How to Improve Customer Perception [+ Examples for SaaS]
Userpilot
MAY 27, 2024
Let’s explore what it is and how to measure it, then look at 10 ways to make customers look at your brand with a positive lens and increase product engagement ! Let’s see how you can measure customer perception: Collect customer feedback : Segment users and trigger contextual surveys like CES , CSAT , and NPS.
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