Userpilot

JULY 27, 2023

In this article, we’ve outlined the major roles that move the needle in terms of product growth alongside their KPIs and current salary ranges. Product Manager : In charge of creating product strategy and overseeing the design process, among other things. Confused about trying to understand SaaS roles?

Research Software 94

Research Software Feedback Software Analytic Tools Onboarding KPIs 94

Userpilot

SEPTEMBER 14, 2023

What are the different types of product managers? This is the key question this article discusses, so if you’re after the answer, you’re in the right place! We also look at the levels of seniority among product managers as well as the skills they need to lead successful teams and build products that delight customers.

Research Software 91

Research Software Analytic Tools Feedback Software Product Research 91

Userpilot

OCTOBER 25, 2022

If you’re wondering what strategic product management is, you’ve come to the right place! In the article, we’re looking at the responsibilities of strategic product managers and how they can use data effectively to shape product strategy and deliver delightful experiences to users!

Product Research 89

Product Research User Testing Customer Feedback Research Software 89

Userpilot

JULY 17, 2023

How to choose the right product team structure for your SaaS? This is the main question we discuss in this article, so if you’re after the answer, you’re in the right place! TL;DR A product team structure describes how the business organizes experts from different roles and functions to deliver successful products.

Analytic Tools 84

Analytic Tools Feedback Software Research Software Product Research 84

Userpilot

JUNE 22, 2023

Addressing this burden enhances the customer experience, leading to greater overall satisfaction. In this article, we will learn how to effectively reduce the load on your customer support team with 11 effective tactics. TL;DR Product complexity, new features and updates , and poor onboarding can lead to high customer support loads.

Analytic Tools 75

Analytic Tools Feedback Software Customer Experience Data Visualization 75

Userpilot

NOVEMBER 14, 2022

Are you wondering what behavioral product management is? Or how behavioral product managers are different from traditional product managers ? If so, you’re in the right place as these are some of the questions we’re exploring in the article! Behavioral PMs are great data product managers.

Data Visualization 77

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 77

Userpilot

APRIL 7, 2024

SaaS product management is about understanding user pain points, crafting features that solve real problems, and constantly improving the user experience. The approach to managing SaaS products is entirely different from traditional on-premise software. Develop the product roadmap. Strategic thinking.

Feedback Software 40

Feedback Software Research Software Analytic Tools Data Visualization 40

Userpilot

OCTOBER 6, 2022

What is data product management? How is it different from product management ? These are just a few questions we’re answering in the article. Data product management is the discipline of collecting and analyzing data to develop and improve products. A data product management team has two groups.

Data Visualization 93

Data Visualization Customer Feedback Analytic Tools User Testing 93

Gainsight

APRIL 5, 2022

Multi-product companies are bursting with growth potential. But product leaders and managers know how challenging it can be to keep that growth moving in the right direction. However, there are tried-and-true ways for product leaders to use analytics to drive multi-product growth. Users are forgotten.

Analytic Tools 52

Analytic Tools Embedded Analytics Feedback Software Product Research 52

Userpilot

AUGUST 29, 2023

Product management is equal parts art and science – and it’s vital to the success of your SaaS. TL;DR Product management describes the continual process of overseeing the development of a product across its entire lifecycle. The main difference between product management and project management is the focus.

Data Visualization 94

Data Visualization Analytic Tools Feedback Software Research Software 94

Userpilot

OCTOBER 16, 2022

For customer-centric SaaS companies, customer intimacy is indispensable to driving product growth. In this article, we’ll discuss what exactly customer intimacy means and how you can nurture long-lasting relationships that result in retention. Customer intimacy isn’t a metric you can measure. The three value disciplines.

User Testing 96

User Testing Feedback Software Research Software Analytic Tools 96

Userpilot

JANUARY 18, 2021

If you’re a SaaS company that wants to grow faster, you should definitely be thinking about Product Activation Rate Optimization: raising the percentage of users who stick around long enough to experience the value of your product. Gant charts, time tracking, segmentation of users by department — all features he wants.

Analytic Tools 80

Analytic Tools Feedback Software Data Visualization Customer Experience 80

Userpilot

OCTOBER 6, 2022

Here are some of the best practices for effective customer communication: Segmenting users so that you can hyper-personalize their emails, welcome screens, etc. Setting and tracking customer service communication metrics. Userpilot helps you onboard users, nurture loyalty, and drive revenue with highly customizable in-app messages.

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Customer Communications Feedback Software Research Software Analytic Tools 81

Userpilot

MAY 5, 2022

What does the product management process involve? Why is it important for product managers to follow them? These are just a couple of the questions that we are going to tackle in this article, so grab a beverage of your choice, find a comfy spot, and let’s dive in! What is product management? What are its stages?

Product Research 92

Product Research User Testing Research Software Feedback Software 92

Userpilot

MAY 13, 2021

Product intelligence is the magic that turns everyday products into smart machines. It’s what helps teams build great product experiences. From Alexa putting on your favorite tunes in the kitchen to Siri setting up your morning alarm, product intelligence is the bridge that connects people to products.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

JUNE 7, 2021

This curated guide covers 12 SaaS marketing automation tools to help the multi-tasking product marketing ninjas save some time! Best SaaS marketing automation tools for product adoption. Best SaaS marketing automation tools for user communication. Looking to build a marketing automation stack for your SaaS? Table of Contents.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Userpilot

DECEMBER 6, 2022

In this article, we’re going to walk you through the different types of beta testing, why you need them, and how to run successful beta tests to drive product growth ! Technical beta testing helps you find product bugs while marketing testing can give you insights into how the target market is reacting to your product.

User Testing 77

User Testing Data Visualization Analytic Tools Feedback Software 77

Intercom, Inc.

MARCH 29, 2022

We were joined by more than 2,500 customers, partners, and others who wanted to learn more about our product, goals, and the path ahead. We’re sharing the entire recording of New at Intercom – if you didn’t make it, or just want to experience it all over again, here’s your opportunity. And that is what today is all about: innovation.

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Feedback Software Customer Communications Reporting Tools Events 118