UX Planet

JANUARY 18, 2024

UX research emerges as a pivotal factor in crafting user-centered designs and strategies. This process, often undervalued in real-world scenarios, is crucial for understanding user behaviors, needs, and preferences. We will explore how even within budget or feasibility constraints, UX research remains indispensable.

Data Visualization 84

Data Visualization User Testing Research Software Product Research 84

Userpilot

DECEMBER 13, 2023

How do you develop a robust UX strategy? This is the main focus of the article. We also look at: What a UX design strategy is Why it’s important Its core principles and elements A practical example of a company with well-established UX strategies Let’s dive right in! What is a UX strategy?

Research Software 79

Research Software Analytic Tools Feedback Software User Testing 79

Userpilot

JANUARY 10, 2024

Looking for the best ways to conduct user research and gather actionable insights? Whether you’re building a product from scratch, updating something on your platform, or just want to listen to users and create better experiences , this article provides the guide you need. What is user research?

User Testing 89

User Testing Research Software Analytic Tools Feedback Software 89

Userpilot

DECEMBER 6, 2023

In the dynamic world of digital design, the roles of the web designer vs UX designer stand out as pivotal contributors to the online landscape. This article explores the roles and responsibilities of the web designer and the UX designer. UX design, however, involves optimizing a product to generate better user experiences.

Research Software 80

Research Software Analytic Tools Feedback Software Data Visualization 80

Userpilot

NOVEMBER 30, 2023

What is the UX research process? These are only some of the questions that the article tackles. It also outlines a 9-step guide on how to conduct UX research for product managers and UX designers. It also helps teams empathize with users and foster customer-centric organizational cultures.

Product Research 78

Product Research User Testing Research Software Data Visualization 78

Userpilot

MAY 18, 2023

What's the difference between UX vs CX? UX deals with a user's interactions with specific aspects of your product, while CX is broader and covers all customer engagements with your brand. Read on to find four key differences between UX and CX and how to improve both. What is user experience?

Customer Experience 78

Customer Experience User Testing Analytic Tools Feedback Software 78

UX Studio: Product Management

AUGUST 1, 2021

But how can the user experience of your product help? How can you measure if your users are engaged? How can you measure user experience? UX research is a key ingredient and UX metrics are the solution. The ideas were tested and researched in a pleasant way. At the product launch.

Data Visualization 132

Data Visualization Customer Feedback Customer Experience User Experience 132

Userpilot

JANUARY 9, 2024

Understanding the difference between primary vs secondary users’ UX design is the key to creating a product that everyone loves. This article explores the differences between primary and secondary users in SaaS UX design and provides strategies for identifying them for your product.

Research Software 77

Research Software Analytic Tools User Testing Feedback Software 77

The Product Coalition

SEPTEMBER 29, 2022

Today, almost any SaaS platform offers a reporting or insights module. But how are users experiencing these features? User research is the best way to find out. A little investigative research on G2 uncovered the top 5 analytics UX mistakes made by SaaS vendors. What do they like?

Analytic Tools 105

Analytic Tools Data Visualization Research Software User Testing 105

UX Planet

FEBRUARY 1, 2024

User experience (UX) design is centered around creating products that not only meet users’ needs but also provide a seamless and enjoyable experience. To achieve this, it’s crucial to identify and address pain points — those areas where users face difficulties, frustrations, or challenges.

User Testing 92

User Testing Research Software Product Research Customer Feedback 92

Userpilot

OCTOBER 8, 2021

If you want to take your SaaS company's MRR to the next level , it might be time for you to investigate the subject of product growth platforms. By turning your product itself into a viral sales engine, these platforms take the pressure off traditional sales and marketing departments — and, of course, their associated budgets.

Analytic Tools 87

Analytic Tools Research Software Data Visualization Product Research 87

The Product Coalition

JANUARY 3, 2023

Usability testing is an important part of the app development process because it helps to ensure that the app is easy and enjoyable to use. This is particularly important for mobile apps, as users have high expectations for the apps they use and are quick to uninstall those that are difficult or frustrating to use.

Research Software 130

Research Software User Testing Product Research Testing 130

Userpilot

JULY 27, 2023

Confused about trying to understand SaaS roles? SaaS companies have many moving parts, and it can be difficult to determine who does what. In this article, we’ve outlined the major roles that move the needle in terms of product growth alongside their KPIs and current salary ranges. What is a SaaS business model?

