Userpilot

MARCH 29, 2023

What’s digital analytics? In this article, we also look at different kinds of digital analytics data, how to implement a digital analytics strategy, and the best tools to help you do it! TL;DR Digital analytics allows teams to measure and analyze product performance to improve their digital strategy.

Data Visualization 83

Data Visualization Analytic Tools Embedded Analytics Feedback Software 83

Userpilot

JULY 4, 2023

In this article, we’ll consider the 12 best Typeform alternatives for SaaS businesses. Userpilot NPS Dashboard. The real power of Userpilot surveys, however, lies in the built-in analytics dashboard. Analyze survey responses on a simple dashboard. Let’s begin!

Data Visualization 73

Data Visualization Analytic Tools Feedback Software Embedded Analytics 73

Userpilot

MAY 31, 2023

In this article we’ll look at 10 ways to leverage AI in SaaS, specifically focusing on how it can revolutionize business processes and improve the customer experience. TL;DR AI in customer experience refers to the use of AI technologies to enhance and improve the interactions between businesses and their customers.

Analytic Tools 80

Analytic Tools Feedback Software Customer Experience Artificial Inteligence 80

Userpilot

NOVEMBER 16, 2022

B2B marketing automation helps businesses grow faster, while not breaking the bank. In this article, we’ll cover: What B2B marketing automation is and how it benefits marketing and sales teams. 12 effective ways to grow your business using marketing automation strategies. What are the best practices for success?

Feedback Software 93

Feedback Software Analytic Tools B2B Embedded Analytics 93

eG Innovations

JULY 17, 2020

The focus for this article is to highlight: Who typically uses/interacts with the monitoring console and why they would need the data and ability to perform automated tasks and manual actions? In order to be effective, a monitoring tool needs to embed expertise to monitor each tier and layer of the infrastructure.

Reporting Tools 52

Reporting Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

JULY 20, 2023

If you’re here looking for a tool to implement customer self-service portals, chances are you’ve been struggling to build one by yourself. Thankfully, there’re simple solutions in the market that can help you create an efficient resource center, that integrates smoothly and is 100% self-service.

Embedded Analytics 94

Embedded Analytics Reporting Tools Data Visualization Analytic Tools 94

Userpilot

FEBRUARY 13, 2024

Having a hard time choosing the perfect customer self-service software? This article covers: Key benefits of the self-service method. Important features to look out for in a self-support tool. Good customer self-service portals help to: Answer customer queries instantly. Offer 24/7 support.

Analytic Tools 52

Analytic Tools Reporting Tools Feedback Software Embedded Analytics 52

Userpilot

DECEMBER 22, 2023

When navigating a complex highway system, they are absolutely priceless. There are plenty of specialist AI-powered writing tools around, and many businesses embed AI technology in their product to increase their efficiency and effectiveness. It walks the users through the key features, dashboards , and reports.

Analytic Tools 97

Analytic Tools Feedback Software UX Data Visualization 97

Userpilot

NOVEMBER 20, 2022

In this article, we’ll discuss how to deliver personalized, timely, and connected real-time interactions that bring value to the customer. Offer self-service support with an in-app resource center to allow customers to find instant help. Offer self-service options. Synthesia’s integration with Userpilot.

Customer Experience 96

Customer Experience Feedback Software Analytic Tools User Testing 96

The Product Coalition

JUNE 22, 2020

This article is part of a wider guide on how to establish a product discovery framework in your organization. Processes Methodologies Analytics Automate processes to do the boring work for you You’ll save a lot of time down the road by automating a few different processes or at least conducting them manually but routinely.

Customer Experience 78

Customer Experience Product Research Data Visualization Embedded Analytics 78

The Product Coalition

MAY 20, 2020

You don’t want to underestimate how much data you need to work with and end up with a bogged-down system. You might be self-teaching yourself data visualization in order to be a more attractive job candidate. One of the most loved features of Tableau are their interactive reports. Another consideration is of course, cost.

Data Visualization 84

Data Visualization Analytic Tools Reporting Tools Embedded Analytics 84

Userpilot

JANUARY 9, 2023

This article considers all you need to know about retention marketing. Sales analytics to identify better-qualified prospects and improve your marketing strategy. You can offer proactive self-service support via a help center. For instance, you can embed in-app video tutorials to provide visual solutions to challenges.

