INDUSTRY INSIGHTS YOUR PEERS ARE READING
to understand users’ needs, to create excellent experiences that solve those needs and to keep innovating products, with these aims in mind. At the end of the day, I measure myself by how I was able to improve our customers’ experiences with Atlassian’s products.” MORE
Google’s tech alone didn’t build them into a top company, User Research matters too! Such insight, and their acquisition of such continues broadening, then helps informs competitive user engagement strategies. User loyalty is the natural result. MORE
This is any kind of investigation, experiment or study where the results can be presented with numerical values. This is any kind of investigation, experiment or study where the results aren’t in numerical form. Remote user testing is a good example of qualitative research. MORE
Headlining the event was Paul Boag , a leader in Digital Strategy and User Experience Design, who brought his manifesto on ‘How to Start a User Experience Revolution’ and inspired our audience to ‘light a fire’ under their efforts to get stakeholders more invested in UX. With more than 20 years experience, Paul has worked with hundreds of organisations. What inspired your talk on ‘How to Start a User Experience Revolution’? MORE
This is why you need to start thinking about the in-app experience. This article was originally posted on AB Tasty as Mobile APP Growth: Why The In-App Experience Is More Important Than Ever. User ExperienceDownloaded an app last week? MORE
When you scale, uncertainty arises in the form of change – your market changes, your users’ needs change, and your organization changes. Some companies rely on instinct and opinions to make decisions, but this article focuses on knowledge as a decision-making model. Data : data is feedback from your users, your market, or your product. It can be a lengthy spreadsheet (quantitative) or a one-on-one interview with a user (qualitative). MORE
This article outlines three reasons why you should, and offers six no-hassle ways to enhance your terms of service page. Its purpose is to protect both owners and visitors and ensure the website or app offers the intended experience. It shows that the company cares about its users. MORE
But in just two years, Wikipedia contained more articles than Microsoft was able to include in the whole of Encarta – and it was free. Simple design tools are the best to use with prototyping software to give a user an experience we can test assumptions against right away. MORE
This article was originally posted on AB Tasty as 8 Best Practices for Creating Long-Form Content. User ExperienceSome marketers believe that creating long-form content for the internet is a waste of time; short attention spans mean it’s. Read more. MORE
He regularly interviewed users to work out their needs, he gathered and analyzed usage data of the product to extract new requirements, and he defined new features with a high level of detail. The feature was developed on schedule, and successfully launched to a controlled group of users. MORE
link] User Interviews. Another pertinent article from the Nielsen Norman Group, focused on User Interviews. The article goes into details regarding the differentiation between user interviews and usability testing. Asking users “Would you use this?” MORE
This article was originally posted on AB Tasty as Why Segmenting by Personality Should be Part of a Personalization Strategy. Conversion Optimization Personalization User Experience MORE
There’s a darn good reason why there are so many PSYCHOLOGY+UX articles floating around. User experience design has its conceptual roots in cognitive and behavioural psychology. The user understands that she is looking at an organized list of items curated by Amazon algorithms. MORE
And because websites require user interaction in the form of linking, scrolling, and filling in forms, you will want to include some people who have difficulty with fine motor control and/or those who cannot use a mouse or other input device. Mobility (wheelchair users, e.g.). The examples we will be discussing further down in the article are focused mainly on blind and low vision participants, but many lessons are applicable to accessibility testing as a whole. MORE
This article was originally posted on AB Tasty as 9 Easy Tips For Creating An About Us Page That Will Work For Any Brand. Conversion Optimization User ExperienceA company's 'About Us' page is one of its most important. MORE
So for anyone who wants to connect with millennials, or is even just thinking about how they can build a better digital product, here are some tips to help your brand through User Experience (UX) design. Having empathy with the user is a hot topic. MORE
This article was originally posted on AB Tasty as How To Build a Successful Customer Support Team. Uncategorized User ExperienceWhy is Customer Support Important? Put simply, poor customer support will cost you. This facet of your business contributes to clients’ Read more. MORE
