Roman Pichler

FEBRUARY 19, 2024

Listen to the audio version of this article: [link] Introduction To discuss empowerment in product management, I find it helpful to distinguish three main levels of decision-making authority, product delivery, product discovery, and product strategy, as the model in Figure 1 shows. [1] I certainly don’t intend to make anyone feel bad.

Product Research 242

Product Research Product Management Product Manager Customer Experience 242

Imaginary Cloud - Design

MAY 21, 2020

So how can we, designers, help our users (kids) to make the most of their experience when interacting with a digital product? That's exactly what I'll cover through this article. From a design perspective, it is exciting to look into how such a target group can benefit from interacting with apps at a very early age.

Research Software 122

Research Software Customer Experience User Testing User Experience 122

Hutwork

MARCH 9, 2018

Magazine reports that most CEOs read at least a book a week, and this doesn’t include blogs, articles, podcasts, and videos they devour, too. Regardless, the following articles are a must-read for anyone concerned with rolling out the best product in each iteration. Hackernoon published Wayne Chang’s seminal article on user experience.

Article 82

Article Feedback Software Research Software User Testing 82

The Product Coalition

MAY 20, 2018

Interesting article from the Nielsen Norman Group, focused on detailing what Brutalism and Antidesign movements are about, and how they impact the product experience and how users consume information. Highlight of the article includes: “The parallels between ‘High-Concept’ theory and UX Design best practice are clear.

Article 68

Article UX User Testing Magazine 68

Userpilot

JANUARY 9, 2024

Understanding the difference between primary vs secondary users’ UX design is the key to creating a product that everyone loves. This article explores the differences between primary and secondary users in SaaS UX design and provides strategies for identifying them for your product. Surveys : These are written interviews.

Research Software 95

Research Software Analytic Tools User Testing Feedback Software 95

Roman Pichler

AUGUST 15, 2023

Listen to the audio version of this article: [link] 1 No Strategy The first and most crucial mistake is to have no product strategy at all. When that’s the case, a product is usually progressed based on the features requested by the users and stakeholders. This might be the risk of addressing the wrong target group or need.

Product Strategy 226

Product Strategy Strategy Research Software Customer Experience 226

The Product Coalition

OCTOBER 14, 2018

link] User Interviews. Another pertinent article from the Nielsen Norman Group, focused on User Interviews. The article goes into details regarding the differentiation between user interviews and usability testing. Asking users “Would you use this?” link] UX Writing. link] Animation in Mobile Apps.

Article 60

Article UX User Testing Customer Feedback 60

Userpilot

APRIL 10, 2024

In this article, we will explore all you need to know about knowledge bases and how you can create a knowledge management system that works. Your knowledge base should include articles, FAQs, checklists, video tutorials , links to customer support agents, product releases, and feedback widgets. Create granular content.

Feedback Software 95

Feedback Software Analytic Tools Research Software Data Visualization 95

Roman Pichler

DECEMBER 6, 2022

Listen to the audio version of this article: [link]. For instance, the marketing strategy, the user experience (UX) design and technology choices have to align to successfully acquire new users, increase conversion, or meet another product goal. The Need for Guidance and the Lack of Transactional Power.

Leadership 279

Leadership Technical Review Reporting Tools User Testing 279

The Product Coalition

AUGUST 12, 2023

One pillar of product management is the user experience. Our brains instinctively group similar elements. Elements that are close together are perceived as belonging to the same group. Likewise, elements that share visual attributes such as color, shape, or size are grouped together. “In

Product Management 114

Product Management Product Manager User Friction Management 114

UX Planet

FEBRUARY 1, 2024

User experience (UX) design is centered around creating products that not only meet users’ needs but also provide a seamless and enjoyable experience. To achieve this, it’s crucial to identify and address pain points — those areas where users face difficulties, frustrations, or challenges.

User Testing 84

User Testing Research Software Product Research Customer Feedback 84

Userpilot

JANUARY 10, 2024

Looking for the best ways to conduct user research and gather actionable insights? Whether you’re building a product from scratch, updating something on your platform, or just want to listen to users and create better experiences , this article provides the guide you need. Analyze and form a conclusion.

User Testing 104

User Testing Research Software Analytic Tools Feedback Software 104

UX Studio

APRIL 19, 2024

We studied 11 of the most popular sections and compared their usability, user experience, appearance, and functionality. Home page Both websites start with an almost full-screen “most recent” article or video. You don’t have to make an extra click to buy tickets (even for a group). Let the battle begin!

