Userpilot

SEPTEMBER 21, 2022

This article provides a detailed guide to help you find the best knowledge-base software solutions so you can provide frictionless experiences to your customers. Knowledge base software, also called help center software, helps you create, organize, and manage self-service content. But how can you make use of it?

Analytic Tools 87

Analytic Tools Feedback Software Reporting Tools Data Visualization 87

Userpilot

JANUARY 21, 2022

Looking for a simple but effective software release notes template to communicate product changes to your customers? In this article, we cover a brief recap on what software release notes then showcase some of the best practices with great examples from SaaS products. Example of software release notes from Slack.

Feedback Software 87

Feedback Software Analytic Tools User Testing Customer Feedback 87

Userpilot

SEPTEMBER 2, 2022

In this article, we’ll look at various customer training tools available on the market. Customer education platforms are software specifically designed to make onboarding and continuous user education easy. Help Scout is your go-to software for tidying up customer support. Interactive Product Walkthroughs.

Analytic Tools 94

Analytic Tools Feedback Software Reporting Tools Education 94