Remove Automotive Remove Customer Satisfaction Remove Data Visualization
article thumbnail

8 Best Customer Intelligence Tools for Actionable Insights

Userpilot

Customer intelligence (CI) data and insights are instrumental in product management. They also help create a personalized customer experience and improve product adoption. However, with so many customer intelligence tools available, how do you select the right one? Book a demo now to see it in action.

article thumbnail

SAP to Acquire WalkMe: What to Expect from WalkMe SAP Business Transformation

Userpilot

By integrating WalkMe’s analytics capabilities, SAP will be able to better understand user interactions with their applications, identify areas needing training /support, and help clients optimize business processes for increased productivity. CRM and Customer Experience. Considering obtaining SAP? Spend Management.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

AI Product Management: Why Software Product Managers Need to Understand AI and Machine Learning

ProductPlan

Whether companies dip a toe in AI waters or take a full-on plunge, AI initiatives are taking root everywhere–from automotive and retail to education and healthcare. The company reports that AI shortened its development time from months to just weeks. Machine Learning (and data) is the common thread among all these.

article thumbnail

Using Qualitative Feedback to Scale Efficiency – How Hunter Engineering  Improved Communication across Teams

Usersnap

No matter what you’re working on, or which industry you’re in, it’s important to understand the needs of your users, teams, and colleagues. Not only does this make your life easier, but it’s also an indispensable way to increase efficiency, improve user satisfaction, and prioritize your goals.

article thumbnail

Emotion AI: How Far Can It Go?

The Product Coalition

Emotion AI, like any other AI technique, requires data to enhance performance and comprehend user emotions. The data differs from use case to use case. Later, these features are pre-processed and used to train a machine learning algorithm that can precisely predict the emotional states of users.

article thumbnail

Average Customer Retention Rate By Industry & How to Improve Your SaaS Retention Rate

Userpilot

TL;DR Customer retention rate ( CRR ) measures the percentage of existing customers remaining after a period versus the total number of existing customers at the start of the given period. CRR is often influenced by multiple factors, from customer service to customer experience and anything that impacts customer satisfaction.

article thumbnail

How (Industrial) Hardware Is Different from (B2B) Software

Mironov Consulting

When we talk broadly and generically about product management, we assume that all products/services are similar enough that we can apply the same tools, techniques, financial planning models, design approaches, goals and metrics. Think about automotive assembly line infrastructure. To share data with partners.