Of course, your goal is to get more and more users and engage them with your application. But how can the user experience of your product help? How can you measure if your users are engaged? The last round of user tests showed the prototype was seamless and easy to use. How will you know if your users are engaged? They can tell you exactly what users are doing, but they can’t tell you why they’re doing it or how to make them stop. MORE
Interesting article from the Nielsen Norman Group, focused on detailing what Brutalism and Antidesign movements are about, and how they impact the product experience and how users consume information. May//18//2018 Here are some interesting finds on UI/UX of the week! MORE
This article was originally posted on AB Tasty as We Live in a Post-Truth world, and Conversion Optimization is Paying the Price. Conversion Optimization User Experience MORE
This article explores the value of both moderated and unmoderated user research. Conversely, every usability issue that is identified and fixed before your product gets in the hands of real users saves you the time and money of costly reworking or lost business. If you only take one thing away from this article, it should be that: User research always provides value. Moderated usability studies involve in-person tests with real users. MORE
The best user experiences don’t happen by luck. And, ideally, you conduct testing and gather user feedback between each stage, repeating and revising as necessary. (In But let’s live in an ideal world, just for this article. MORE
Magazine reports that most CEOs read at least a book a week, and this doesn’t include blogs, articles, podcasts, and videos they devour, too. Regardless, the following articles are a must-read for anyone concerned with rolling out the best product in each iteration. Here are the top 33 most amazing product management articles in no specific order. This insightful article from McKinsey & Company talks about today’s product manager evolving into a mini-CEO. MORE
Here are 10 things that you might have thought, or heard, about web accessibility that aren’t necessarily true… 1) Accessibility is just for blind or partially-sighted users. 7) My users don’t have issues with accessing my website! MORE
How can we design products that users love, while also building a sustainable business model through advertising? User experience and advertisements seem incompatible. . In fact, I’d say the most lucrative adverts elevate the user experience. MORE
If you read Jacob Nielsen’s article closely it would be clear that sample size of 5 is enough to identify 85% of the problems. We might be doing a disservice to the better UX cause by stating “3 out of 8 users liked this” or “4 out of 6 users preferred this design.” MORE
In which we discuss customer journeys and the many ways we can map them in order to make sense of our users’ experiences. Customer experience maps. User story maps. User journey maps. Customer experience map. User story map. MORE
This article was originally posted on AB Tasty as The Art of Writing Sales Follow-Up Emails to Boost Customer Loyalty. Personalization User ExperienceEvery entrepreneur knows how essential it is to consistently provide excellent customer service. MORE
This article was originally posted on AB Tasty as 6 Tips for Making Your Ecommerce Business Ready for Voice Search. E-commerce User ExperienceIs your ecommerce business ready for voice search? It should be. Voice commerce sales amounted to an impressive $1.8 billion in. MORE
People increasingly ignore irrelevant ads while being more receptive to tailored online experiences. This article was originally posted on AB Tasty as 5 Behavioral Targeting Tactics to Boost Your Conversions. Personalization User Experience MORE
Acquire and convert more users by perfecting the most direct path to realizing that benefit. It simply didn’t make sense to keep paying to acquire more users only to push them into a leaky conversion funnel. They learned that videos performed best, followed by articles. MORE
Interesting article showcasing the importance of responsive web products, detailing statistics on the reach of responsive products, and what strategies to adopt in order to produce effective Products of that nature. March//9//2018 Here are some interesting finds on UI/UX of the week! MORE
Delivering smooth online experiences is one of the top priorities for marketers, and with good reason. This article was originally posted on AB Tasty as How to Use Geographic Targeting to Deliver Better Online Experiences. Personalization User Experience MORE
This article was originally posted on AB Tasty as The Art of Writing Sales Follow-Up Emails to Boost Customer Loyalty. Personalization User ExperienceEvery entrepreneur knows how essential it is to consistently provide excellent customer service. MORE
