Mixpanel

JUNE 23, 2020

Simply put, one of the most important jobs of an experience researcher is to ask questions. It’s questions that help researchers understand the true nature of their problem—and whether or not their design presents a solution. Begin with research grounded in empathy and accountability.

B2B 52

B2B User Testing Research Software Product Research 52

Mironov Consulting

AUGUST 8, 2017

I spend a lot of time sifting through documents, positioning and stories – trying to figure out who we’re talking about. And it’s exhausting prefacing every conversation by (re)defining terms: “for this user story, the customer is the sys admin who configures our CAD software, not the architect sketching out buildings. Wasted energy.

User Testing 101

User Testing Customer Experience Analytic Tools Research Software 101

BrainStation Product Management

MAY 7, 2019

“I’m responsible for helping to build the overall website experience as well as the infrastructure that powers the site, the CMS, and all of the analytics,” said Erica Tsai, Product Consultant at The Wing, a female-only coworking space. “So We do this through shadowing, 1:1 interviews, or group user research sessions.”.

Data Visualization 68

Data Visualization User Testing Analytic Tools Research Software 68

BrainStation Product Management

MAY 7, 2019

“I’m responsible for helping to build the overall website experience as well as the infrastructure that powers the site, the CMS, and all of the analytics,” said Erica Tsai, Product Consultant at The Wing, a female-only coworking space. “So We do this through shadowing, 1:1 interviews, or group user research sessions.”.

Data Visualization 40

Data Visualization User Testing Analytic Tools Research Software 40

PMLesson's Ace the PM Interview

MAY 19, 2020

As a Product Marketer, you partner with Product teams to bring the voice of the user to the product development process, determine the positioning of the product to the user, and develop and execute the go-to-market plan for new products and features. What about if it was B2C or B2B?

Product Marketing 52

Product Marketing User Testing Marketing Technical Review 52

Userpilot

MARCH 6, 2020

As a team supporting diversity and women in tech – we decided to use the International Women’s Day as an opportunity to showcase some of the best talent in the industry – and interviewed the top female Product Managers, Product Owners and SaaS founders and CEOs. Women in SaaS. Women in Product.

Research Software 133

Research Software Analytic Tools Feedback Software Reporting Tools 133

BrainMates

APRIL 30, 2018

Clive Lam, Consultant Product Manager at Brainmates. This new idea is going to leverage artificial intelligence to better serve B2B customers with targeted advertising solutions to end customers, or real people out on the street. And if it’s a B2B and it’s B2C, then that obviously complicates the conversation.

Fractional CTO 40

Fractional CTO User Testing Product Research Research Software 40

The Product Coalition

FEBRUARY 6, 2020

After all, when you know exactly what metrics are growing, what market leaders are betting on, how and what budgets are spent, what marketing solutions are chosen, what practices should be implemented and what to focus on in the near future, life becomes better. We hope this material will help you feel more confident in the coming year.

Data Visualization 78

Data Visualization Research Software Reporting Tools Analytic Tools 78

Userzoom

MARCH 28, 2018

Through consultancy, mentorship, and training he promotes digital best practice. How long before UX truly takes a central position within organisations? And as a result, producing an outstanding experience is one of the best ways of ensuring a positive brand identity. ” My latest one is my banking app.

Customer Experience 50

Customer Experience User Experience User Testing Research Software 50

Intercom, Inc.

OCTOBER 29, 2019

Up until this point, to understand our customers, we had primarily relied on the Jobs-to-be-Done framework , product sense, research insight, sales input, and a belief that our customers were companies just like us. This final assumption in particular was no longer true or useful. Define the problems to be solved.

User Testing 184

User Testing Data Visualization Customer Experience Customer Feedback 184

Sequent Learning

FEBRUARY 2, 2021

Product Management for Non-Software Products. JJ is also a serial entrepreneur, co-founding a healthcare technology company as well as a product development and talent management consultancy. There are a lot of software product managers out there. There are a lot of software product managers out there. Episode 67.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Software Review 52

The Product HQ

FEBRUARY 6, 2023

Your job as someone vying for a position as a senior product manager is to discover the intent behind each question. Take advantage of the time spent to position yourself as a credible, qualified, and experienced professional, befitting the senior product manager role. This is paramount to guarantee the success of any product.

