Userpilot

APRIL 6, 2023

Developing and releasing sophisticated products with all the bells and whistles imaginable might seem like a great idea. Overengineered products are difficult to use, filled with bugs, and instead of improving your users’ lives, they make them unnecessarily complicated. Why do developers overengineer software products?

Feedback Software 105

Feedback Software Analytic Tools Research Software User Testing 105

Userpilot

NOVEMBER 21, 2022

What does the product launch manager do? Does your organization really need such a role if you already have a product manager ? These are just a couple of questions we’re exploring in the articles so if that’s what you’re after, you’re in the right place. Ready to dive in? Let’s get to it.

Product launches 98

Product launches Product Research User Testing Research Software 98

Roman Pichler

MAY 11, 2021

Listen to this article: [link]. Myth #1: The product owner must ensure that the stakeholders are satisfied. While internal stakeholders such as marketing, sales, and support play an important role in successfully offering a product, it would be wrong to try to please them and to say yes to all their ideas and requests.

Weak Development Team 156

Weak Development Team Product Research User Testing Customer Experience 156

UX Studio: Product Management

MARCH 19, 2021

As a group of researchers at uxstudio we tend to seek new methods and ideas that we can share with each other and use to improve our work. Our group set a goal to learn more about features and user needs prioritization. We’ve read amazing articles describing and categorizing these techniques. Why do we use product stages?

Product Research 109

Product Research User Testing Development Customer Experience 109

Userpilot

DECEMBER 6, 2022

Product managers spend an incredible amount of time digging for user insights to uncover patterns that will drive product growth. User insights sum up your users’ perceptions and feelings about your product or service. How to collect valuable user insights: Collect customer feedback with in-app surveys.

Data Visualization 98

Data Visualization Customer Feedback User Testing Feedback Software 98

Userpilot

AUGUST 13, 2023

What’s a feature prioritization matrix and how can product teams leverage it to make better product decisions? These are the key questions we cover in the article. Examples of different prioritization frameworks. They also help PMs ensure that the new features are aligned with product and business goals.

Data Visualization 98

Data Visualization User Testing Customer Experience Feedback Software 98

Userpilot

MARCH 29, 2023

How can it help product and marketing teams make data-driven decisions and improve the user experience at different stages of the customer journey? In this article, we also look at different kinds of digital analytics data, how to implement a digital analytics strategy, and the best tools to help you do it! NPS scores or bug reports).

Data Visualization 98

Data Visualization Analytic Tools Embedded Analytics Feedback Software 98

Userpilot

OCTOBER 30, 2022

In this article, you’ll discover: Why the customer experience is key to customer retention and driving business growth, especially for SaaS companies. Customer experience improvement is optimizing your product and customer interactions to ensure users are happy at every point in their customer journeys. Gamify the product experience.

Feedback Software 97

Feedback Software Research Software Customer Experience User Testing 97

Roman Pichler

MARCH 9, 2021

Product Goals Defined. The Scrum Guide released in November 2020 states that “the product goal describes a future state of the product … [It] is the long-term objective for the Scrum team.” It also suggests that “the product goal is in the product backlog. Figure 1: The Product Goal in Context.

Product Goals 366

Product Goals Weak Development Team User Testing Vision 366

CardBoard

AUGUST 18, 2023

Would any self-respecting product team disagree? Maybe you’ve installed tracking in your product. And then how do you build this discipline into product management so data saves you time by focusing on the things that will really move the needle? This article is your guide to answering those questions.

Onboarding KPIs 52

Onboarding KPIs Data Visualization Analytic Tools Customer Feedback 52

Roman Pichler

FEBRUARY 14, 2023

Listen to the audio version of this article: [link] 1 Complement Scrum with a Product Discovery and Strategy Process Scrum is a simple framework that helps teams develop successful products. Otherwise, you might ask the wrong people for feedback on the increments and hence draw the wrong conclusions.

Product Research 342

Product Research Feedback Software Research Software User Testing 342

Userpilot

JANUARY 31, 2023

An effective customer activation funnel can be an extremely powerful way to channel new customers through your product and get them to experience value fast. In this article, we’ll explore what customer activation is, how to unlock it within your own product, and the best tactics, techniques, and onboarding tools for the job.