While form design isn’t a new concept – there are many articles out there that talk about this specific practice – webforms are often a fact of life for many websites that are transactional in nature. Usually these are known tasks that users may regular conduct. MORE
Which screens are experiencing the most crashes with the consequence of the highest proportion of users quitting the app? This can cause user frustration and/or a decrease in user trust, which will in due course lead to lower retention rates. How many users are experiencing this? MORE
Well, this article is for you. This article was originally posted on AB Tasty as The Non-Coder’s Introduction to Mobile-First, Responsive Email Design. Conversion Optimization User ExperienceCoding isn’t your ‘thing’. MORE
This article will answer all your questions and explain everything you need to know to get started on your own. The kit was based on our experience building our internal design system across two offices. User Experience Research MORE
As a consequence, the majority of the best practices and principles of a good user experience that we’ve become used to need to be redefined, if used at all. Build Out Conversations, Not User Stories. In my experience, building user stories for conversational interfaces turns out very clunky, and a better approach is to build out possible conversations between the end user and the product. Adapt to What Users Would Naturally Say. MORE
His latest book, Mapping Experiences (O’Reilly, 2016), focuses on the role of visualizations in strategy and innovation and in this talk from ProductTank New York he discusses the roles and duties related to mapping experiences. Jim quotes Steve Jobs as saying in 1997: “You’ve got to start with the customer experience and work back toward the technology – not the other way around.” What happened in the 40 years between Theodore Levitt’s article and Steve Jobs’ speech? MORE
Mind the Product
JANUARY 4, 2018
So for anyone who wants to connect with millennials, or is even just thinking about how they can build a better digital product, here are some tips to help your brand through User Experience (UX) design. Having empathy with the user is a hot topic.
Userzoom
AUGUST 2, 2018
In which we discuss customer journeys and the many ways we can map them in order to make sense of our users’ experiences. Customer experience maps. User story maps. User journey maps. Customer experience map. User story map.
Mind the Product
DECEMBER 17, 2018
As a consequence, the majority of the best practices and principles of a good user experience that we’ve become used to need to be redefined, if used at all. Build Out Conversations, Not User Stories. In my experience, building user stories for conversational interfaces turns out very clunky, and a better approach is to build out possible conversations between the end user and the product. Adapt to What Users Would Naturally Say.
Userzoom
MARCH 28, 2018
Headlining the event was Paul Boag , a leader in Digital Strategy and User Experience Design, who brought his manifesto on ‘How to Start a User Experience Revolution’ and inspired our audience to ‘light a fire’ under their efforts to get stakeholders more invested in UX. With more than 20 years experience, Paul has worked with hundreds of organisations. What inspired your talk on ‘How to Start a User Experience Revolution’?
Advertisement
THE 5 LEVELS OF ANALYTICS: TABLE OF CONTENTS User Demands Are Ever-Changing…. business market is following suit, driven by the demands of users who. experiences. At Logi, we believe users will continue demanding deeper, more. hinders user adoption. where users are.
UX Studio
AUGUST 1, 2017
Of course, your goal is to get more and more users and engage them with your application. But how can the user experience of your product help? How can you measure if your users are engaged? The last round of user tests showed the prototype was seamless and easy to use. How will you know if your users are engaged? They can tell you exactly what users are doing, but they can’t tell you why they’re doing it or how to make them stop.
|
The Product Coalition
OCTOBER 14, 2018
link] User Interviews. Another pertinent article from the Nielsen Norman Group, focused on User Interviews. The article goes into details regarding the differentiation between user interviews and usability testing. Asking users “Would you use this?”
The Product Coalition
MAY 20, 2018
Interesting article from the Nielsen Norman Group, focused on detailing what Brutalism and Antidesign movements are about, and how they impact the product experience and how users consume information. May//18//2018 Here are some interesting finds on UI/UX of the week!
AB Tasty
APRIL 26, 2019
This article was originally posted on AB Tasty as How To Build a Successful Customer Support Team. Uncategorized User ExperienceWhy is Customer Support Important? Put simply, poor customer support will cost you. This facet of your business contributes to clients’ Read more.
