Article Embedded Analytics Messaging Startups 
Userpilot
APRIL 24, 2024
In 2023, over 26% of investments in American startups were directed toward AI-related companies. In this article, we explain: Why investing in AI in SaaS is a must. AI chatbots handle queries three times faster than customer service agents, improving efficiency while meeting customers’ preferences for self-service.
Userpilot
SEPTEMBER 21, 2022
This article provides a detailed guide to help you find the best knowledge-base software solutions so you can provide frictionless experiences to your customers. Knowledge base software, also called help center software, helps you create, organize, and manage self-service content. But how can you make use of it?
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Userpilot
JUNE 19, 2023
The main features of a good LMS are an intuitive UI, support for different content types, course management features, assessment and certification functionalities, tracking and reporting, collaboration features, and gamification. Tracking and reporting functionality to keep a pulse on learners’ progress. Userpilot UI patterns.
Userpilot
FEBRUARY 13, 2024
Having a hard time choosing the perfect customer self-service software? This article covers: Key benefits of the self-service method. Important features to look out for in a self-support tool. Good customer self-service portals help to: Answer customer queries instantly. Offer 24/7 support.
Userpilot
NOVEMBER 28, 2022
In this article, we’ll show you: What customer churn is and why it matters. If you’re a newer startup, your churn rate will likely be higher. Another reason could be because of bad customer service given to an existing customer. Most customers prefer self-service support. Churn rate benchmarks in SaaS.
Userpilot
SEPTEMBER 22, 2021
In this article, we discuss what engagement tools are and why you need them for your SaaS. Product analytics can tell you which features are “sticky” so you can direct users to the parts of your tool that are most likely to keep them subscribed. Embedded forms – embed forms across the site to capture leads and emails.
Userpilot
MARCH 29, 2024
By analyzing user behavior patterns and uncovering valuable insights, behavior analytics tools enable businesses to design strategies that drive retention and business growth. Discover the cutting-edge of behavioral analytics tools! Behavior analytics tools empower companies to make effective, data-driven decisions.
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