Artificial Inteligence Customer Communications Data Visualization Messaging 
Userpilot
APRIL 17, 2024
Want to understand what customers think and how they behave in your product ? If so, you need to invest in the right customer insight tools. These tools are perfect for providing valuable customer insights to make product improvements and optimize your customer experience.
Userpilot
NOVEMBER 2, 2022
Today’s SaaS market is highly competitive, and in this industry with a lot of similar products and prices, superior customer service makes all the difference. There is much work to be done, from recruiting and training support agents, to purchasing expensive tools and working shifts. So let’s get into it.
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The Product Coalition
OCTOBER 20, 2023
With AI technology, marketers can identify microtrends and even predict trends, saving time and resources through automated digital marketing services. Artificial intelligence (AI) has begun to transform all facets of our professional and personal lives. The source predicted that the value would surpass $107.5
Userpilot
NOVEMBER 8, 2022
Customer engagement technology amplifies manual efforts and helps companies serve users faster. Your customers are already enjoying the benefits of tech-driven engagement from other brands and will naturally expect the same from you. Read on to learn more about using technology to drive customer engagement and retention.
Usersnap
SEPTEMBER 1, 2022
One of the best ways to drive better customer experience than using sentiment analysis tools. Below, we describe what an online sentiment analysis tool is and how businesses can benefit from using them. Tools like this can also help if you struggle to find how to respond to positive reviews effectively.
Intercom, Inc.
MAY 12, 2021
Without this knowledge, it’s inevitable that your customer communication will remain impersonal and inefficient, neither of which will empower your team to meet ever-rising customer expectations. Armed with the right data, your team will be able to move the needle on providing personal customer communication at scale.
Intercom, Inc.
JUNE 1, 2021
As brick-and-mortar businesses closed worldwide, companies and customers alike had to pivot to digital-first ways of doing business. Not only that, but 49% say those interactions are highly complex, and 32% report that there have been more emotional customer support interactions.
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