The Product Coalition
MARCH 11, 2018
Interesting article showcasing the importance of responsive web products, detailing statistics on the reach of responsive products, and what strategies to adopt in order to produce effective Products of that nature. March//9//2018 Here are some interesting finds on UI/UX of the week!
Mind the Product
MARCH 28, 2019
This article explores the value of both moderated and unmoderated user research. Conversely, every usability issue that is identified and fixed before your product gets in the hands of real users saves you the time and money of costly reworking or lost business. If you only take one thing away from this article, it should be that: User research always provides value. Moderated usability studies involve in-person tests with real users.
|
Userzoom
MARCH 28, 2018
This is any kind of investigation, experiment or study where the results can be presented with numerical values. This is any kind of investigation, experiment or study where the results aren’t in numerical form. Remote user testing is a good example of qualitative research.
AB Tasty
NOVEMBER 30, 2018
This article was originally posted on AB Tasty as We Live in a Post-Truth world, and Conversion Optimization is Paying the Price. Conversion Optimization User Experience
Mind the Product
APRIL 23, 2019
When you scale, uncertainty arises in the form of change – your market changes, your users’ needs change, and your organization changes. Some companies rely on instinct and opinions to make decisions, but this article focuses on knowledge as a decision-making model. Data : data is feedback from your users, your market, or your product. It can be a lengthy spreadsheet (quantitative) or a one-on-one interview with a user (qualitative).
Usersnap
APRIL 12, 2019
Google’s tech alone didn’t build them into a top company, User Research matters too! Such insight, and their acquisition of such continues broadening, then helps informs competitive user engagement strategies. User loyalty is the natural result.
AB Tasty
DECEMBER 14, 2018
This article was originally posted on AB Tasty as 6 Tips for Making Your Ecommerce Business Ready for Voice Search. E-commerce User ExperienceIs your ecommerce business ready for voice search? It should be. Voice commerce sales amounted to an impressive $1.8 billion in.
AB Tasty
DECEMBER 3, 2018
Well, this article is for you. This article was originally posted on AB Tasty as The Non-Coder’s Introduction to Mobile-First, Responsive Email Design. Conversion Optimization User ExperienceCoding isn’t your ‘thing’.
Mind the Product
OCTOBER 20, 2017
This article outlines three reasons why you should, and offers six no-hassle ways to enhance your terms of service page. Its purpose is to protect both owners and visitors and ensure the website or app offers the intended experience. It shows that the company cares about its users.
AB Tasty
DECEMBER 12, 2018
Delivering smooth online experiences is one of the top priorities for marketers, and with good reason. This article was originally posted on AB Tasty as How to Use Geographic Targeting to Deliver Better Online Experiences. Personalization User Experience
AB Tasty
DECEMBER 20, 2018
This article was originally posted on AB Tasty as The Art of Writing Sales Follow-Up Emails to Boost Customer Loyalty. Personalization User ExperienceEvery entrepreneur knows how essential it is to consistently provide excellent customer service.
AB Tasty
DECEMBER 19, 2018
People increasingly ignore irrelevant ads while being more receptive to tailored online experiences. This article was originally posted on AB Tasty as 5 Behavioral Targeting Tactics to Boost Your Conversions. Personalization User Experience
AB Tasty
NOVEMBER 13, 2018
This article was originally posted on AB Tasty as Why Segmenting by Personality Should be Part of a Personalization Strategy. Conversion Optimization Personalization User Experience
AB Tasty
DECEMBER 17, 2018
This article was originally posted on AB Tasty as 8 Best Practices for Creating Long-Form Content. User ExperienceSome marketers believe that creating long-form content for the internet is a waste of time; short attention spans mean it’s. Read more.
AB Tasty
JANUARY 18, 2019
This article was originally posted on AB Tasty as 9 Easy Tips For Creating An About Us Page That Will Work For Any Brand. Conversion Optimization User ExperienceA company's 'About Us' page is one of its most important.
Mind the Product
APRIL 11, 2018
Acquire and convert more users by perfecting the most direct path to realizing that benefit. It simply didn’t make sense to keep paying to acquire more users only to push them into a leaky conversion funnel. They learned that videos performed best, followed by articles.
