Userpilot

SEPTEMBER 8, 2022

A help center is an in-app self-serve support system designed to help customers solve their problems inside the product. Having an in-app help center enhances customer satisfaction since customers don’t have to rush to contact customer support. Why do you need a help center for your product?

Feedback Software 98

Feedback Software Customer Experience User Testing Customer Feedback 98

All About Product Management

MAY 7, 2008

Traditionally when I think of the job of the product manager I think of someone who is half marketing and half engineer – someone who is 50% orientated towards business needs and 50% orientated towards technology. I wrote a blog post a few months ago about Product Management moving into IT/IS departments.

Research Software 48

Research Software Crowdsource User Testing Product Management 48

Business of Software Conference

APRIL 9, 2021

In this talk, Peldi and Natalie discuss the aspects of remote worklife that are different now for working at home in result of Covid-19 including productivity, schedules, prioritisation, focus, and much more. So I think one of the biggest question that people keep asking a lot is around productivity, and like how do you stay productive?

Weak Development Team 40

Weak Development Team Software Review Definition Customer Experience 40