Customer Experience 98

Customer Experience Analytic Tools User Testing Customer Feedback 98

Userpilot

JUNE 3, 2022

Giving users a great first impression is critically important, so defining an effective SaaS onboarding funnel has got to be a priority for any product manager. In this article, we’re going to dig deep into the world of customer onboarding. Using your product as an engaged, paying customer. Signing up for a trial.

Analytic Tools 98

Analytic Tools Onboarding KPIs Research Software Feedback Software 98

The Product Coalition

NOVEMBER 19, 2020

Do you want to get this article in your inbox? Being a real framework, Scrum has been augmented by many other practices, techniques, and tools, embracing many of those so tightly that they seem to be indistinguishable from the framework itself. You can sign up here and join 28k other subscribers. in no particular order?—?I

Software Review 92

Software Review Research Software Download User Testing 92

Roman Pichler

SEPTEMBER 11, 2023

Listen to the audio version of this article: [link] Organise the Team around a Product As the name suggests, a product team is focused on a product. A first step to form effective product teams is therefore to identify the products in your organisation. But what is a product?

Reporting Tools 339

Reporting Tools User Testing Customer Experience Product Research 339

Userpilot

APRIL 25, 2022

Are you using a friction log to track and prioritize what to improve in your product? In this guide, our aim is to help savvy product managers understand what friction logs are, where you might use them, and how to create them. Product friction describes anything that causes your users difficulty. Let’s dive in!

Feedback Software 98

Feedback Software Analytic Tools Data Visualization User Testing 98

Userpilot

MARCH 16, 2023

If you’re a product manager who doesn’t have a firm grasp over your customer onboarding cost, stop right there – you’re putting your business in danger. In this article, we’re going to explore the ‘build vs buy’ argument, and break down what that means for creating a powerful onboarding experience.

Analytic Tools 98

Analytic Tools Feedback Software Customer Experience User Testing 98

Userpilot

FEBRUARY 17, 2023

What product discovery techniques can product managers use to build products that deliver value for their customers? This is the main question we answer in the article. Product discovery enables teams to achieve and maintain the product-market fit and removes bias from the product management process.

Product Research 98

Product Research User Testing Data Visualization Analytic Tools 98

Userpilot

JULY 14, 2023

What is a product analytics framework and why is it important? These are only two of the many questions this article tackles. We also look at: Different types of analyses to include in your framework How to develop a product analytics framework And, the best product analytics tools.

Analytic Tools 96

Analytic Tools Data Visualization Feedback Software Research Software 96

Roman Pichler

MARCH 9, 2021

Listen to this article: [link]. Product Goals Defined. The Scrum Guide released in November 2020 states that “the product goal describes a future state of the product … [It] is the long-term objective for the Scrum team.” It also suggests that “the product goal is in the product backlog.

Product Goals 156

Product Goals Weak Development Team User Testing Vision 156

Userpilot

MAY 29, 2023

Having a customer engagement framework in place will make it easier to organize your customer engagement efforts and track their results. A customer engagement model or framework makes organizing and deploying various customer engagement strategies easier along the customer journey. What is a customer engagement framework?

Analytic Tools 96

Analytic Tools Feedback Software User Testing Customer Experience 96

Userpilot

APRIL 23, 2023

What’s a product metrics framework? If you’re after answers to these questions, you’re in the right place because that’s exactly what we discuss in the article! We also look at how product managers can use Userpilot to implement product metrics frameworks. And how to choose one?

Onboarding KPIs 98

Onboarding KPIs Framework Analytic Tools Feedback Software 98

Userpilot

OCTOBER 4, 2022

Driving activation is a critically important skill for SaaS owners and product managers: in this article, we’re going to explore the most effective activation strategies for driving growth and engagement. A/B tests are a fantastic tool to help you compare and contrast options across different customer stages.

User Testing 98

User Testing Customer Experience Customer Feedback Data Visualization 98

The Product Coalition

MAY 17, 2021

Given that Scrum is a framework with a precise and concise yet short “manual,” this effect should not surprise anyone. Shall I notify you about articles like this one? Page 6: The Product Owner is one person, not a committee. Page 6: The Product Owner may represent the needs of many stakeholders in the Product Backlog.

Software Review 89

Software Review Technical Review Customer Experience Research Software 89

Bain Public

MAY 24, 2019

At Bain Public, we have learned a lot in the many hours and conversations spent mentoring, advising and consulting in product management. Getting it wrong comes in two forms: building the wrong product and building the product wrong. A well-understood product roadmap aligns behavior within the business.

