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The GitLab way: Kindness, transparency, and short toes | David DeSanto (CPO)

Lenny Rachitsky

Brought to you by: • Orb —The flexible billing engine for modern pricing • Eppo —Run reliable, impactful experiments • Paragon —Ship every SaaS integration your customers want — David DeSanto is the chief product officer of GitLab, which is the largest remote-only company in the world.

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431: How to use Jobs-to-be-Done rankings – with Doug Stone

Product Innovation Educators

We’ve been able to use artificial intelligence to do much of this, but currently we do this as a workshop with clients. We’ve used transformation engines to pull out the actions, reasons, and tensions. Go through a diverge-converge process. Then we get up, take the cards off the wall, and bucket them into categories.