Research Software 89

Research Software Feedback Software Analytic Tools Onboarding KPIs 89

Userpilot

MAY 8, 2023

While product growth may seem as simple as “attract customers to your Software-as-a-Service solution” there are countless SaaS challenges and customer issues that you’ll need to overcome along the way. As the number of software tools and subscriptions increase, so too do the expectations of SaaS customers.

Analytic Tools 89

Analytic Tools Research Software Data Visualization Onboarding KPIs 89

Userpilot

MARCH 4, 2024

Looking for ways to uncover behavior patterns (UX) and optimize your product experience? In this article, you’ll learn: Behavioral design principles to incorporate in your user interface and experience. Six methods to identify behavioral patterns that influence user behavior. Book a demo now to begin.

Data Visualization 83

Data Visualization Feedback Software Analytic Tools Research Software 83

Userpilot

DECEMBER 3, 2022

UX design can make or break your product’s success. Poor UX can negatively impact engagement , and conversion rates, and stunt growth. There are many easy UX improvements you can make today to leave a better first impression. In this article, we cover the following: What UX design is and why UX is important in SaaS.

Feedback Software 90

Feedback Software Research Software Analytic Tools User Testing 90

UX Planet

MAY 24, 2024

Photo by Jan Tinneberg on Unsplash Disclaimer: This article has been sitting in my drafts for 4 years. Recently, due to my urge to learn more about UX Design and thanks to my employer, I attended a virtual UX conference conducted by the Nielsen and Norman Group (NN/g). I mean, why not?

Agile 87

Agile UX User Testing Research Software 87

Userpilot

JUNE 4, 2024

The right interaction design principles can help you create intuitive, user-friendly product experiences that drive long-term retention. Today’s article shows you some of these principles and how to apply them in your UX design. Ready to create engaging user experiences for your SaaS?

Data Visualization 79

Data Visualization Feedback Software Research Software Analytic Tools 79

Userpilot

MAY 1, 2024

What’s the best way to ensure your product hits the right chord with users? A user needs analysis conducted with product analytics data lets you build products that address user pain points and exceed their expectations. In this article, we dig deeper into what user needs analysis is and how you can get started with it.

User Testing 87

User Testing Feedback Software Analytic Tools Research Software 87

Userpilot

JANUARY 15, 2024

Looking for ways to incorporate empathy in UX design? This article shows you the tips and tricks to implement. We cover: The difference between sympathy and empathy in UX design. Steps to conduct user research and incorporate empathy into your design thinking process. Tools for user research and empathic UX design.

User Testing 96

User Testing Customer Experience Data Visualization Research Software 96

Userpilot

MAY 30, 2024

This article provides a detailed guide, covering: What is customer sentiment, and why does it matter for your bottom line? How to conduct customer sentiment analytics: Get equipped with the right customer sentiment analysis tools. Here is how to analyze customer sentiment with Userpilot: Measure user sentiment with in-app microsurveys.

Analytic Tools 83

Analytic Tools Feedback Software Data Visualization Research Software 83

Userpilot

JANUARY 11, 2022

From Amazon’s navigation bar to Whatsapp’s deleted messages: bad UX design is something that we’re all familiar with as consumers. From a SaaS point of view, a poor user experience can sometimes mean the loss of a paying customer , or perhaps hundreds of them. Bad UX Design #1: New feature, new tab.

Analytic Tools 97

Analytic Tools Research Software UX Customer Experience 97

Userpilot

MARCH 24, 2024

Looking for user flow examples to inspire your UX design process ? This article shows you 11 examples across different user journey stages. We also cover best practices to help you create logical user flows and develop memorable user experiences. Discover user paths to app actions.

Data Visualization 90

Data Visualization Customer Feedback Analytic Tools User Testing 90

Userpilot

APRIL 22, 2024

In SaaS, it’s advised to follow customer success best practices to ensure that users achieve their desired outcomes with your product and become loyal advocates for your brand. In this article, we’ll share 17 best practices that you can implement today to increase retention , revenue, and engagement. But what strategies work?

Analytic Tools 70

Analytic Tools Feedback Software Research Software Customer Experience 70

Usersnap

OCTOBER 3, 2023

In the competitive landscape of product management, prioritizing user satisfaction and engagement is pivotal. Understanding User Experience (UX) is a cornerstone, making UX measurement crucial. UX measurement ensures products align with user expectations, fostering loyalty and retention. Adoption 4.