User Testing 52

User Testing Research Software Feedback Software Data Visualization 52

Product Talk

MAY 10, 2023

It involves strengthening your understanding of business outcomes , fostering collaboration in product trios , and cultivating many other habits like conducting regular story-based interviews , mapping opportunities on the opportunity solution tree , and identifying and testing assumptions. Teresa: Who are your typical customers?

Product Research 130

Product Research User Testing Feedback Software Research Software 130

Alchemer Mobile

MARCH 18, 2021

Apptentive’s annual Mobile App Engagement Report serves as a baseline to help app publishers across categories understand their app’s engagement strengths and areas for improvement. Almost all apps experienced significant change in their DAU due to COVID-19. So for this report, we evaluated over 1,000 apps.

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173

Roadmunk

APRIL 3, 2018

As a product consultant and founder of a product school, Melissa has trained over 2,000 PMs across her career. Latif: One of the things I really love is the positioning of this course, which is, how to think like a product manager. They know how to use a tool, but they don’t know how to use it within the system.

Research Software 89

Research Software Feedback Software User Testing Product Management 89

Mironov Consulting

JUNE 28, 2018

I’m often asked by B2C product managers how B2B companies are different, or about switching between the two. Business-to-consumer (B2C) targets individuals and families. B2C, SMB and Enterprise companies not only behave differently, they are structured differently. Unstated B2C Assumptions. What’s B2B?

Enterprise 105

Enterprise User Testing Data Visualization Product Research 105

Mixpanel

MARCH 7, 2021

Describe the path to your current position and the role mentorship has had in your career growth. “What got me in the door is someone believing in me, then I took the burden of proof as a mission in every position I ever got. in Political Economy and a Certificate in Entrepreneurship & Technology.”

Feedback Software 52

Feedback Software Research Software Analytic Tools Reporting Tools 52

Mironov Consulting

FEBRUARY 6, 2020

A music streaming service needs different health indicators than an aircraft manufacturer or online ad marketplace or security software vendor or dating app. Let’s switch out of ERP systems and become currency traders.” BigCorp has $2M set aside for Blockchain research. But metrics aren’t generic. Grass is greener. “We

B2B 118

B2B Enterprise Onboarding KPIs User Testing 118

Mixpanel

FEBRUARY 2, 2021

We spent more than 6 months doing a ton of qualitative and quantitative research, including interviews with dozens of past, current, and potential customers, market research, and product analysis. Through our research, we found that this was more than enough for 90% of our customer base. All customer-centric approach.

Data Visualization 94

Data Visualization Analytic Tools User Testing Research Software 94

Revulytics

DECEMBER 16, 2019

The majority of the attendees are from business and enterprise software/SaaS, consumer and web. A good mix of attendees from B2B and B2C software technology companies. Notable Speakers from the recent INDUSTRY conferences: Dan Olsen, Product Management Consultant, Author, and Trainer.

Analytic Tools 76

Analytic Tools CTO Coach Research Software Technical Review 76

Userpilot

MARCH 31, 2021

At the same time, 80% of SaaS conversions happen at the 40-day mark. Our research shows that it is actually the time it takes for users to reach your “ Aha Moment! ” Short free trials (7 days) are great for adding urgency to the buying process but are more likely to be used by B2C companies. Just ask them. Short vs Long.

Analytic Tools 98

Analytic Tools Research Software User Testing Customer Experience 98

Userzoom

NOVEMBER 6, 2019

Is through an app or through a laptop or whatever, right? I just look at the app and I look at the tracking number. Every company will be a software company or is a software company, in some way or form or some time now or soon. So, he says something about four or five years ago, in short, software is eating the world.

Research Software 68

Research Software User Testing Product Research UX 68

Usersnap

JULY 21, 2021

An additional effect is that by consulting consumers in the product development phase, companies are able to meet their expectations. Integrating customer knowledge in the research and development phase is a way of refining products both before and after launch. Innovating by Using Customer Feedback in R&D.

User Testing 98

User Testing Customer Feedback Feedback Software Customer Experience 98