Feedback Software 89

Feedback Software Analytic Tools Research Software Customer Experience 89

Userpilot

MARCH 29, 2024

By analyzing user behavior patterns and uncovering valuable insights, behavior analytics tools enable businesses to design strategies that drive retention and business growth. Discover the cutting-edge of behavioral analytics tools! Behavior analytics tools empower companies to make effective, data-driven decisions.

Data Visualization 88

Data Visualization Analytic Tools Feedback Software Embedded Analytics 88

Userpilot

JUNE 9, 2022

Userlane analytics dashboard provides insights into feature and process adoption within the software application, and it assists in making content creation decisions based on actual user behavior and needs. The main purpose of Userlane was to help our users use our new HRIT system (Workday) properly. Customizable Reports.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Usersnap

JULY 14, 2021

If you’re already using Usersnap during production, I recommend creating a new project in the Usersnap dashboard called “Customer support tickets” (just as an example). After creating the new customer support tickets project inside Usersnap, the next step is to embed the feedback & support widget on your website.

Feedback Software 98

Feedback Software User Testing Customer Feedback Embedded Analytics 98

Userpilot

JANUARY 14, 2023

This article examines what customer education is and why it’s important. Userpilot helps you segment users, create your desired educational content, and embed them in-app to support new and existing customers. Customer education should be at the center of all your business systems. for maximum effect.

Customer Experience 96

Customer Experience Feedback Software Education Customer Feedback 96

Userpilot

FEBRUARY 3, 2023

In this article, we explore how to continuously educate and unlock value for your users throughout the customer lifecycle. Product analytics may reveal that some of the users have not engaged with an advanced feature for their use case yet. Among the examples are videos , case studies, documentation articles, and webinar recordings.

Onboarding KPIs 95

Onboarding KPIs Customer Experience User Testing Customer Feedback 95

Reveal

AUGUST 15, 2022

Reveal Embedded Analytics. Logi Analytics is one of the first white-labeled/OEM embedded analytics providers for small-to-medium-sized businesses. But is Logi Analytics the right embedded analytics solution for your organization? Logi Analytics Overview. The Pros of Logi Analytics.

Embedded Analytics 52

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 52

Userpilot

APRIL 29, 2022

In this article, you will get everything you need to know about customer onboarding specialists. I can’t solve my task and download the report. Mixpanel — for customer insights and analytics. When you choose what to do, then you will be guided by tooltips, videos, articles, and so on. Ticket system in Zendesk.

Feedback Software 87

Feedback Software Analytic Tools Data Visualization Reporting Tools 87

Userpilot

JUNE 10, 2022

In this article, we’ll cover several methods for collecting and managing feature requests to meet customer expectations. identify which requests you can tackle first using product analytics and segmentation. Users send bug reports when they’re using your product and it suddenly stops functioning as it should.

Feedback Software 52

Feedback Software Analytic Tools Product Research Data Visualization 52

Userpilot

APRIL 8, 2021

Here’s a sobering truth: if you run a SaaS company and don’t use customer analytics software , you probably won’t be in business very long. Gone are the days when business leaders can afford to make decisions solely on the basis of intuition. What is Customer Analytics Software? Best Customer Analytics Software 1.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Amplitude

NOVEMBER 4, 2020

We’ve all had times when we’ve read an article or blog post and wondered if the company uses its own solution to drive its success. By using analytics in Amplitude, our team found our customers’ retention was related to how often they learned something from an Amplitude chart and shared that learning with their network.

Data Visualization 52

Data Visualization Embedded Analytics Analytic Tools Customer Experience 52

Userpilot

JANUARY 8, 2024

This article shows you how. Use gated content for lead generation across the customer acquisition funnel Produce quality content—ebooks, case studies, industry reports, free tools—and gate it. These loops leverage the existing user base to attract new customers, creating a self-sustaining and scalable mechanism for growth.

Analytic Tools 100

Analytic Tools Research Software Feedback Software Customer Experience 100

The Product Coalition

JULY 3, 2018

Support Hero is an advanced knowledge base system for Saas apps. Help Saas app owners to provide more efficient self help resources to their users. Support Hero is self-service knowledge base that helps companies educate their clients. With Support Hero, you can embed your Help Center within your app.

Analytic Tools 60

Analytic Tools Feedback Software Education Embedded Analytics 60

Reveal

AUGUST 17, 2022

Reveal Embedded Analytics. Among all embedded analytics products on the market, Tableau is certainly one of the most popular BI tools for analyzing, visualizing, and working with data. Tableau has been helping businesses to transform raw data into valuable insights for more than 16 years.