AB Tasty
OCTOBER 15, 2018
This is why you need to start thinking about the in-app experience. This article was originally posted on AB Tasty as Mobile APP Growth: Why The In-App Experience Is More Important Than Ever. User ExperienceDownloaded an app last week?
AB Tasty
DECEMBER 20, 2018
This article was originally posted on AB Tasty as The Art of Writing Sales Follow-Up Emails to Boost Customer Loyalty. Personalization User ExperienceEvery entrepreneur knows how essential it is to consistently provide excellent customer service.
Userzoom
MARCH 27, 2018
There’s a darn good reason why there are so many PSYCHOLOGY+UX articles floating around. User experience design has its conceptual roots in cognitive and behavioural psychology. The user understands that she is looking at an organized list of items curated by Amazon algorithms.
Userzoom
MAY 23, 2018
The best user experiences don’t happen by luck. And, ideally, you conduct testing and gather user feedback between each stage, repeating and revising as necessary. (In But let’s live in an ideal world, just for this article.
Mind the Product
SEPTEMBER 29, 2017
But in just two years, Wikipedia contained more articles than Microsoft was able to include in the whole of Encarta – and it was free. Simple design tools are the best to use with prototyping software to give a user an experience we can test assumptions against right away.
Userzoom
MAY 31, 2018
While form design isn’t a new concept – there are many articles out there that talk about this specific practice – webforms are often a fact of life for many websites that are transactional in nature. Usually these are known tasks that users may regular conduct.
Userzoom
APRIL 4, 2018
Here are 10 things that you might have thought, or heard, about web accessibility that aren’t necessarily true… 1) Accessibility is just for blind or partially-sighted users. 7) My users don’t have issues with accessing my website!
Userzoom
JANUARY 3, 2018
This article will answer all your questions and explain everything you need to know to get started on your own. The kit was based on our experience building our internal design system across two offices. User Experience Research
Mind the Product
APRIL 4, 2018
His latest book, Mapping Experiences (O’Reilly, 2016), focuses on the role of visualizations in strategy and innovation and in this talk from ProductTank New York he discusses the roles and duties related to mapping experiences. Jim quotes Steve Jobs as saying in 1997: “You’ve got to start with the customer experience and work back toward the technology – not the other way around.” What happened in the 40 years between Theodore Levitt’s article and Steve Jobs’ speech?
Userzoom
APRIL 5, 2018
If you read Jacob Nielsen’s article closely it would be clear that sample size of 5 is enough to identify 85% of the problems. We might be doing a disservice to the better UX cause by stating “3 out of 8 users liked this” or “4 out of 6 users preferred this design.”
Mind the Product
APRIL 21, 2017
How can we design products that users love, while also building a sustainable business model through advertising? User experience and advertisements seem incompatible. . In fact, I’d say the most lucrative adverts elevate the user experience.
Mind the Product
FEBRUARY 14, 2017
He regularly interviewed users to work out their needs, he gathered and analyzed usage data of the product to extract new requirements, and he defined new features with a high level of detail. The feature was developed on schedule, and successfully launched to a controlled group of users.
Userzoom
MARCH 27, 2018
And because websites require user interaction in the form of linking, scrolling, and filling in forms, you will want to include some people who have difficulty with fine motor control and/or those who cannot use a mouse or other input device. Mobility (wheelchair users, e.g.). The examples we will be discussing further down in the article are focused mainly on blind and low vision participants, but many lessons are applicable to accessibility testing as a whole.
Appsee
SEPTEMBER 20, 2018
Which screens are experiencing the most crashes with the consequence of the highest proportion of users quitting the app? This can cause user frustration and/or a decrease in user trust, which will in due course lead to lower retention rates. How many users are experiencing this?
The Product Coalition
MAY 14, 2018
to understand users’ needs, to create excellent experiences that solve those needs and to keep innovating products, with these aims in mind. At the end of the day, I measure myself by how I was able to improve our customers’ experiences with Atlassian’s products.”
85 
Let's personalize your content