Who is “the Customer?” by Luke Taylor
Mind the Product
SEPTEMBER 17, 2018
The Cloud has Fundamentally Changed B2B Selling. Before the Cloud, software had to be sold into a central decision maker – a CIO or CTO – and then rolled out across the company’s desktop-user base. B2B Metrics now are More Like B2C Metrics. Therefore, you need to address these concerns in your product.
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