Embedded Analytics 59

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 59

Reveal

JULY 20, 2022

Reveal Embedded Analytics. Looking for an alternative to Sisense embedded analytics platform? In this article, we will focus on only one of those Sisense alternatives – Reveal. Reveal has been rated as one of the highest performing embedded analytics solutions on the market based on customer satisfaction ratings.

Embedded Analytics 52

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 52

Userpilot

JANUARY 20, 2024

Looking for an effective self service support tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your self service support needs. What does self-service support entail?

Embedded Analytics 52

Embedded Analytics Data Visualization Reporting Tools Analytic Tools 52

Gainsight

MAY 23, 2023

This article was written by Phil Wainewright and originally published in Diginomica. ” Ultimately, Mehta believes that one key use for generative AI will be in configuring products such as Salesforce or Gainsight, particularly for business users who only occasionally tangle with the product.

Enterprise 59

Enterprise User Testing Customer Experience Customer Feedback 59

Userpilot

APRIL 21, 2024

Resolve issues quicker and provide efficient customer service. Free up support staff to focus on more complex issues by also adding self-service resources. Track engagement and analytics to see which areas of your in-app support need to be optimized and which content types you should prioritize in the future.

Analytic Tools 88

Analytic Tools Feedback Software Data Visualization Embedded Analytics 88

Usersnap

APRIL 29, 2023

In this article, we’ll explore what ChatGPT is and how it works. “You’re a product manager working for a digital marketing agency that creates custom content management systems for other companies. We were inspired to create this article by the work of Aatir Abdul Rauf. Let’s get started! What is ChatGPT?

ChatGPT 105

ChatGPT Feedback Software Artificial Inteligence Reporting Tools 105

Userpilot

AUGUST 26, 2022

In this article, we’ll be explaining the value of user feedback and how to gather user sentiment , with a strategy in place. Complementing your feedback surveys with always-on feedback widgets (live chat, chatbots, ticketing systems) lets you receive genuine responses from them without you even asking. Let’s get started!

Feedback Software 79

Feedback Software Customer Feedback User Testing Analytic Tools 79

Reveal

DECEMBER 2, 2021

Reveal Embedded Analytics. This is where tools such as Reveal and Looker come in handy – they convert raw data into easy-to-understand and easy-to-use insights that enable organizations to reshape and modernize the way they do business. A good embedded analytics solution offers a lot more than data visualizations.

Embedded Analytics 52

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 52

Userpilot

APRIL 15, 2024

This article aims to help you avoid that. Resource center analytics. Again, Userpilot’s NPS dashboard makes it easy to track recurring responses with NPS tags. For example, checking in with users after they read a knowledge base article helps you assess whether the article was easy to find and provided value.

User Friction 96

User Friction Customer Communications Analytic Tools Feedback Software 96

Userpilot

AUGUST 20, 2022

Let’s go over each of them: Implement a Net Promoter System. A Net Promoter System allows you to regularly track NPS and understand how your customers feel about your brand. For this, you can embed in-app surveys across your product’s UI that allow users to submit feedback while using your product when they want to.

Feedback Software 85

Feedback Software Customer Experience Customer Feedback User Testing 85

Reveal

JULY 19, 2022

Reveal Embedded Analytics. As a business owner or manager, it’s natural to want your business to run smoothly and efficiently. When it comes to embedded analytics a lot of business owners and managers use white labeling software that helps them build trustful and loyal relationships with their valuable customers.

Data Visualization 52

Data Visualization Embedded Analytics Analytic Tools Reporting Tools 52

Userpilot

APRIL 25, 2022

Use a color-coded system for a handy visual aid. When you have a change of staff, a friction log can be used to upskill and embed knowledge about your product for new starters. Friction logs aren’t technical documents, which means anyone who uses your product or service can create them. How do you create friction logs?

Feedback Software 95

Feedback Software Analytic Tools Data Visualization User Testing 95

Userpilot

NOVEMBER 30, 2022

In this article, we’re going to go over all the benefits, best practices, and software that you need to make a world-class self-serve knowledge base ! A knowledge base is a self-service support portal with different formats of resources that enable customers to troubleshoot their issues. Build customer loyalty.

Feedback Software 88

Feedback Software Analytic Tools Reporting Tools Data Visualization 88