The Product Coalition
JUNE 17, 2020
We manage everything from product launch, forecasting, planning to product marketing and sales and when things change drastically Product Managers are expected to be agile and stay on top of technology tools to save the day. when retail and in-person customer communication has transformed?—?is
Gainsight
MAY 7, 2020
Now, most organizations are settling into the reality that digital businesses will continue to grow, but due to uncertainty, most need to be more conservative on spending. Given that retaining customers is more important than ever , your Customer Success teams are likely in situation #3 – doing more with the same or less.
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Intercom, Inc.
JANUARY 28, 2020
Nowadays, digital solutions like CRMs have made it easier for sales teams to manage their pipelines online but that doesn’t always result in the best experience for the end buyer. . A centralized solution. For us, that solution is Intercom. Personalized support at every stage. Lead generation.
Intercom, Inc.
AUGUST 13, 2020
The rise of review sites, messaging apps, and online forums has flipped the relationship between brands and their customers on its head. Where once brands could control what was said of them, today’s customers are well-placed to talk back and to one another – on any platform.
Gainsight
SEPTEMBER 24, 2019
And that is true to an extent—at Gainsight, we have a huge investment in identifying more accurate ways to collect data from as many sources as possible, synthesize it, and derive meaningful insights from it that can help us forecast future customer behavior. Customer Chaos Theory. And you can’t predict it. You can only react.
Intercom, Inc.
SEPTEMBER 18, 2019
Your potential customers see dozens, sometimes hundreds, of marketing messages every day and everywhere: on social media, on their phones, on billboards as they drive down the street. When a prospect is watching TV or running errands, they’re not thinking about what kind of software to buy for their business. It’s all about context.
Intercom, Inc.
MARCH 29, 2022
Over the course of the event, we explored our vision and beliefs for the future of customer engagement and communications, and heard from Intercom leaders like CEO Karen Peacock, Co-founder and Chief Strategy Officer Des Traynor, and Chief Product Officer Paul Adams, as well as some of our amazing customers. We’ll help.
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