Intercom, Inc.

JULY 25, 2022

New research from Harvard Business Review Analytic Services reveals that businesses of all sizes – from small businesses to enterprises – are realizing the business value of personal, efficient customer engagement. In addition, many don’t have the strategies, talent, and culture needed to succeed. But they’re facing big barriers.

Data Visualization 209

Data Visualization Reporting Tools Analytic Tools Technical Review 209

Product Innovation Educators

APRIL 15, 2024

After I left Amazon, one of my key clients was the Gates Foundation, and Greg Widmyer told me, “You do a really nice job taking the little strategies, inserts, and mechanisms from Amazon and delicately implementing them and influencing our work. Click here to download the Action Guide. I think you ought to write a book about it.”

User Testing 114

User Testing Product Management Product Manager Product Research 114

Product Innovation Educators

MAY 8, 2023

Everything for us starts with strategy—both innovation strategy and corporate and total enterprise strategy. In the application, we shared our enterprise strategy and specifically the significant role innovation plays in that. We highlighted how we translate that strategy into the projects we pursue.

User Testing 110

User Testing Data Visualization Customer Experience Feedback Software 110

The Product Guy

MAY 15, 2017

In a recent live stream from one of our mentors of The Product Mentor , Dustin Levy, lead a conversation around “Product Strategies for Non-Strategists”. He is passionate about Lean and Agile Product management, innovative business models and business and product strategies. Krishna Madhuvarsu Director of Product Strategy, Oracle Inc.

Analytic Tools 90

Analytic Tools Research Software Product Strategy CTO Coach 90

Intercom, Inc.

NOVEMBER 30, 2021

A recent Forrester Consulting study commissioned by Intercom, Drive Conversational Experiences For A Future-Ready Customer Support Strategy , revealed that 54% of teams can’t personalize support with their tech stack and 50% waste time jumping between tools. Download The Ultimate Modern Support Tech Stack guide. Let’s dive in.

Technical Review 249

Technical Review Feedback Software Analytic Tools Reporting Tools 249

The Product Coalition

DECEMBER 28, 2022

Custom software development projects sometimes are divided into small, medium, large, and enterprise scales. Process: including strategy and consulting, design, branding, support, and maintenance. Users don’t need to download or install web apps since they aren’t local to the system. What tech stack to choose for your project?

Research Software 130

Research Software Web Development Web Developers Development 130

ProductPlan

JANUARY 7, 2022

Transforming the company’s software offering from a client-side app downloaded by customers to a SaaS solution that customers access in the cloud. Imagine a B2B software company selling a downloadable app that enterprises install on their machines. What’s Product Management’s Role in Digital Transformation?

Analytic Tools 84

Analytic Tools Research Software Data Visualization Product Research 84

Intercom, Inc.

MARCH 13, 2019

The first strategy of that next wave of growth is to expand your addressable market. In B2B, that is companies who start by selling to smaller businesses and then expand to mid-market and enterprise. Your strategy is as much what you do as what you don’t do”. Your strategy is as much what you do as what you don’t do.

Marketing 171

Marketing User Testing B2C Enterprise 171

Alchemer Mobile

AUGUST 25, 2020

We’re already seeing companies – specifically enterprises – begin switching up their organizational structure in order to prioritize CX. We’re seeing companies hire Chief Experience Officers and Chief Customer Officers to help lead innovation and strategy around the customer experience. DOWNLOAD: 12 Product Management Myths.

Technical Review 130

Technical Review Product Management Product Manager Software Review 130

Roman Pichler

MARCH 12, 2024

But this taught me an important lesson: There is no point in worrying about the product details if a sound product strategy is missing. As helpful as a product strategy is, it’s not enough. To ensure that the right technologies are applied, you’ll benefit from using a technology strategy.

Research Software 282

Research Software Technology Strategy Artificial Inteligence 282

Alchemer Mobile

MAY 7, 2020

Unify data and simplify partner integrations with enterprise-class security and reliability. We think we’re pretty great – and so do many leading enterprise brands such as Dunkin’ Brands, JetBlue, eBay, Buffalo Wild Wings, Overstock.com, Viacom, Capital One, Norwegian Cruise Lines, Zillow, and more. Apptentive.

Feedback Software 147

Feedback Software Analytic Tools Reporting Tools Data Visualization 147

ProductPlan

DECEMBER 6, 2021

So, in this post, we’ll share some strategies for enlisting the help of IT management to support your digital transformation. If you execute them successfully, these strategies can lead to other benefits as well, such as: A better working relationship with your IT team. Digitally transforming a company’s product.

Research Software 52

Research Software Data Visualization Customer Experience Download 52

Intercom, Inc.

