The Product Coalition

OCTOBER 6, 2023

But how do machines learn to detect emotions, and what business opportunities does emotion AI present? Later, these features are pre-processed and used to train a machine learning algorithm that can precisely predict the emotional states of users. Robots with emotions can perform complex tasks better.

Research Software 130

Research Software Reporting Tools Data Visualization Automotive 130

Intercom, Inc.

JUNE 23, 2020

After they experience modern Support with a messenger from future facing businesses, they become frustrated when forced to use older, inferior technology like email, forms, ticketing systems, and long wait times in phone systems. Customers are switching from businesses hiding behind forms and email ticketing systems.

Customer Communications 245

Customer Communications Customer Experience User Testing Inbound 245

Intercom, Inc.

OCTOBER 13, 2022

The industry landscape is changing, the prospects of a global recession are ever-present, and everyone is struggling to get leaner, reduce costs, increase efficiency, and increase customer satisfaction and retention. Now more than ever, businesses need to build strong, long-lasting relationships with their customers to thrive.

Feedback Software 118

Feedback Software Events Data Visualization Customer Communications 118