Roadmap 40

Roadmap User Testing Research Software Customer Experience 40

Bain Public

MARCH 21, 2020

Within these organizations exist hundreds, perhaps thousands of dedicated product managers. But the product manager is often mistaken for the "project manager." One fosters an "IT mindset," while the other fosters a "Product mindset." As awareness of the concept grows, adopting a Product mindset has become acutely important.

User Testing 52

User Testing Weak Development Team Feedback Software Customer Experience 52

Userpilot

APRIL 27, 2023

It allows you to understand their pain points, needs, and desires so that you can build better products that satisfy genuine market demands. In this article, we explore the: Most common types of feedback, Top ways to collect actionable feedback, Best practices to follow, And, leading software that’ll get the job done.

Feedback Software 94

Feedback Software User Testing Customer Feedback Analytic Tools 94

ProductPlan

AUGUST 4, 2022

Product roadmapping frameworks work in a very similar way. There are a few routes you can take to achieve your product goals. Recap: What are Product Roadmaps? Recap: What are Product Roadmaps? A product roadmap is a holistic visual document that outlines your product’s growth path.

Framework 84

Framework Roadmap Feedback Software Customer Feedback 84

Intercom, Inc.

OCTOBER 18, 2021

The SaaS industry is full of advice on the perfect product metrics to gauge your users’ activation, engagement, and interactions. But how do these concepts translate into real product improvements? What are product metrics? Not all products are the same. or “How simple is our product to use?”

Data Visualization 269

Data Visualization Analytic Tools User Testing Research Software 269

Userpilot

JANUARY 23, 2023

A properly-crafted growth marketing framework brings clarity and direction to your SaaS business. It identifies and stirs you towards the most important things you need to achieve sustainable product growth. This article discusses the best growth marketing strategies within the AAARRR funnel. Let’s begin.

Analytic Tools 98

Analytic Tools Feedback Software Framework Data Visualization 98

The Product Coalition

DECEMBER 8, 2020

The following 58 Product Owner theses describe the PO role from a holistic product creation perspective. They cover the concept of the Product Owner role, product discovery, how to deal with external and internal stakeholders, product portfolio and product roadmap planning, and the Product Backlog refinement.

Product Research 88

Product Research User Testing Customer Experience Technical Review 88

Userpilot

MAY 9, 2024

The customer onboarding process is essential for product success. From initial sign-up to renewals and upgrades, it guides customers to ensure they have a seamless experience and can easily achieve their goals. The article will teach you how to design an onboarding strategy for your SaaS. Measure success and iterate.

Onboarding KPIs 52

Onboarding KPIs User Testing Data Visualization Analytic Tools 52

Userpilot

JANUARY 29, 2023

How can product managers leverage them to build successful products? These are just a handful of the questions we discuss in the article. Agile release planning allows teams to deliver value in less time and collect user feedback while they are still working on the product. What is agile release planning?

Agile 98

Agile Feedback Software User Testing Product Research 98

Userpilot

DECEMBER 8, 2022

Why is product failure such a common feature of the SaaS landscape? That’s one of the questions we’re dealing with in the article. We’re also looking at what product managers do to increase the survival chances of their products. Product failure is often attributed to poor UI/UX. Want to see how?

Feedback Software 98

Feedback Software Research Software User Testing Analytic Tools 98

Userpilot

MARCH 16, 2023

Analysis paralysis in product management can have some serious implications not only for the product but also for the business. That’s what we start with in this article before we move on to discussing its negative impact. Product managers may be victims of analysis paralysis when they have too much data to sift through.

Data Visualization 98

Data Visualization User Testing Feedback Software Analytic Tools 98

Userpilot

NOVEMBER 8, 2022

Your product go-to-market strategy is the final ingredient for any successful product launch. As a product marketer , it is your job to identify the best target audience for your product, while also finding the best pricing options, distribution channels, and unique value propositions.

Feedback Software 98

Feedback Software User Testing Product Research Strategy 98

Alty

FEBRUARY 10, 2017

In this guide, we’d like to show how you can minimize your spending without jeopardizing the success of your app product. Set Clear Product Goals First. Mobile app development on a tight budget remains budget as along as you have clearly defined product goals. Why does the customer need your product?

Feedback Software 40

Feedback Software Research Software Technical Review User Testing 40