JULY 21, 2022

Along the way, we’ve interviewed trailblazers, business leaders, makers and doers to share their experience and insights on all things startup strategy, product management, design, marketing, customer experience, and much, much more. This month, we have passed the three million download mark for the show. That just blows my mind.

Download 215

Download Feedback Software Data Visualization Customer Experience 215

Product Management Lessons from the Trenches

JULY 24, 2018

a free mobile app that users have to download, sign up/create an account to use and perform a transaction (i.e., Here is an example for our hypothetical case (you can download the template here ): (Excel has been our tool for this exercise, but feel free to use whatever tool you desire. Is it getting new users? Or is it monetization?

Data Visualization 150

Data Visualization Analytic Tools Customer Experience Download 150

Mind the Product

DECEMBER 13, 2018

Before joining Rabbit, Amanda was Chief Data & Strategy Officer at HotelTonight, the leading mobile app for last-minute hotel bookings, where she led data analytics, corporate strategy, and data engineering to create and execute data-driven growth strategies. by Jonny Schneider, Head of Product Strategy and Design.

Analytic Tools 148

Analytic Tools Workshop Data Visualization Government 148

Userpilot

APRIL 21, 2024

We also share examples of different conversion paths and optimization strategies. For example, that’s when they download the ebook or start the free trial. Here’s an example: Fluid is an all-in-one project management platform catering to enterprise customers. If so, you’re in the right place!

Research Software 104

Research Software Feedback Software User Testing Reporting Tools 104

Amplitude

NOVEMBER 26, 2019

Strategies for Closing the Gap of Confusion. Below I’ve outlined three specific strategies you can use to close the gap of confusion at your company. Strategy 1 — Roles. To illustrate this strategy, let’s visit Wayne from Marketing and see how he’s using data in his work. Strategy 2 — Systems.

Data Visualization 137

Data Visualization UX Analytic Tools Reporting Tools 137

eG Innovations

MARCH 31, 2021

You can also download the full report here. Download the full Digital Workspaces Report. Possibly this is a reflection on organizations struggling to change strategies and priorities on short time-scales – this is definitely a topic we’ll be inviting debate around on our webinar. Download the full Digital Workspaces Report.

Reporting Tools 98

Reporting Tools Product Research Data Visualization Analytic Tools 98

Product Innovation Educators

MARCH 13, 2023

Organizations approach us and give us insight into their strategies and what they’re looking to achieve. It’s really exciting to see what their strategies are and help them figure out the profiles of people who will solve their problems. Click here to download the Action Guide. Big tech overexpanded and overhired.

Leadership 88

Leadership Data Visualization Download Strategy 88

Modus Create

NOVEMBER 17, 2020

Enterprises and employees have had to adjust to new realities, both professionally and personally. Transformational CMOs will own product innovation and leverage omnichannel product strategies to better understand how they fit in their marketplaces—and how they can transform those marketplaces for the better. – Patrick Sheridan.

Research Software 98

Research Software Data Visualization Customer Experience User Testing 98

Product Innovation Educators

JANUARY 4, 2021

Chief Product Officers (CPOs) have many responsibilities, such as mentoring product managers, defining product strategy, leveraging cross-functional resources, developing products to meet an expected schedule, and more. My primary responsibility is defining the product strategy for the company. First, we look at the business strategy.

Feedback Software 101

Feedback Software Data Visualization Customer Feedback Customer Experience 101

Amplitude

OCTOBER 14, 2020

Most teams strive for this, but some run into problems when they try to force fit incumbent data storage and visualization systems to the real-time behavioral analytics this strategy demands. Event Explorer and Breadcrumbs are currently in closed alpha for Scholarship, Growth, and Enterprise customers.

Data Visualization 119

Data Visualization Analytic Tools Reporting Tools Research Software 119

Agile Velocity

MAY 14, 2020

This combination will enable your enterprise to gain faster feedback, reduce risks while also obtaining meaningful business outcomes. We’ve got a poster summary of these business outcomes that you can download from here.). Roll Out Strategy. Our Services Include: Enterprise Agile Transformations. Aligning teams to value.

Feedback Software 98

Feedback Software Agile Analytic Tools Data Visualization 98

Gainsight

AUGUST 29, 2021

When you think of customer success and marketing, you may be thinking that those two areas of the business—and their related strategies—aren’t very related. But the reality is that the entire company can benefit from having a solid customer success strategy and a customer-centric mindset. Introduction.

