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Using Automated Best Practices Puts the ‘Intelligence’ in Artificial Intelligence

Gainsight

We’ve already shared why customer visibility is crucial to improving internal customer strategy and overall customer health. Yes, this is possible even in a tech touch model of business. Customer segmentation comes in numerous forms and variations from enterprise to small-medium business (SMB), low touch, and tech-touch models.

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Effective customer engagement is business critical – insights from Harvard Business Review Analytic Services

Intercom, Inc.

New research from Harvard Business Review Analytic Services reveals that businesses of all sizes – from small businesses to enterprises – are realizing the business value of personal, efficient customer engagement. In addition, many don’t have the strategies, talent, and culture needed to succeed. But they’re facing big barriers.

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Digital transformation is more than AI: you still need a customer-focused strategy

Modus Create

Regardless of the latest technology, business leaders are still asking: How can we execute a successful strategy to engage our customers, improve efficiencies, and future-proof the business? Let’s dive deeper into five digital transformation trends shaping 2024 for enterprise leaders.

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The Strategy Stack: Connecting Business, Product, and Technology Strategy

Roman Pichler

But this taught me an important lesson: There is no point in worrying about the product details if a sound product strategy is missing. As helpful as a product strategy is, it’s not enough. To ensure that the right technologies are applied, you’ll benefit from using a technology strategy.

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12 Best Salesforce Integrations for Businesses in 2024

Userpilot

Thanks to the Gong<>Salesforce integration you can use AI-generated insights from user communications in Salesforce for improved sales strategies. The Odaseva integration provides enterprise-grade data governance, backup, and compliance solutions for Salesforce. Pricing The app is free to download for Salesforce users.

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Why Embedded Sales Analytics Is the Right Solution for Your Business?

Reveal

Embedded sales analytics provides intelligence to improve your sales strategies, sales effectiveness and start making more data-backed sales decisions. Embedded sales analytics is close to the same thing only embedded into an enterprise business application. Prescriptive sales analytics ( how will it happen?

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How to Develop a Fintech App: Features, Trends, and Costs

The Product Coalition

There is no surprise that the fintech industry is growing fast and more people are downloading financial apps. At the beginning of this century, the term was used mostly for enterprise solutions, but with time, more customer-focused solutions appeared on the market. The pandemic has also influenced the situation in fintech.