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15 Best User Behavior Analytics Tools in 2024

Userpilot

User behavior analytics tools are an essential part of the modern product manager’s toolkit. You can use the information they provide to improve user engagement, boost conversion rates, streamline your marketing, and drive product growth. These robust tools help you track and analyze crucial user behavior data.

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14 Zendesk Integrations SaaS Companies Need in 2023

Userpilot

Are you looking for Zendesk integrations to boost the efficiency of your self-service customer support? The article explores the best Zendesk integrations for: Customer support Customer feedback Productivity Email and social media communication Analytics and reporting Let's get right to it!

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Top 7 Reasons For Customer Churn in SaaS and Tips to Address Them

Userpilot

By the end of this article, you’ll have a better understanding of the common pitfalls that lead to customer churn and how to avoid them. TL;DR Customer churn refers to the rate at which a business loses customers within a specific period. 3: Poor customer service or experience with the sales teams can make customers churn.

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Userlane vs Walkme: Which is the best tool for onboarding?

Userpilot

If you’re considering Userlane vs. Walkme for user onboarding in mid-market SaaS – a much better alternative for you will be to go for Userpilot or Appcues instead. Userlane Reviews. out of 5 star reviews. Here’s a typical review of Userlane: “What do you like best? Userlane has on average 4.6

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Consumer-Generated Marketing: Tools You Can Use to Grow Your Product

The Product Coalition

Uncover the tools available for effective consumer-generated marketing and learn how to utilize them in your own initiatives. In today’s highly saturated marketing environment, exorbitant marketing costs and big budgets are often required for effective promotion. What is consumer-generated marketing?

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Give your customers best practices, not just FAQs

Intercom, Inc.

For example, our support best practices article outlines a complete strategy for how to provide personalized customer support. Of course, customers are busy. Embed a how-to video within your doc for a speedier lesson. Once an article is published, don’t let it grow stale. It’s not just a series of FAQs. Let them watch.

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10 User Persona Examples for SaaS Products and How to Create Them

Userpilot

Looking for user persona examples to inspire your research, or (product) marketing strategy? In this article, we’ll take a quick look over what a user persona is and how to create one. SaaS User Persona Example-Userpilot: Product Marketing Manager 3. SaaS User Persona Example-ActiveCampaign: SaaS Product Marketer 7.