analytic Tools Feedback Software User Testing 101

Userpilot

FEBRUARY 21, 2023

Or is there another in-app onboarding software that is superior than the two? In this article, we explore the must-have features of no-code growth tools and thoroughly compare a few top ones, so you select the best choice for your company’s needs. It’s easy to track and analyze product usage with Appcues.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Software Review 52

Userpilot

FEBRUARY 21, 2023

Or is there another in-app onboarding software that is superior than the two? In this article, we explore the must-have features of no-code growth tools and thoroughly compare a few top ones, so you select the best choice for your company’s needs. TL;DR To be truly product-led , you must aim for no-code growth.

Analytic Tools 52

Analytic Tools Feedback Software Software Review Data Visualization 52

Userpilot

FEBRUARY 21, 2023

Or is there another in-app onboarding software that is superior than the two? In this article, we explore the must-have features of no-code growth tools and thoroughly compare a few top ones, so you select the best choice for your company’s needs. Nonetheless, Pendo is limited in terms of onboarding elements.

Analytic Tools 52

Analytic Tools Feedback Software Software Review Data Visualization 52

Userpilot

FEBRUARY 21, 2023

Or is there another in-app onboarding software that is superior than the two? In this article, we explore the must-have features of no-code growth tools and thoroughly compare a few top ones, so you select the best choice for your company’s needs. Nonetheless, Pendo is limited in terms of onboarding elements.

Analytic Tools 52

Analytic Tools Feedback Software Software Review Data Visualization 52

Userpilot

OCTOBER 27, 2022

Customer feedback is any information provided by customers about their experience with a product or service. It’s aimed to reveal their level of satisfaction and help product teams uncover room for improvement. You can also use Chameleon to create nice microsurveys to gather in-product feedback. Let’s dive in!

Feedback Software 52

Feedback Software Analytic Tools Data Visualization Research Software 52

Userpilot

OCTOBER 27, 2022

Customer experience management allows you to increase retention , and boost customer loyalty which translates into higher revenue and product growth. Userpilot is a code-free product growth platform that allows you to create onboarding experiences for your new customers and guide them throughout their journey.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Research Software 52

Userpilot

MARCH 1, 2023

The process of choosing a suitable tool becomes even more challenging when you also take into consideration your priorities, feature needs, and budget. In this article, we will compare the top solutions for collecting customer feedback, enabling you to make an informed decision quickly and easily. Let’s get started!

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

NOVEMBER 18, 2020

It’s not the users who use your product most often. That’s why retention is a key metric and reducing churn is a key objective. Pro users drive up your ACV because they are stable, content, long-term users of your product. What is so attractive about power users is that they help you to market and sell your product.

Analytic Tools 98

Analytic Tools Feedback Software Customer Experience User Testing 98

Andrew Chen

JUNE 25, 2019

Today, I have a wonderful guest essay to share by Lenny Rachitsky ( @lennysan ) — he’s recently left Airbnb after 7 years, much of his recent years as the product leader on Supply Growth. product, marketing, engineering, data science, design, content, and finance. What’s your differentiator, and how will you maintain it?

User Testing 111

User Testing Customer Experience Research Software Feedback Software 111

Userpilot

FEBRUARY 28, 2023

Or, is there a more appropriate in-app onboarding software available that would better suit your requirements? It’s important to take into account your priorities and the necessary features the tool should have to accomplish your objectives. TL;DR No-code growth is essential if you want your SaaS to be product-led.

Analytic Tools 52

Analytic Tools Software Review Feedback Software Data Visualization 52