Customer Experience 59

Customer Experience Customer Feedback User Experience User Testing 59

UX Planet

JANUARY 1, 2024

[link] Most beginners associate UX design with the use of Figma. But UI/UX design is a broader field of knowledge and skills. In this article, I’ve put together step-by-step tips on becoming a sought-after UX designer. User interface designers focus on the visual elements that users interact with.

Feedback Software 75

Feedback Software Research Software User Testing UX 75

UX Planet

MARCH 5, 2024

Photo by Patrick Perkins on Unsplash I can’t count the number of times I’ve been told research is very important in my design process. You should conduct research to understand the needs of your users, “If you don’t conduct research, how do you know how to solve the problems of your users?” User research.

User Testing 88

User Testing Product Research Research Software Data Visualization 88

The Product Coalition

MAY 16, 2021

Are you seeking a trusted app development company for a long-term partnership? Here we provide a brief overview of the best app developers for startups for 2021. From day one, most startups are concerned with the question “How to find the best technology partner.” You’re in the right place!

Analytic Tools 121

Analytic Tools Research Software Startups Development 121

UX Planet

JANUARY 24, 2024

And just like that, the idea for a new article was born. I decided to compile a list of all the apps, websites, and paid services that I find useful and worth investing in as a UX/UI designer. ChatGPT AI tools are highly effective for data analysis. This is where these tools come in handy to lighten the workload.

Research Software 52

Research Software UX ChatGPT Data Visualization 52

Userpilot

OCTOBER 4, 2022

Wondering which attitudinal metrics you should track to measure the effectiveness of your UX ? Along with numerous operational metrics (cost per acquisition) and business metrics (revenue per month), you should also pay attention to user experience metrics. These help you understand: how users feel about your product.

Customer Experience 67

Customer Experience Onboarding KPIs Feedback Software Analytic Tools 67

Userpilot

OCTOBER 1, 2022

Software adoption is crucial to the success of SaaS companies because it secures users to be long-term customers. A SaaS business model relies on recurring revenue from retained users, so if adoption fails, the whole business model fails as well. What is software adoption? Let’s go over the concepts: TL;DR.

Feedback Software 88

Feedback Software Research Software User Testing Onboarding KPIs 88

The Product HQ

MAY 10, 2024

People from several different backgrounds decide to become platform product managers and follow a rich and rewarding career that is varied, fulfilling, and well-paid. To thrive in the role, budding platform PMs need to learn technical and softer skill sets, such as effective customer research and road-mapping a product’s route to market.

Reporting Tools 52

Reporting Tools Research Software Analytic Tools Feedback Software 52

Userpilot

MAY 30, 2024

In the dynamic world of SaaS, creating a robust product feedback loop is essential for continuous improvement. Whether you’re launching a new feature or refining an existing one, gathering insights from users ensures that your product aligns with their needs and expectations. to collect user behavior data. A sample NPS survey.

Product Research 71

Product Research Feedback Software Feedback Loop User Testing 71

UX Studio: Product Management

DECEMBER 7, 2022

Including UX research in any UX project is crucial for all businesses with any digital platform. It’s an extremely powerful tool to understand your audience better, make data-based design decisions, and invest in the right solutions. You can shorten your search by reaching out to UX studio.

User Testing 52

User Testing Research Software Product Research UX 52

UX Planet

MARCH 5, 2024

Just as the physical world operates under predictable cause-and-effect relationships, so too does the world of User Experience (UX) design. Behind every interaction on every digital interface, lies a series of cause-and-effect relationships, dictating the predictable outcomes and human behaviors we encounter as users.

Data Visualization 83

Data Visualization UX Research Software Feedback Software 83

UX Planet

MARCH 2, 2024

With the rapid evolution of technology, particularly AI, resulting in a major shift in interaction paradigms in recent years , there’s a pressing need to rethink the design process. This approach involves examining what current technology enables and figuring out how it can be utilized to achieve user outcomes.

Product Research 68

Product Research Research Software User Testing Analytic Tools 68

Userpilot

DECEMBER 7, 2023

This article explores what data-driven insights are and why they are important. It will also guide you through uncovering and harnessing these insights in your SaaS business. For instance, market research data can help you decide on effective product management strategies. Gather data. Visualize data to uncover insights.

Data Visualization 85

Data Visualization Analytic Tools Feedback Software Research Software 85