Data Visualization 87

Data Visualization User Testing Customer Experience Reporting Tools 87

The Product Coalition

JANUARY 3, 2023

Here’s a cheat sheet of the content we are going to cover in this article: Definition of usability testing Usability testing is the process of evaluating a product, such as a mobile app, website, or piece of software, to determine how easy and efficient it is for users to accomplish their desired tasks.

Research Software 134

Research Software User Testing Product Research Testing 134

UX Planet

JANUARY 15, 2024

Instant Messaging communication has also transitioned from chatting on Yahoo Messenger on desktops to conversing with family and friends on Whatsapp groups. Social media apps on smartphones have transformed into instantaneous broadcasts of life experiences. Digital addiction is on the rise globally, especially among teenagers.

UX 82

UX User Testing Customer Experience Artificial Inteligence 82

Userpilot

APRIL 3, 2024

In this article, we’ll explore the core elements of a resource center, go over the steps of building one, and share some design examples to inspire you! TL;DR A resource center provides tailored content to aid users in problem-solving your product. Organize the resource center to enhance the user experience.

Feedback Software 101

Feedback Software Analytic Tools Research Software Data Visualization 101

UX Planet

JANUARY 23, 2024

Master Google Analytics 4 for user behavior analysis, UX design optimization, and enhanced website performance to improve sales. Hi there, I was looking into Google Analytics 4 and found an article by Alice Emma Walker. So, I decided to write this article. It’s six years old.

Data Visualization 81

Data Visualization Analytic Tools User Testing UX 81

Userpilot

MARCH 10, 2024

In either case, monitoring and analyzing user behavior patterns can help drive more user engagement and minimize churn. In this article, we’ll take a closer look at different examples of behavioral patterns. TL;DR User behavior patterns refer to the common behaviors people demonstrate while using an app.

Data Visualization 101

Data Visualization User Testing Customer Feedback Customer Experience 101

Userzoom

MARCH 28, 2018

Headlining the event was Paul Boag , a leader in Digital Strategy and User Experience Design, who brought his manifesto on ‘How to Start a User Experience Revolution’ and inspired our audience to ‘light a fire’ under their efforts to get stakeholders more invested in UX.

Customer Experience 50

Customer Experience User Experience User Testing Research Software 50

Userpilot

DECEMBER 3, 2022

In this article, we cover the following: What UX design is and why UX is important in SaaS. TLDR; UX design includes all of the elements a user encounters when interacting with your brand online. Follow that up with interactive walkthroughs like tooltips, to show users how to complete those actions. What is UX design?

Feedback Software 98

Feedback Software Research Software Analytic Tools User Testing 98

Userpilot

MARCH 19, 2024

Tracking user activity patterns helps you understand users better and uncover insights to increase product engagement. This article shows you practical steps to accomplish this task. You will also find the best tools for the job and learn about key behavior metrics to monitor for tracking user patterns.

Data Visualization 97

Data Visualization Analytic Tools Feedback Software Customer Feedback 97

Imaginary Cloud - Design

DECEMBER 19, 2018

If we take the word of no less than Jonathan Ive, Apple’s senior vice president of industrial design, focus groups just ensure that you create bland products. However, focus groups are one of the most low-budget and less time-consuming user research techniques, since they allow you to gather data from several people simultaneously.

User Testing 41

User Testing Research Software Feedback Software Systems Review 41

Product Talk

APRIL 5, 2023

Getting a group together to generate ideas—an activity often referred to as “ brainstorming ”—doesn’t always go smoothly. Getting a group together to generate ideas—an activity often referred to as “brainstorming”—doesn’t always go smoothly. But there are still benefits to generating ideas in a group setting.

Engineering 217

Engineering Feedback Software Product Research Technical Review 217

Userpilot

FEBRUARY 29, 2024

User behavior analytics helps you understand how users engage with your SaaS. By digging into the user flow data, you can spot friction points and identify improvements to enhance the user experience. In this article, we answer the question: how does user behavior analytics work?

Data Visualization 99

Data Visualization Analytic Tools Feedback Software User Testing 99

Userpilot

NOVEMBER 30, 2023

These are only some of the questions that the article tackles. TL;DR The UX research process is a sequence of steps to collect and analyze data on user interactions with the product to better understand their needs and preferences. Use your product analytics tools or customer feedback to identify the relevant segments or user cohorts.