User Testing 52

User Testing Customer Experience Research Software Marketing 52

eG Innovations

MAY 17, 2022

You can download the full report which is full of useful statistics and facts on AVD uptake including the specifications of instances users are choosing, authentication choices (Azure AD vs on-premises AD) and FSLogix container usage. Figure 9: The full report covers challenges existing AVD user report when implementing a monitoring strategy.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Customer Feedback 52

eG Innovations

MAY 17, 2022

You can download the full report which is full of useful statistics and facts on AVD uptake including the specifications of instances users are choosing, authentication choices (Azure AD vs on-premises AD) and FSLogix container usage. Figure 9: The full report covers challenges existing AVD user report when implementing a monitoring strategy.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Customer Feedback 52

Agile Velocity

AUGUST 24, 2020

Strategies and decisions are focused on revenue in the most fundamental ways. Founder and Chief Agilist of Agile Velocity, David Hawks is a Certified Enterprise Coach and Certified Scrum Trainer who is passionate about helping organizations achieve true agility beyond the basic implementation of Agile practices. .

Airlines 62

Airlines Agile Customer Experience Leadership 62

Product Innovation Educators

SEPTEMBER 6, 2021

To help us with the details, a product strategy and pricing expert is joining us, Dan Balcauski. He has 15 years of experience in managing multiple products throughout different life cycles, from start-ups to publicly traded multinational enterprises. 2:05] What is product strategy? 2:05] What is product strategy?

User Testing 62

User Testing Marketing Research Software Product Research 62

ProductPlan

MARCH 17, 2020

How can you take responsibility for the vision and shape the future of your product when you don’t control strategy at the corporate level?”. Developing a Product Strategy. Before we go any further discussing the activities of a strategic product manager, let’s review the key parts of developing and implementing a product strategy.

Outbound 74

Outbound Product Management Product Manager Inbound 74

Department of Product

JULY 29, 2022

Land and expand strategies explained New markets and disruptive products have more latitude to redefine what customers perceive and want. For example, Cash App users may download the free app to receive a reimbursement from a friend or family member, but then decide they prefer the user experience and add direct deposit.

Positioning 52

Positioning Feedback Software Product Management Product Manager 52

Product Innovation Educators

SEPTEMBER 28, 2020

He has put his lifetime of experience into a book titled The Founder’s Manual , and we discuss the key strategies. Lisa needs to get in the mental and emotional state not only to create her product as a solution to her customer’s problem, but also to solve the problems of getting her enterprise up and running. [9:39]

Product Management 94

Product Management Product Manager Management Management 94

eG Innovations

FEBRUARY 22, 2022

Synthetic monitoring of the web application using eG Enterprise indicated that there was a problem. Figure 6: Breakdown of database response time as shown in the eG Enterprise console. Figure 12: How eG Enterprise works. Figure 12 highlights how eG Enterprise works. Download our AIOps Solutions & Strategies eBook now.

Reporting Tools 52

Reporting Tools Data Visualization Enterprise Customer Feedback 52

Gainsight

JULY 6, 2021

We’ve already shared why customer visibility is crucial to improving internal customer strategy and overall customer health. Customer segmentation comes in numerous forms and variations from enterprise to small-medium business (SMB), low touch, and tech-touch models. Yes, this is possible even in a tech touch model of business.

Artificial Inteligence 73

Artificial Inteligence Feedback Software Reporting Tools Data Visualization 73

ProductPlan

OCTOBER 1, 2020

This conference is dedicated to helping SaaS executives, founders, and entrepreneurs of enterprise software companies ramp up their subscription revenue. From startups to enterprise-class outfits, they dedicate the conference to what it takes to lead product management and strategy for the entire organization. SaaStr Annual.

Research Software 86

Research Software Onboarding KPIs Technical Review Agile 86

The Product Coalition

AUGUST 21, 2019

It is encrypted end-to-end with AES security to protect videos from being downloaded or copied by other users. Akamai Akamai is a perfect online content delivery network provider to lean on if you have video as a marketing strategy for your business. Key features: IP restriction SSO Marketing suite SSAI Transcoding via Zencoder #3.

Analytic Tools 94

Analytic Tools Data Visualization Customer Experience Entertainment 94

The Product Guy

FEBRUARY 3, 2019

For a great introduction, download Intercom’s Jobs To Be Done eBook. In hindsight, my recruiting strategy was too broad. Lesson learned: narrow your recruiting strategy so that you find customers who have explicitly completed the behavior you want to explore. This post is not an overview of the JTBD methodology. Better Products.

User Testing 124

User Testing Customer Feedback Product Management Product Manager 124

Revulytics

FEBRUARY 12, 2019

In defense of decreased multi-tasking, the author says “many businesses are beginning to organize customer engagement, strategy, and product development responsibilities among different people within product teams.” But can you be just a technical product manager or just a strategic one? Consider win-loss analysis.

Data Visualization 66

Data Visualization Product Management Product Manager Outbound 66