Product Research 97

Product Research User Testing Research Software Data Visualization 97

Userpilot

MARCH 12, 2024

In this article, we explain what Paths is, how to create the report, its use cases, and compare it to similar features in other tools. TL;DR Userpilot Paths allows product , marketing, and customer success teams to map out all the actions users take before or after an event. User actions following sign-up.

Data Visualization 102

Data Visualization Analytic Tools Customer Experience Customer Feedback 102

Userpilot

MARCH 25, 2024

In the article, we show you how to replicate the behavior flow report in GA4. TL;DR Behavior flow analysis was a feature in General Analytics that allowed users to visualize paths that the users took when navigating websites. New User Activation dashboard in Userpilot. Let’s get right to it!

Data Visualization 92

Data Visualization Analytic Tools Feedback Software Reporting Tools 92

Userpilot

DECEMBER 13, 2023

This is the main focus of the article. TL;DR UX strategy provides guidance to the UX design team on how to create and improve experiences that satisfy user needs. TL;DR UX strategy provides guidance to the UX design team on how to create and improve experiences that satisfy user needs.

Research Software 98

Research Software Analytic Tools Feedback Software User Testing 98

Userpilot

FEBRUARY 19, 2024

The drop-off rate is one of the key product metrics to track to improve the customer experience. This article explains: What drop-off rate is. TL;DR The drop-off rate is the percentage of users who start an action or process but don’t complete it. Next, you enable 1 in-app experience for each and measure which performs best.

Analytic Tools 102

Analytic Tools Data Visualization Onboarding KPIs User Testing 102

Userzoom

AUGUST 2, 2018

In which we discuss customer journeys and the many ways we can map them in order to make sense of our users’ experiences. User research can help you to create a better experience map #uxchat. conduct user interviews with customers, then set them up into their segment groups, generate a map for each segment.

Customer Experience 52

Customer Experience User Testing User Experience Customer Feedback 52

Userpilot

JANUARY 9, 2024

In the world of SaaS, having a seamless user experience can make or break your company's success. This is why conducting a UX audit is so important – to understand where the user experience is lacking and why. Essentially, you need to have a goal in mind for the user experience audit.

Analytic Tools 103

Analytic Tools Data Visualization Feedback Software Research Software 103

Userpilot

NOVEMBER 30, 2023

This is the main focus of the article, so if you’re after the answer, we’ve got you covered! A market gap can be caused by missing functionality or poor user experience. Your colleagues, especially customer-facing ones, can offer valuable insights into unmet user needs and shifts in the markets.

User Testing 102

User Testing Data Visualization Feedback Software Research Software 102

Userpilot

DECEMBER 6, 2023

That’s what you’ll find out from this article. Thanks to dogfooding, companies increase their chances of delivering a positive user experience right off the bat. Start implementing a dogfooding program by recruiting users from across the organization, especially those not involved in the product development.

Feedback Software 96

Feedback Software Analytic Tools Research Software Reporting Tools 96

UX Planet

FEBRUARY 19, 2024

This article is for aspiring designers who are still creating a strong introduction to their UX or UI portfolio. In this article I am going to share with you 50 examples of proven design portfolio introductions from designer hires from Google, Apple, Facebook, Uber, Apple, Spotify, Airbnb, and Amazon. Sanat Rath, Google Hi, I’m Sanat.

UX 86

UX Technical Review Customer Experience Weak Development Team 86

Userpilot

APRIL 22, 2024

This article aims to simplify feature analysis. TL;DR Product feature analysis involves evaluating product features to understand their impact on user satisfaction and market performance. They define the primary problem the product solves or the essential tasks it allows users to complete. We cover: Types of product features.

Data Visualization 100

Data Visualization Analytic Tools Feedback Software Weak Development Team 100

UX Planet

JANUARY 18, 2024

User research aims to centralize the user in the design and development process, whether through interviews, usability studies, or other methods. It’s a beacon that illuminates user pain points and behavioral nuances, gleaned from direct insights. How To Conduct User Research?

Data Visualization 75

Data Visualization User Testing Research Software Product Research 75

Userpilot

JULY 30, 2023

In this article, we’ll look into how to use marketing automation segmentation to drive growth and the best tools for it. TL;DR Customer segmentation in marketing automation involves grouping leads and customers based on shared characteristics to personalize marketing messages. Behavioral segmentation.

Analytic Tools 97

Analytic Tools Feedback Software Data Visualization Customer Experience 97